Before you book
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
Whether your workday is down the QEII in Calgary or at home in Airdrie, a stable medication can be reviewed without booking time off. A Canadian licensed doctor meets you by phone or video and, when a renewal is appropriate, e-prescribes it to the pharmacy you choose.
Book Prescription RefillFree with an active Alberta Health Card

Airdrie patients with an existing, stable, non-controlled medication can book a virtual renewal review. A Canadian licensed doctor decides whether continuing it is safe and, if so, sends the prescription electronically to your pharmacy. There's no charge with an active Alberta Health Card; without one, the visit is $50 CAD for up to 3 medications.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Airdrie sits on the Queen Elizabeth II Highway just north of Calgary, and the city's Intercity Express buses (routes 901 and 902) connect the two up to five days a week. If your working hours are spent in Calgary, getting back to a clinic at home during office hours for a routine renewal can eat into a whole afternoon. A virtual refill visit takes the travel out of it. You speak with a Canadian licensed doctor from anywhere in Alberta, at your kitchen table or in a quiet meeting room at lunch, and the doctor decides whether the medication you already take can safely continue.
Need an Airdrie prescription refill? Book a TelePlus Care online doctor review when you want a prescriber to check the medication, dose and recent health changes. If renewal is safe and clinically appropriate, it can be sent to your preferred pharmacy. Alberta pharmacists can also renew an existing prescription as written for a simple bridge; choose the doctor review when the pharmacy cannot help, the dose or situation has changed, side effects have appeared, monitoring is overdue or the prescription expired months ago.
Good candidates are medications with a track record: you've been on them for a while, the dose has held steady, and you aren't running into problems. Before renewing, the doctor wants to know what the medication treats, how well it's working, and whether follow-up testing has slipped. Treatments that need a hands-on assessment or careful step-by-step dose changes are better handled in person.
An online refill keeps a stable medication going; it isn't a replacement for being seen when something is wrong. The Airdrie Community Health Centre at 604 Main Street S runs urgent care around the clock for same-day problems such as sprains, cuts, infections or asthma flare-ups, and it also offers urgent mental health support. The city has no hospital emergency department, so for chest pain, stroke symptoms, heavy bleeding or struggling to breathe, call 911. People who need hospital-level emergency care are treated in Calgary at sites such as Peter Lougheed Centre or Foothills Medical Centre. Unsure where to go? Health Link 811 offers nurse advice 24/7.
Booking online takes a few minutes. Enter the medication, its strength and how often you take it, name your pharmacy, and pick a time between 8:00 AM and 7:00 PM Mountain Time on any day of the week. Same-day slots sometimes open up, although availability changes through the day and the earliest selectable time is at least two hours after booking. An email confirmation arrives after you book, and the team may call to check details. On the call, expect questions about how the medication is working, side effects, allergies, other prescriptions and recent bloodwork, followed by a clear answer on what happens next.
Once approved, the renewal goes electronically to the pharmacy you named, so there's nothing to collect from the doctor. Think about where you'll be when it's ready. If you work in Calgary, a pharmacy near the office might be simpler than one back home; if you're home most days, the closest location or one that delivers may be the better choice. Each pharmacy sets its own preparation time, so it's worth phoning to confirm the order is ready before you head over.
Being between doctors doesn't stop you booking a refill review, and it's a good moment to start looking for longer-term care too. Airdrie is part of the Highland Primary Care Network, which also covers Crossfield, Carstairs and Didsbury and points patients to Alberta Find a Provider to see which family doctors and nurse practitioners are taking new patients. The City's healthcare page notes that several medical clinics operate in town for routine needs. Meanwhile, a virtual refill can bridge the gap so a steady medication doesn't lapse while you get settled with someone local.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed β book your virtual appointment today.
Book Prescription RefillWe also provide online prescription refills in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Airdrie and other Alberta communities including Beaumont, Beaverlodge, Brooks, and Calgary with Canadian licensed doctors by phone or secure video β often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Prescription refill appointments are free with an active Alberta Health Card; eligibility is confirmed before the visit.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
A Canadian licensed doctor reviews the medication, recent changes, side effects, and allergies with you by phone or secure video.
The prescription is sent electronically to the pharmacy you chose. Ask the pharmacy when it will be ready before you head over.
The doctor explains the safer next step, such as lab work or an in-person assessment. Controlled substances are never renewed online.
Free with an active Alberta Health Card. Without an active card, the visit is $50 CAD for up to 3 medications.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Airdrie β head office in Edmonton, Alberta