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Choose the service you need and complete a short intake. No referral is needed.
Worried about an STI? From anywhere in Red Deer, you can talk privately with a Canadian licensed doctor by video or phone, get a lab requisition if testing makes sense, and give your sample at a community lab collection site. The visit is free with an active Alberta Health Card, or $80 if your card isn't active.
Book Your Appointment NowFree with an active Alberta Health Card · $80 without · shown before payment

TelePlus Care offers confidential STI testing visits for Red Deer, Sylvan Lake, Penhold and Innisfail, every day from 8 AM to 7 PM Mountain Time. A Canadian licensed doctor asks about symptoms and exposure timing, orders tests by requisition, reviews your results and treats when appropriate. You don't need a referral.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Plenty of people put off STI testing because they don't want to explain themselves at a front desk or run into someone they know. With TelePlus Care, the first step happens on your phone or laptop. A Canadian licensed doctor asks what's going on, whether you've noticed symptoms, and roughly when a possible exposure happened. If testing is the right call, you receive a lab requisition and choose when to stop by a community lab collection site. The requisition tells the lab which samples to collect, so you won't need to retell your story there.

If your Alberta Health Card is active, the STI testing visit is free. If it isn't active, the visit is $80. A few other services are booked and priced on their own. Prescription refills are free with an active card and $50 without, and doctor's notes are $35 with a card or $45 without. Care for erectile dysfunction and other men's sexual health concerns, weight loss, TRT or HRT, hair loss and counselling all run as separate paid programs, so they aren't part of this free visit.

Testing the morning after a worrying encounter can feel reassuring, but some infections don't show up on a test straight away. That's why the doctor asks for the approximate date of the exposure and may suggest testing now, later, or both. If you've had symptoms, mention when they started and whether they've changed. You may also be asked to repeat a test after treatment. One situation can't wait for a booked appointment: a possible HIV exposure. The prevention medication, PEP, must be started within 72 hours, so head to an emergency department without delay.

Your requisition lists what the doctor wants collected: often a urine sample, a swab, a blood test or some combination. Bring it to a community lab collection site, along with your Alberta Health Card if you have one. Check the site's hours and whether it takes appointments before you go, and follow any preparation notes printed on the requisition. People living in Sylvan Lake, Penhold or Innisfail don't have to make a special trip; pick whichever collection site fits your week, whether that's close to home or near your job in the city.

When results come back, the doctor explains what they mean. If something needs treatment, a prescription can go to the Red Deer pharmacy you pick, or the doctor will lay out other next steps. Ask whether to avoid sex during treatment and whether a retest is needed. Some infections, including chlamydia, gonorrhea, syphilis and HIV, are reported to Alberta's provincial STI services program. When that happens, nurses may contact recent partners so they can be tested and treated, and your name and personal details aren't given to them.

Between classes, labs, part-time jobs and early shifts, a weekday clinic visit rarely fits. Appointments run from 8 AM to 7 PM Mountain Time every day, so a Saturday morning or an evening after work is an option too. If you share a house or a residence room, take the call where you won't be overheard: a parked car, a booked study room or a walk outside with earbuds in. You don't need a Red Deer family doctor or a referral to book, and same-day openings may be available.

Some symptoms need hands-on care, not a video call. Call 911 or go to the 24-hour emergency department at Red Deer Regional Hospital Centre, 3942 50A Avenue, for any of the following. Not sure how urgent something is? Health Link 811 puts you through to a nurse at any hour. After sexual violence, Alberta's ONE LiNE for Sexual Violence (1-866-403-8000, call or text) offers support and can help you find services.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Red Deer and other Alberta communities including Redcliff, Sherwood Park, Spruce Grove, and St. Albert with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Red Deer — head office in Edmonton, Alberta