Before you book
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
Cochrane residents can renew a stable medication without heading down Highway 1A into Calgary. A Canadian licensed doctor reviews it with you over phone or video and, if it's safe to continue, sends the prescription to your pharmacy.
Book Prescription RefillFree with an active Alberta Health Card

Cochrane residents who need an existing, stable, non-controlled medication renewed can book a virtual visit. A Canadian licensed doctor assesses whether a refill is safe and, if it is, sends it to the pharmacy you choose. With an active Alberta Health Card there's no fee; without one it's $50 CAD, covering up to 3 medications.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Cochrane sits in the Bow River Valley west of Calgary, where Highway 1A crosses Highway 22. If your job or your usual clinic is in Calgary, a routine renewal can turn into a drive east and a wait. A virtual refill visit is a way to keep an ongoing prescription current without that. You talk with a Canadian licensed doctor by phone or video about a medication you already take. The doctor considers whether it's still appropriate and safe and, when it is, sends the renewal to your pharmacy electronically. It's meant for maintenance medications, not for new health problems.
Need a Cochrane prescription refill? Book a TelePlus Care online doctor review when you want a prescriber to check the medication, dose and recent health changes. If renewal is clinically appropriate, it can be sent to your preferred pharmacy. Alberta pharmacists can also renew a prescription as originally written for a simple bridge; choose the doctor review when the pharmacy cannot renew, you want to discuss side effects or effectiveness, the dose may change or the underlying condition has not been checked recently.
A virtual renewal suits well-established treatment. Before renewing, the doctor typically confirms why the medication was started, how long you've taken it, whether your health or other medicines have changed recently, and whether routine checks are up to date. Where lab work should come first, you may be given a requisition. If you've recently been in hospital or a specialist changed your treatment, mention it, since that can affect whether a straight renewal makes sense.
The Community Health Centre at 60 Grande Blvd brings more than 20 services under one roof, including an urgent care centre open from 8 a.m. to 10 p.m. every day. It treats unexpected problems that aren't life-threatening, such as a sprain, a deep cut or an infection. It is not a hospital emergency department. For chest pain, stroke signs, a severe allergic reaction or difficulty breathing, call 911 right away; hospital emergency departments are in Calgary, including Foothills Medical Centre in the northwest. Outside urgent care hours, or whenever you're unsure, Health Link 811 gives nurse advice at any hour.
Pick a time on the booking page; visits run daily between 8:00 AM and 7:00 PM Mountain Time, and same-day spots may be open depending on the day. The earliest selectable time is at least two hours after booking. Fill in the medication, dose and pharmacy details, then watch for the email confirmation. The team might phone beforehand to sort out missing information. When the doctor calls, they'll go over your health since the prescription began, any side effects, allergies and other medications, and explain whether a renewal, bloodwork or an in-person visit is the right next step.
After the doctor renews your medication, it's sent electronically to the pharmacy you selected. Many people pick one close to home, but if you work in Calgary, a pharmacy near the office may be more convenient. If leaving the house is hard, ask your pharmacy whether it delivers. Preparation times vary between pharmacies, so give yours a call before heading over to confirm the prescription is ready.
Cochrane is part of the Calgary Foothills Primary Care Network, which also serves northwest Calgary. The Town points residents to the provincial search tool, Alberta Find a Provider, to see which family doctors and nurse practitioners are accepting new patients. You don't need a family doctor to book an online refill, but long-term care still matters, especially for conditions that need regular monitoring. A virtual renewal can keep things steady while you look.
The visit has to happen while you're physically in Alberta. If a trip through the mountains will take you into British Columbia, or anywhere else outside the province, book your renewal before you go rather than while you're away. Count how much medication you have left, work out what the trip needs plus a few spare days, and ask your pharmacy whether an early fill is possible if the timing is tight.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed β book your virtual appointment today.
Book Prescription RefillWe also provide online prescription refills in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Cochrane and other Alberta communities including Cold Lake, Edmonton, Fort McMurray, and Fort Saskatchewan with Canadian licensed doctors by phone or secure video β often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Prescription refill appointments are free with an active Alberta Health Card; eligibility is confirmed before the visit.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
A Canadian licensed doctor reviews the medication, recent changes, side effects, and allergies with you by phone or secure video.
The prescription is sent electronically to the pharmacy you chose. Ask the pharmacy when it will be ready before you head over.
The doctor explains the safer next step, such as lab work or an in-person assessment. Controlled substances are never renewed online.
Free with an active Alberta Health Card. Without an active card, the visit is $50 CAD for up to 3 medications.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Cochrane β head office in Edmonton, Alberta