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Choose the service you need and complete a short intake. No referral is needed.
Worried about an STI but not keen on a waiting room? From Cochrane, you can talk with a Canadian licensed doctor by video or phone, get a lab requisition if testing makes sense, and give your sample in town. The visit is free with an active Alberta Health Card and $80 without.
Book Your Appointment NowFree with an active Alberta Health Card · $80 without · shown before payment

TelePlus Care's STI visits let people in Cochrane discuss symptoms, exposures and testing confidentially. The doctor orders appropriate urine, swab or blood tests by requisition, reviews the results, treats when appropriate and explains next steps, including partner notification and retesting. Appointments run daily from 8 AM to 7 PM Mountain Time, with no referral needed.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Maybe a new partner told you they tested positive, maybe something feels off, or maybe you simply want to be checked. Whatever the reason, the hardest part is often starting the conversation. A TelePlus Care visit lets you have it from home or any private spot in Alberta, with no referral and no front desk. A Canadian licensed doctor listens, asks the questions that matter and decides with you whether testing, treatment or an in-person exam is the right next step. Appointments may be available the same day.

Expect straightforward, non-judgmental questions. Your answers help the doctor pick tests that fit your situation instead of a one-size-fits-all panel. Testing too soon after an exposure can miss an infection, so the doctor will also tell you when to test and whether a repeat test is wise.

If testing is needed, you'll get a lab requisition. The community lab collection site inside the Cochrane Community Health Centre, 60 Grande Blvd, is a convenient place to use it. On weekdays it's open 7 a.m. to 6 p.m. and takes walk-ins until 30 minutes before closing. Saturday visits, between 7 a.m. and 3 p.m., are by appointment only, and the lab is closed Sundays and statutory holidays. Bring the requisition and your health card. If you spend the workday in Calgary, a community lab collection site closer to your job may be more convenient. Hours can change, so check before heading over.

When your results are ready, the doctor goes over them with you. If an infection is found, treatment may be prescribed to the pharmacy you choose, or the doctor will explain what care you need next. Some infections, including chlamydia, gonorrhea, syphilis and HIV, are reportable to public health in Alberta. That can mean nurses contact your recent partners to recommend testing, without sharing your name or personal details. The doctor will also cover when it's safe to have sex again and whether you should retest later.

Lots of Cochrane residents spend their days in Calgary, whether at a downtown office or on campus at SAIT, Mount Royal University or the University of Calgary. A phone or video visit can fit into a lunch break, as long as you find a spot where nobody can overhear. Your test results are confidential health information, and only authorized health care providers can access them. If you share a phone or computer at home, consider taking the call from your parked car or another private space, and pick whichever pharmacy you're most comfortable using.

Some situations shouldn't wait for a virtual appointment. Cochrane's urgent care, at the Community Health Centre, is open 8 a.m. to 10 p.m. daily for problems that need an exam. Hospital emergency departments for the area are in Calgary, including Foothills Medical Centre. Call 911 in an emergency, and call Health Link 811 at any hour for nurse advice about where to go. Alberta's One Line for Sexual Violence, 1-866-403-8000, offers support by call or text from 9 a.m. to 9 p.m. daily.

With an active Alberta Health Card, the STI visit is free. Without one, you'll pay $80, shown before you book. Prescriptions are filled at a pharmacy, where the cost of medication depends on your coverage. A few things make the call go smoothly:

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Cochrane and other Alberta communities including Cold Lake, Edmonton, Fort McMurray, and Fort Saskatchewan with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Cochrane — head office in Edmonton, Alberta