Before you book
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
Sherwood Park belongs to Strathcona County, part of Alberta's Industrial Heartland, so a sick day here can mean more than a missed shift: some sites want written clearance before you return. A Canadian licensed doctor can assess you by video from home and, if it is appropriate, email a signed note or return-to-work letter. Nothing is promised before the assessment, and anything needing an exam is referred in person.
Get Your Sick Note$35 with an active Alberta Health Card · $45 without · shown before payment

TelePlus Care provides Sherwood Park and Strathcona County residents with doctor's notes after a secure video assessment. Notes can cover sick days, school absences, fitness to return to safety-sensitive work and benefits forms. The fee is $35 with an active Alberta Health Card or $45 without.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

TelePlus Care’s lead physician reviews our clinical content and supports safe, patient-focused virtual care across Canada.
Four steps take you from feeling unwell to having paperwork in hand. First, reserve a video appointment and confirm the fee. Second, use the intake to explain your symptoms, the dates you have been off and, if you work in a plant or on a site, the tasks your role involves. Third, meet the doctor on a secure video call and expect questions about how the illness affects your concentration, balance or strength if the job is physical. Fourth, if the doctor finds a note medically appropriate, it arrives by email, according to the timing shown during booking.
In industrial and construction settings, the trigger is often coming back rather than being away. A supervisor may ask for written confirmation that you are fit to return before you operate equipment, work at heights or handle hazardous materials after an illness. In other workplaces, the request typically comes once sick days pass the policy limit or start repeating. Students may need proof for a missed exam, lab or assignment deadline. Benefits carriers want a completed form before short-term disability pays out. For a serious illness, Alberta's long-term illness and injury leave, which allows up to 27 weeks of job-protected time off, requires a medical certificate stating the estimated duration.
Yes, for many short illnesses, and the answer turns on what the doctor can learn by video. A clear account of a fever, cough, stomach illness or migraine, plus how you look and speak on camera, frequently gives enough to support a note. Return-to-work decisions for safety-sensitive jobs get extra care: the doctor asks about lingering dizziness, fatigue, medication side effects and anything else that could make your duties unsafe, and may recommend a restriction rather than full clearance. Where a physical exam or testing is needed, the doctor tells you so and does not write a note from the video visit alone.
Why spend part of your sick day getting to a waiting room when a doctor can check you over from home?
Either way, a doctor still has to check you over. Going online just saves you the trip and the waiting room when you do not need to be seen in person.
Getting a note should fit around your recovery, your job, and your classes. TelePlus Care lets you ask for a real medical note online, after a Canadian-licensed doctor has checked you over.
Names for this paperwork vary between industrial employers, county offices, schools and insurers. Use the term your organization uses, such as fit-for-duty, return-to-work or medical absence, and the doctor can match the format while keeping the content true to the assessment. Here is how the main kinds of note differ.
Strathcona County is one of the municipalities in Alberta's Industrial Heartland, home to refineries and chemical plants where a lapse in attention can put co-workers at risk. Employers in safety-sensitive settings may therefore want a doctor to confirm you are well enough to return. If you are coming back after flu with lingering dizziness, a migraine that needed medication or a back strain, tell the doctor exactly what your job involves: climbing, confined spaces, respirator use, driving or long shifts. The doctor can state a return date, recommend temporary restrictions, or advise that an in-person assessment should come first. What the doctor won't do is clear you for duties they haven't been told about.
Emergencies need in-person care right away, not a video visit. Call 911 for chest pain, difficulty breathing, stroke symptoms, a serious workplace injury, a burn or chemical exposure, or thoughts of self-harm. Sherwood Park has had its own 24/7 emergency department since Strathcona Community Hospital opened at 9000 Emerald Drive in 2014; before then, county residents went into Edmonton for emergency care. For advice on whether a symptom is urgent, Health Link 811 puts you through to a registered nurse free of charge at any hour.
A regular doctor makes longer illnesses, follow-up and certificate paperwork smoother. The Sherwood Park Primary Care Network keeps a list of doctors taking new patients, which is a sensible first stop. Alberta Find a Provider, Primary Care Alberta's search tool at albertafindaprovider.ca, covers the rest of the province. In the meantime, a video visit can handle a one-off note, and the doctor may suggest follow-up if your symptoms point to something that needs ongoing care.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Get Your Sick NoteWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
A Canadian licensed doctor asks about your symptoms and how they affect your work or studies, by phone or secure video.
When a note is medically appropriate, it is issued after the appointment, often within 2 hours.
A sick note covers up to 3 days. For a longer absence, the doctor needs supporting proof to review.
$35 with an active Alberta Health Card, or $45 without one.
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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Sherwood Park — head office in Edmonton, Alberta