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Choose the service you need and complete a short intake. No referral is needed.
Looking for an online doctor in Fort McMurray, even on a rotation in camp? TelePlus Care connects Wood Buffalo residents with licensed doctors by secure video or phone. Check the current calendar for available times; same-day options may be available during clinic hours, and the earliest selectable time is at least two hours after booking. The doctor reviews your intake and explains whether virtual care is appropriate for your concern.
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TelePlus Care is an Edmonton-based virtual clinic that gives Fort McMurray and Wood Buffalo residents general doctor visits by video or phone, daily from 8 AM to 7 PM Mountain Time. The visit is free with an active Alberta Health Card and $80 without. For a long-term family doctor or nurse practitioner, local options can be found through the Wood Buffalo Primary Care Network and Alberta Find a Provider.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
An online doctor in Fort McMurray is a fully licensed doctor who consults with patients remotely instead of from a brick-and-mortar clinic. At TelePlus Care, every doctor is licensed and trained to deliver virtual care across the Wood Buffalo region β shift workers on rotation at the oil sands sites, Keyano College students, families in Timberlea and Thickwood, and residents in the outlying hamlets of Anzac, Conklin, Fort McKay, and Janvier. During an online doctor appointment you describe your symptoms by secure video or phone, the doctor asks targeted clinical questions, reviews your relevant history, and then provides an assessment and a treatment plan. If a prescription is appropriate it is sent to the Fort McMurray pharmacy of your choice. If documentation such as a sick note is needed, it is delivered to you digitally. If your case requires hands-on examination β chest auscultation, a deep wound assessment, or imaging β your online doctor will tell you directly and route you to the right local resource.

A general visit is designed for common non-emergency concerns. The doctor listens, asks questions and, when it's appropriate, can prescribe medication and send it to your pharmacy in Fort McMurray. They can also issue lab requisitions and refer you to specialists. No controlled substances are prescribed online, which rules out opioids, benzodiazepines and ADHD stimulants.

Fort McMurray residents with an active Alberta Health Card pay nothing for a general visit. If your card isn't active, the visit is $80, and you'll see the amount before you book. Some TelePlus Care services are separate and priced differently: a doctor's note visit is $35 with an active card or $45 without, and a prescription refill visit is free with an active card or $50 without. Men's sexual health, TRT and HRT, weight loss, hair loss and counselling are paid programs and are not part of the free general visit; birth control, STI and skin visits, on the other hand, are free with an active Alberta card.

We designed the booking flow so a Fort McMurray patient β even one on a camp rotation with limited time off β can move from "I should probably see someone about this" to "I have a confirmed appointment" in under five minutes. Step 1 β Visit the booking page and choose a virtual visit from the current calendar; same-day options may be available. Step 2 β Enter your contact details and a brief reason for your visit. This helps the doctor prepare and keeps the consult focused. Step 3 β At your appointment time, connect by secure video or phone. Most visits last 10 to 20 minutes. Prescriptions are routed to your Fort McMurray pharmacy. Sick notes and lab requisitions are emailed to you.

The doctor reviews your intake before the visit so the online consultation is appropriate for your concern. That mirrors how an in-person Fort McMurray walk-in clinic visit on Franklin Avenue would be handled. Documentation products such as sick notes, school medical letters, return-to-work forms, third-party paperwork, and aesthetic consults are handled through the appropriate appointment pathway. Appointment steps are shown before booking, and the booking team explains what to expect before your visit. If testing is needed, your doctor can issue a lab requisition you can take to an Alberta Precision Laboratories collection site or hospital lab in Fort McMurray.

Without a family doctor, small health problems can pile up. A virtual visit won't replace a long-term relationship, but it can keep everyday care moving. Tell the doctor about ongoing conditions and past test results so their advice fits your history. If you need blood work, they can give you a requisition; if you need a specialist, they can send a referral. Keep a simple record of each visit and any prescriptions, so your new family doctor has the full picture once you're attached.

Northern Lights Regional Health Centre at 7 Hospital Street has Fort McMurray's 24-hour emergency department. That's where to go, or call 911, for symptoms such as chest pain, difficulty breathing, signs of a stroke, a severe allergic reaction or a serious injury. A virtual visit is not the right choice in those moments. For free advice from a nurse at any hour, including help deciding whether you need the emergency department, call Health Link 811.
Wood Buffalo is a big region, and communities outside the city can be a long drive from a clinic. A general visit works the same whether you're in Saprae Creek Estates, Anzac, Fort McKay, Conklin or Janvier, provided you're in Alberta and have a phone signal or internet. If video keeps freezing, switch to a phone call. When a prescription is written, choose the pharmacy you can reach most easily, and let the doctor know if picking it up will take a while so you can plan together.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed β book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Fort McMurray and other Alberta communities including Fort Saskatchewan, Grande Prairie, Hay Lakes, and High River with Canadian licensed doctors by phone or secure video β often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. TelePlus Care is a private virtual clinic β your flat-fee visit is not billed to AHCIP, and no referral, roster, or wait-list is required.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Fort McMurray β head office in Edmonton, Alberta