Before you book
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
TelePlus Care
Online Prescription Refill in Edmonton
Need an online prescription refill in Edmonton? TelePlus Care reviews stable, existing, non-controlled medications by secure phone or video. Choose a time shown on the booking page; same-day availability may be offered, and the earliest selectable time is at least two hours after booking. A Canadian-licensed doctor decides whether renewal is clinically appropriate and, if so, sends it to the pharmacy you choose.
Book Prescription RefillFree with an active Alberta Health Card
⏱️Private Virtual Visit
👨⚕️Licensed Canadian Doctors
🔒PIPEDA Secure & Private
✓Trusted by 500+ Patients
Quick Answer
Edmontonians who need a stable, non-controlled prescription reviewed can book a virtual visit with a Canadian-licensed doctor at TelePlus Care. The appointment is free with an active Alberta Health Card, or $50 CAD without one for up to 3 medications. Renewal is decided case by case after the doctor reviews your medication and health history.
- TelePlus Care is based at 11951 82 St NW in Edmonton; refill appointments themselves take place by phone or video.
- No charge with an active Alberta Health Card; $50 CAD without one, covering up to 3 medications.
- Stable, existing, non-controlled medications are reviewed case by case by a Canadian licensed doctor.
- When renewal is appropriate, the prescription can be sent electronically to the Edmonton pharmacy you choose.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Online Prescription Refill in Edmonton
When a medication you rely on is about to run out, an online refill visit lets a Canadian-licensed doctor review it without you taking an afternoon off. TelePlus Care is based at 11951 82 St NW, yet the refill appointment is by phone or secure video. It can help students at the University of Alberta, MacEwan University or NAIT, Edmontonians between family doctors, and anyone whose shifts do not match clinic hours. Availability is shown before you submit the request, and renewal is never automatic.
- For stable, existing, non-controlled medications
- Free with an active Alberta Health Card, $50 CAD without
- Appointments daily from 8:00 AM to 7:00 PM Mountain Time
Need a Prescription Refill in Edmonton? Book a Doctor Review
If you need a prescription refill in Edmonton, book a TelePlus Care online review and have a Canadian-licensed doctor check the medication, dose and recent health changes. Alberta pharmacists can also renew an existing prescription exactly as written, so they remain a useful option for a simple bridge. Choose the TelePlus Care doctor review when the pharmacy cannot extend it, the dose may need changing, monitoring is overdue, side effects have appeared or you want a prescriber to reassess the treatment.
- Book TelePlus Care when you need a doctor's review or your pharmacy cannot renew
- Same drug, same dose, nothing new: a pharmacist may be able to bridge the refill
- Dose change, side effects or overdue monitoring: a doctor review is the safer next step
- Controlled substances: not renewed in a TelePlus Care online visit
Which Medications Can an Online Doctor Renew?
The doctor decides case by case, but steady maintenance treatment is usually a good fit for a virtual review. Expect questions about your last lab tests or blood pressure reading, because some renewals depend on monitoring being current. If results are due, you may finish the appointment with a lab requisition as well as, or instead of, a renewal. If you have been to an emergency department or received a new diagnosis since your last renewal, say so early in the call, because it can change what is safe to prescribe.
- Levothyroxine and other thyroid treatment
- Blood pressure pills and statins
- Diabetes medications such as metformin
- Asthma or COPD inhalers, birth control, reflux and allergy medications
- Stable antidepressants that are not controlled substances
When You Need In-Person Care Instead
Call 911 or go to the nearest emergency department for chest pain, severe breathing trouble, stroke signs, fainting, uncontrolled bleeding, a serious allergic reaction or any rapidly worsening emergency. Children should be taken to appropriate pediatric emergency care. For non-life-threatening questions, Health Link 811 offers free nurse advice around the clock. A TelePlus Care refill visit is not a substitute for urgent assessment, vital signs or an in-person exam.
