Before you book
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
Lloydminster straddles two provinces, so a refill visit here comes with one extra check: you need to be on the Alberta side, or elsewhere in Alberta, during the call. From there, a Canadian licensed doctor can review your existing, stable medication by phone or video and send an approved renewal to your pharmacy.
Book Prescription RefillFree with an active Alberta Health Card

For Albertans in Lloydminster who need a stable, non-controlled medication renewed. The visit happens by secure phone or video while you're physically in Alberta, and an approved e-prescription goes to the pharmacy you pick. It's free with an active Alberta Health Card and $50 CAD without one, covering up to 3 medications.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Lloydminster calls itself Canada's only border city. Its Alberta and Saskatchewan halves were joined into one municipality in 1930, and the boundary still runs along 50 Avenue. That makes virtual care here a little different from anywhere else in the province. TelePlus Care's Alberta refill service is for patients who are physically in Alberta during the appointment. If that describes you, a Canadian licensed doctor can review an existing, stable, non-controlled medication by phone or video and, when renewal is appropriate, send it electronically to your pharmacy.
For this service, what matters is where you are when the doctor calls, not where you shop or work. If you're at home or at work on the Alberta side during the visit, you're in Alberta. Cost is a separate question: the visit is free only for patients with an active Alberta Health Card, so someone who lives and is covered in Saskatchewan would pay $50 CAD even when taking the call from an Alberta-side office. If you'll be east of 50 Avenue at appointment time, this Alberta page doesn't apply; contact TelePlus Care to ask what options exist where you are.
An approved renewal is sent electronically to the pharmacy you name. Many Albertans in the city fill prescriptions close to home, while others find a Saskatchewan-side pharmacy more convenient. Under Saskatchewan's rules, pharmacists there may dispense prescriptions issued by doctors licensed in another Canadian province or territory, so a pharmacy across 50 Avenue is generally an option. Before booking, call the pharmacy to confirm it can fill the prescription and to ask how any drug coverage you have will be handled. If a pharmacist needs clarification, they can contact TelePlus Care.
Need a refill on the Alberta side of Lloydminster? Book a TelePlus Care online doctor review when you want a prescriber to check the medication, dose and recent health changes. If renewal is clinically appropriate, it can be sent to your preferred pharmacy. Alberta pharmacists can renew many continuing prescriptions as originally written for a simple bridge; choose the doctor review when the pharmacy cannot renew, the dose or symptoms have changed, or side effects are getting in the way. Because Lloydminster straddles two provinces, confirm that you will be physically in Alberta for the visit.
Online renewal fits medicines that have been stable for some time with no recent dose changes. Before deciding, the doctor reviews your history, allergies and other medications, and whether any monitoring is overdue. These categories come up often, but approval always depends on your individual situation. If your prescription was originally written in Saskatchewan, say so during the visit so the doctor has a full picture of your care.
Call 911 for chest pain, severe breathing trouble, stroke symptoms or any other emergency. Lloydminster Hospital, at 3820 43 Avenue on the Saskatchewan side, runs a 24/7 emergency department and is listed in Alberta's own health facility directory. For nurse advice at any hour, call Health Link 811; from outside Alberta, Health Link's toll-free number is 1-866-408-5465. Online visits aren't used for opioids, benzodiazepines, ADHD stimulants or other controlled substances, for first prescriptions for complex or undiagnosed conditions, or when a medication needs urgent tests, vital signs or an exam.
Book online, fill in the intake with your medication details, and pick a time between 8:00 AM and 7:00 PM Mountain Time. Same-day visits may be available but depend on demand. At the start of the call, the doctor confirms who you are and that you're in Alberta, then goes through how the medication has been working. Calling from an Alberta-side workplace? Find a private room first.
A family doctor isn't needed to book a refill review. For longer-term care, the Lloydminster Primary Care Network has 30 member doctors in 8 clinics and serves the city plus surrounding communities in both provinces, including Blackfoot and Kitscoty on the Alberta side. The City of Lloydminster directs residents to the network's website for an up-to-date list of doctors accepting patients. The network also links to Alberta Find a Provider, where you can search for family doctors and nurse practitioners taking new patients.
Lakeland College's Lloydminster campus, at 2602 59 Avenue, sits on the Alberta side of the city. If you moved here to study and your prescriber is back home, you can book a refill review between classes while you're on campus or in Alberta-side housing. Students with an active Alberta Health Card pay nothing; students without an active card pay $50 CAD for up to 3 medications. Choose a pharmacy near campus or home, and remember that the medication must be one you already take and that is stable.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed β book your virtual appointment today.
Book Prescription RefillWe also provide online prescription refills in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Lloydminster and other Alberta communities including Medicine Hat, Okotoks, Peace River, and Red Deer with Canadian licensed doctors by phone or secure video β often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Prescription refill appointments are free with an active Alberta Health Card; eligibility is confirmed before the visit.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
A Canadian licensed doctor reviews the medication, recent changes, side effects, and allergies with you by phone or secure video.
The prescription is sent electronically to the pharmacy you chose. Ask the pharmacy when it will be ready before you head over.
The doctor explains the safer next step, such as lab work or an in-person assessment. Controlled substances are never renewed online.
Free with an active Alberta Health Card. Without an active card, the visit is $50 CAD for up to 3 medications.
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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Lloydminster β head office in Edmonton, Alberta