Before you book
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
Sick on rotation, stuck in camp, or off work in Fort McMurray and asked for proof? A Canadian licensed doctor can assess you over secure video while you're still in Alberta. If a note is medically appropriate, the signed document is emailed to you, according to the timing shown during booking, ready for your supervisor, HR or your instructor at Keyano College.
Get Your Sick Note$35 with an active Alberta Health Card · $45 without · shown before payment

Fort McMurray residents and rotational workers in Wood Buffalo can book a video visit with a Canadian licensed doctor for a sick note, fit-to-return note or school note. If the doctor decides documentation is appropriate, it's emailed, according to the timing shown during booking of 8 AM to 7 PM. The cost is $35 with an active Alberta Health Card, $45 without.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

TelePlus Care’s lead physician reviews our clinical content and supports safe, patient-focused virtual care across Canada.
Whether you're at home in town or in a camp room on site, the steps are the same. Book an appointment and answer the intake questions about your symptoms, when they started, and the shifts you've missed or expect to miss. If your site or employer uses a fitness-for-duty or return-to-work form, get a copy before the call. A Canadian licensed doctor joins you by secure video and decides whether a note is medically appropriate. You must be in Alberta during the visit, so if you're about to fly out on your days off, book before you leave. When a note is supported, it's signed and emailed, according to the timing shown during booking.
In Wood Buffalo, documentation is often tied to safety. A worker who calls in sick mid-rotation may be asked for a note before the absence is approved, and anyone heading back to heavy equipment, driving or other safety-sensitive tasks may need written confirmation that they're fit to return. Missing a crew flight or bus to site because of illness can prompt a request too. Employers also ask when sick days exceed policy or keep repeating. Keyano College students may need notes for missed exams or practicums. Benefits carriers require signed forms before short-term disability pay, and when an illness will last weeks, Alberta's long-term illness and injury leave requires a medical certificate stating the estimated duration.
Yes, if the video assessment gives the doctor enough to make a sound decision. Short illnesses such as a respiratory infection, stomach flu or migraine usually fit well. The doctor assesses first and decides second, so a note is never promised in advance, and it only states what the doctor can support. A fitness-for-duty decision for a demanding site role may need more than a video call, such as an in-person exam, and the doctor will be upfront if that's the case. Serious injuries and red-flag symptoms are directed to in-person care.
Why spend part of your sick day getting to a waiting room when a doctor can check you over from home?
Either way, a doctor still has to check you over. Going online just saves you the trip and the waiting room when you do not need to be seen in person.
Getting a note should fit around your recovery, your job, and your classes. TelePlus Care lets you ask for a real medical note online, after a Canadian-licensed doctor has checked you over.
Rotational schedules and site rules mean the same illness can generate several different requests. Let the doctor know who needs the document and what they've asked for, and share any template they've provided.
The 2025 municipal census found 23,752 people in Wood Buffalo's shadow population: workers with homes elsewhere who spend 30 or more days a year in the region, often housed in work camps. If that's you, the location rule matters, because the doctor can only see you while you're physically in Alberta. Falling ill near the end of a rotation? Book the visit from camp or town before your flight, not after you've landed in another province. Have your rotation dates, the shifts you missed and your supervisor's request ready, and find a private corner with a steady connection for the call.
Some symptoms need emergency care right away. Call 911 for chest pain, trouble breathing, stroke signs, a serious injury, heavy bleeding or loss of consciousness, and if you're on site, follow your site's emergency procedures as well. In town, Northern Lights Regional Health Centre offers emergency care 24 hours a day. Health Link 811 is free and answered by nurses around the clock if you can't decide how urgent something is. A doctor on a video visit who notices warning signs will send you to in-person care rather than write a note.
If you live in Fort McMurray year-round, a regular family doctor gives you continuity that a one-off note visit can't. The Wood Buffalo Primary Care Network works with family doctors and nurse practitioners in the region, and Alberta Find a Provider, run by Primary Care Alberta, shows who's accepting new patients. People in Anzac, Conklin, Janvier, Fort McKay and Saprae Creek Estates can use both resources, and can book a TelePlus Care note visit from home when an illness keeps them off work.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Get Your Sick NoteWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
A Canadian licensed doctor asks about your symptoms and how they affect your work or studies, by phone or secure video.
When a note is medically appropriate, it is issued after the appointment, often within 2 hours.
A sick note covers up to 3 days. For a longer absence, the doctor needs supporting proof to review.
$35 with an active Alberta Health Card, or $45 without one.
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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Fort McMurray — head office in Edmonton, Alberta