Before you book
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
Missed a midterm at the University of Lethbridge, a shift in town, or a day's work on a Lethbridge County farm? A Canadian licensed doctor can assess you over secure video without you leaving home. When a note is medically appropriate, it's signed and emailed to you, according to the timing shown during booking of the visit.
Get Your Sick Note$35 with an active Alberta Health Card · $45 without · shown before payment

Lethbridge residents and students can see a Canadian licensed doctor by video for a sick note, school note or return-to-work note. The doctor decides after the assessment whether a note is appropriate, and signed notes typically arrive according to the timing shown during booking of 8 AM to 7 PM. Cost: $35 with an active Alberta Health Card, $45 without.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

TelePlus Care’s lead physician reviews our clinical content and supports safe, patient-focused virtual care across Canada.
Booking takes a few minutes. Pick an appointment, then complete a short intake covering your symptoms, when they began and the dates you've missed from work or classes. If your faculty, program or employer has a specific form, keep it nearby. At the scheduled time a Canadian licensed doctor meets you on secure video, asks follow-up questions and decides whether a note is medically appropriate. You can join from a room on the west side near campus, your kitchen table in Coaldale or anywhere else in Alberta. When the doctor supports a note, it arrives in your email already signed, according to the timing shown during booking of the call during clinic hours.
Documentation is usually requested when your absence affects someone else's schedule or budget. Employers commonly ask after you've been off longer than their policy allows or when sick days start to add up. Students at the University of Lethbridge and Lethbridge Polytechnic often need documentation when requesting a deferred final, a rescheduled test or make-up clinical or practicum hours. Physical jobs, including agricultural and feedlot work across Lethbridge County, may require written confirmation that you're fit before you handle livestock or run machinery again. Benefits providers need signed forms for short-term disability. And for a serious illness that will keep you away for weeks, Alberta's long-term illness and injury leave requires a medical certificate stating the estimated duration.
For most short-term illnesses, yes. A Canadian licensed doctor can issue a note after a video assessment when your history and what they can see on camera give them enough to make a clinical call. The doctor holds the visit to the same standard as an in-person appointment, so they decide after the assessment, not before, and they document only what they can support. If you describe symptoms that need an examination, a swab or bloodwork, the right answer is in-person care, and the doctor will tell you so. Being straightforward about those limits is what makes the notes they do sign credible.
Why spend part of your sick day getting to a waiting room when a doctor can check you over from home?
Either way, a doctor still has to check you over. Going online just saves you the trip and the waiting room when you do not need to be seen in person.
Getting a note should fit around your recovery, your job, and your classes. TelePlus Care lets you ask for a real medical note online, after a Canadian-licensed doctor has checked you over.
Students, employers and insurers each ask for slightly different things, so the doctor tailors the note to whoever will read it. Tell them the audience and the purpose at the start of the call, and share any form the organization has given you.
For students, timing is the part people most often get wrong. If you wake up sick on an exam day, book a video visit that same day rather than waiting until you feel better, because the doctor can only record the assessment on the date it happens. Have the course, the exam or placement date and your program's submission deadline handy, along with your student number if a faculty form asks for it. The doctor documents that you were assessed and unwell; the decision about a deferral or make-up rests with the university or polytechnic. Students from other provinces can book too, provided they're in Alberta for the call.
Agriculture and feedlots are a big part of working life in Lethbridge County, and those jobs are hard on a body that hasn't fully recovered. A return date alone may not tell an employer enough. Before the appointment, think through the tasks you'd normally do: handling cattle, operating a tractor or loader, lifting feed, or long days outdoors in the heat or cold. The doctor can use that detail to note whether you're ready for full work, need a few days of lighter tasks, or should stay off longer, as far as the assessment supports. Injuries that need to be examined are sent for in-person care.
Some situations need emergency care, not a video appointment. Call 911 for chest pain, severe shortness of breath, stroke signs such as face drooping or arm weakness, major bleeding, a serious farm or workplace injury, or thoughts of suicide. The emergency department at Chinook Regional Hospital, 960 19 Street S, never closes. When you're unsure whether something is serious, Health Link 811 offers free nurse advice around the clock. If the doctor on your video visit spots warning signs, you'll be sent for in-person care rather than given a note.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Get Your Sick NoteWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
A Canadian licensed doctor asks about your symptoms and how they affect your work or studies, by phone or secure video.
When a note is medically appropriate, it is issued after the appointment, often within 2 hours.
A sick note covers up to 3 days. For a longer absence, the doctor needs supporting proof to review.
$35 with an active Alberta Health Card, or $45 without one.
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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Lethbridge — head office in Edmonton, Alberta