Before you book
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
Calling in sick from Spruce Grove sometimes comes with a request for paperwork, whether your shift is in the Acheson Industrial Area, elsewhere in the Tri-Municipal Region or in Edmonton. Skip the drive while you're unwell: a Canadian licensed doctor assesses you by secure video and, when a note is appropriate, emails it signed, according to the timing shown during booking.
Get Your Sick Note$35 with an active Alberta Health Card · $45 without · shown before payment

Spruce Grove and Parkland County residents can get a doctor's note after a video assessment with a Canadian licensed doctor at TelePlus Care. Notes can document sick days, return-to-work timing or restrictions, and short-term disability paperwork. Pricing is $35 with an active Alberta Health Card and $45 without.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

TelePlus Care’s lead physician reviews our clinical content and supports safe, patient-focused virtual care across Canada.
The process is built to fit around a sick day rather than take it over. Book an open time slot from the live calendar—same-day times may be available—and answer the intake questions about your symptoms and absence. Have any paperwork your employer or insurer sent close by. When the call starts, the doctor reviews your history, asks what your job requires and decides whether a note is appropriate. Signed notes are emailed, according to the timing shown during booking, so there's no drive down Highway 16A or wait for an on-demand bus when you should be resting.
Expect a documentation request when an absence outlasts what your employer's attendance policy allows, or when sick days start adding up over a few weeks. Transportation, distribution, logistics and manufacturing, the industries Parkland County highlights in the Acheson Industrial Area, can involve forklifts, commercial vehicles or machinery, so a supervisor may want written confirmation that you are fit to return. Students may need proof after missing an exam or a lab. Short-term disability claims typically require a doctor to complete the insurer's form before payments start. Longer illnesses bring the biggest paperwork step: Alberta's long-term illness and injury leave requires a medical certificate stating the estimated duration.
A video assessment works well when your illness can be understood from what you describe and what the doctor can observe on screen. Seasonal viruses, stomach illness, migraines, flare-ups of a known condition and minor muscle strains usually fall into that group. The doctor stays within what a remote assessment can support: no note is promised in advance, no finding is recorded that wasn't assessed, and no date is altered. When your situation needs an examination, imaging or bloodwork before a decision, the doctor explains that and points you to the right in-person option.
Why spend part of your sick day getting to a waiting room when a doctor can check you over from home?
Either way, a doctor still has to check you over. Going online just saves you the trip and the waiting room when you do not need to be seen in person.
Getting a note should fit around your recovery, your job, and your classes. TelePlus Care lets you ask for a real medical note online, after a Canadian-licensed doctor has checked you over.
Before your appointment, find out exactly what the requesting organization expects, because a logistics employer, a school and a disability insurer rarely ask for the same thing. A single visit can produce the document that matches. Forms supplied by an employer or insurer can be completed where the doctor's findings support each answer, and anything the video assessment can't address is left for in-person care.
When an illness stretches past a few days, the paperwork often shifts from a simple note to an insurer's claim form. Those forms ask for more detail: when symptoms began, how they limit specific job tasks, what treatment you're receiving and when you may return. Bring the form to the video visit with your employee section filled in, and gather records from any in-person care, such as a hospital discharge summary, test results or a specialist's letter. A standard sick note covers up to 3 days, so a longer period needs that evidence for the doctor to review. The doctor answers only the questions the assessment can support and flags where follow-up is needed.
If symptoms are severe, don't wait for any appointment. Call 911 for chest pain, breathing problems, stroke signs, a serious injury at work or a mental health crisis. The emergency department the City of Spruce Grove lists is at WestView Health Centre, 4405 South Park Drive in Stony Plain, and it is open 24 hours. Health Link 811 offers free advice from a registered nurse day or night when you're unsure how urgent something is. If the video doctor thinks your symptoms need to be seen in person, you will be told directly.
Spruce Grove, Stony Plain and Parkland County share more than an on-demand transit service; they also share a primary care network. WestView Primary Care Network, at 505 Queen Street, has a provider search to help you find a doctor accepting new patients. Alberta Find a Provider from Primary Care Alberta, at albertafindaprovider.ca, searches province-wide. A family doctor is especially useful if you expect a long recovery that will need repeated paperwork, while a video visit covers a short illness in the meantime.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Get Your Sick NoteWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Know the dates you were unwell and whether your employer or school needs a particular form or wording.
A Canadian licensed doctor asks about your symptoms and how they affect your work or studies, by phone or secure video.
When a note is medically appropriate, it is issued after the appointment, often within 2 hours.
A sick note covers up to 3 days. For a longer absence, the doctor needs supporting proof to review.
$35 with an active Alberta Health Card, or $45 without one.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Spruce Grove — head office in Edmonton, Alberta