- Opioids, benzodiazepines, ADHD stimulants and other controlled substances are never renewed online
- No first prescriptions for complex or undiagnosed conditions
- Medications needing urgent tests, vital signs or an exam are referred for in-person care
How Same-Day Online Prescription Refills Work in Edmonton
Choose the Prescription Refill Online service and fill in a brief intake: medication name and strength, how you take it, allergies and the pharmacy you want. The booking page shows current phone and secure-video availability; same-day appointments may be available between 8:00 AM and 7:00 PM, and the earliest selectable time is at least two hours after booking. The doctor reviews your health since the last renewal and explains the decision and next step.
- Keep the bottle or pharmacy label in front of you
- Jot down other medications and supplements
- Take the call somewhere private, and inside Alberta
Prescription Sent to a Pharmacy in Edmonton
When a renewal is approved, it can be sent electronically, so there is no paper to collect. Choose whichever Edmonton pharmacy is easiest for you: near home, work or campus. If you rely on delivery, ask the pharmacy how long it usually takes and phone before heading over to confirm it has arrived. If the doctor cannot renew the medication safely online, the visit will end with an explanation of the next step instead.
Prescription Refill in Edmonton Without a Family Doctor
Not having a family doctor shouldn't leave you without a medication you depend on, and you don't need one to book with us. For the longer term, Alberta Find a Provider lists family doctors and nurse practitioners accepting new patients across the city, and Health Link at 811 can run that search for you by phone. Clinics inside the city belong to networks such as the Edmonton North, O-day'min, Southside and West Primary Care Networks, where family doctors work alongside nurses, pharmacists, dietitians and other health professionals.
Online Prescription Refill in Edmonton — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Prescription RefillExplore Our Edmonton Services
Local virtual care
Other Alberta Locations
We also provide online prescription refills in these Alberta communities:
Online Prescription Refill in Fort McMurrayOnline Prescription Refill in Grande PrairieOnline Prescription Refill in High RiverOnline Prescription Refill in LeducOnline Prescription Refill in LethbridgeOnline Prescription Refill in LloydminsterOnline Prescription Refill in Medicine HatOnline Prescription Refill in OkotoksOnline Prescription Refill in Peace RiverOnline Prescription Refill in Red DeerOnline Prescription Refill in RedcliffOnline Prescription Refill in Sherwood ParkOnline Prescription Refill in Spruce GroveOnline Prescription Refill in St. AlbertOnline Prescription Refill in Sylvan LakeOnline Prescription Refill in Tulliby LakeOnline Prescription Refill in AirdrieOnline Prescription Refill in BeaumontOnline Prescription Refill in BeaverlodgeOnline Prescription Refill in BrooksOnline Prescription Refill in CalgaryOnline Prescription Refill in CamroseOnline Prescription Refill in CanmoreOnline Prescription Refill in Chestermere
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Good to know before you book in Edmonton
- Refills are for existing, stable, non-controlled medications. Opioids, benzodiazepines, ADHD stimulants, and other controlled substances are never prescribed or renewed online.
- A prescription is issued only when the Canadian licensed doctor agrees it is the right call after reviewing your medication, dose, and history.
- Free with an active Alberta Health Card; $50 CAD for up to 3 medications without an active card. The price is shown before payment.
- Once you have consulted the doctor, the visit fee is non-refundable — the assessment has been provided. Refunds are only available in certain cases; see our Refund Policy.
Edmonton
Virtual care in Edmonton: coverage & licensing
TelePlus Care connects patients in Edmonton and other Alberta communities including Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Alberta
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Public insurer: AHCIP
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Prescription refill appointments are free with an active Alberta Health Card; eligibility is confirmed before the visit.
Free health advice
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from an online prescription refill in Edmonton
During the visit
A Canadian licensed doctor reviews the medication, recent changes, side effects, and allergies with you by phone or secure video.
When a refill is appropriate
The prescription is sent electronically to the pharmacy you chose. Ask the pharmacy when it will be ready before you head over.
When it is not
The doctor explains the safer next step, such as lab work or an in-person assessment. Controlled substances are never renewed online.
Cost
Free with an active Alberta Health Card. Without an active card, the visit is $50 CAD for up to 3 medications.
Want to hear from patients? Read TelePlus Care reviews on Google
