Before you book
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
Cochrane has its own urgent care for injuries and sudden illness, but a routine sick note doesn't need a waiting room. Book a secure video visit: a Canadian licensed doctor assesses your symptoms, and current appointment times are shown during booking. If a note is medically appropriate, it's, according to the timing shown during booking. It's $35 with an active Alberta Health Card or $45 without.
Get Your Sick Note$35 with an active Alberta Health Card · $45 without · shown before payment

TelePlus Care's virtual note visits are open to people in Cochrane who are in Alberta during the call. A Canadian licensed doctor assesses you by video and issues a signed work, school or return-to-work note only when it's medically appropriate. The fee is $35 with an active Alberta Health Card or $45 without, and clinic hours are 8 AM to 7 PM daily.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

TelePlus Care’s lead physician reviews our clinical content and supports safe, patient-focused virtual care across Canada.
The whole process happens online. First, choose an open appointment and answer the intake questions about your symptoms. Second, gather the details the doctor will ask about: when you became unwell, the dates you've missed or expect to miss, and the exact request from your employer, school or insurer. Third, join the secure video call, where a Canadian licensed doctor assesses you and decides whether a note is medically appropriate. If it is, the signed note is, according to the timing shown during booking.
Think about who is asking and why. Employers generally request documentation when an absence stretches beyond their policy's limit, when absences repeat, or when you're returning to work that's physically demanding or safety-sensitive, from construction sites to commercial driving. Students need it to support a deferred exam or a missed placement. Benefits carriers typically require a completed doctor's form to start a short-term disability claim. For serious illness, eligible employees can take up to 27 weeks of unpaid, job-protected long-term illness and injury leave per calendar year in Alberta, and that leave requires a medical certificate stating the estimated duration.
A virtual doctor can issue a valid note when your history and what they see on video are enough to reach a sound conclusion. That typically includes short infections, digestive illness, migraines, minor strains, and flare-ups of stress or anxiety that make work unsafe or impossible for a few days. The limits are clear: no note before the assessment, no backdated assessment dates, and no statements about findings the doctor couldn't observe. When a physical exam or testing has to come first, such as a possible fracture after a fall on a trail, the doctor will send you for in-person care.
Why spend part of your sick day getting to a waiting room when a doctor can check you over from home?
Either way, a doctor still has to check you over. Going online just saves you the trip and the waiting room when you do not need to be seen in person.
Getting a note should fit around your recovery, your job, and your classes. TelePlus Care lets you ask for a real medical note online, after a Canadian-licensed doctor has checked you over.
Every organization has its own vocabulary, so repeat to the doctor exactly what yours asked for. Behind the different names, each note records that a Canadian licensed doctor assessed you and states what your employer, school or insurer needs to know — dates, fitness for duty, restrictions — without disclosing a diagnosis.
Say you were treated at the Community Health Centre's urgent care for a sprain, a cut or a bad infection. Your employer may still ask for a note covering the days you'll need to recover, or confirming when you can safely go back. A follow-up video visit can help with that. Keep the discharge instructions or visit summary you were given and have them ready; the doctor reviews them alongside your current symptoms and decides whether a note and a return date make sense. If the injury isn't healing the way it should, the right next step is an in-person recheck, not a note.
Don't book online for an emergency. Call 911 for chest pain, severe difficulty breathing, signs of a stroke, a head injury with confusion, or heavy bleeding. The Community Health Centre isn't a hospital emergency department; Foothills Medical Centre in northwest Calgary is one of the city hospitals with an emergency department. For problems that need hands-on care but aren't life-threatening, urgent care at 60 Grande Blvd is open 8 a.m. to 10 p.m. daily. After 10 p.m., or any time you're unsure, Health Link 811 offers free nurse advice around the clock.
Recurring illness, a long recovery or a benefits claim that needs regular updates is better managed by a family doctor who knows your history. The Calgary Foothills Primary Care Network covers Cochrane, and Alberta Find a Provider (albertafindaprovider.ca, run by Primary Care Alberta) lists family doctors and nurse practitioners accepting new patients. TelePlus Care doesn't replace that relationship, but it can assess a short illness and provide a note when it's appropriate while you wait for a spot.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Get Your Sick NoteWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
A Canadian licensed doctor asks about your symptoms and how they affect your work or studies, by phone or secure video.
When a note is medically appropriate, it is issued after the appointment, often within 2 hours.
A sick note covers up to 3 days. For a longer absence, the doctor needs supporting proof to review.
$35 with an active Alberta Health Card, or $45 without one.
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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Cochrane — head office in Edmonton, Alberta