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Sherwood Park residents can have STI testing arranged without sitting in a waiting room. A Canadian licensed doctor talks with you by phone or video, orders tests on a lab requisition and follows up on your results. The visit is free with an active Alberta Health Card and $80 without one.
Book Your Appointment NowFree with an active Alberta Health Card · $80 without · shown before payment

TelePlus Care arranges confidential STI testing for people in Sherwood Park and rural Strathcona County, including Ardrossan and Josephburg. Visits run daily from 8 AM to 7 PM Mountain Time, so they can fit around shifts. The doctor orders tests, reviews results, and treats or explains next steps when appropriate.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Nobody enjoys booking an STI test, so the first answer should be simple: with an active Alberta Health Card, the TelePlus Care visit is free. If your card isn't active, you'll pay $80, and you'll see that amount before you confirm. The appointment is with a Canadian licensed doctor who asks about your concerns in a straightforward, non-judgmental way. You can book without a referral, from anywhere in Strathcona County or elsewhere in Alberta.

Some people book because something feels off. Others have no symptoms but know a test is overdue. Both are good reasons, since an infection can be present without obvious signs. If you're pregnant or trying to get pregnant, mention it early in the call. If any of the situations below apply to you, it's worth a conversation with the doctor.

Strathcona County is part of Alberta's Industrial Heartland, and if you work rotating shifts or nights, a weekday clinic appointment can be hard to fit in. TelePlus Care books visits seven days a week from 8 AM to 7 PM Mountain Time, so you can take the call on a day off instead of straight after a night shift. Once you have your requisition, check the collection site's hours before heading out, since they won't always line up with your rotation. Your employer isn't part of any of this, and a doctor's note is a separate service if you need one for time away.

The phone or video visit is where the planning happens; the tests themselves use samples collected in person. Bring your requisition and, if you have one, your Alberta Health Card to the collection site. If the doctor thinks you need an exam that can't be done on camera, you'll be told where to go. Expect the process to look like this.

A test taken too soon after sex can miss an infection that's there, because each STI takes its own time to show up. That's why the doctor asks for the date of the contact you're worried about, not only whether it happened. You may be advised to test right away, to wait, or to test now and again later. Symptoms are a different matter, so book promptly if you have them. After a possible HIV exposure, head to an emergency department immediately, since preventive medication is time-sensitive.

When results are in, the doctor explains them in plain language. If treatment is needed and can be prescribed, it's sent to your pharmacy, near home or near your work. You'll also hear whether retesting is recommended and how to protect partners. MyHealth Alberta lists chlamydia, gonorrhea, syphilis and HIV among Alberta's reportable infections. Positive results for reportable infections go to the provincial STI services program. Its nurses may contact you about follow-up and can reach partners confidentially, without sharing your name.

Sherwood Park's 24/7 emergency department is at Strathcona Community Hospital, 9000 Emerald Drive. Head there, or call 911, when symptoms are severe instead of booking a virtual visit. Don't let embarrassment keep you away; emergency staff are there to help, not to judge. Health Link 811 is free and has nurses on the line at all hours if you need help deciding what to do.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Sherwood Park and other Alberta communities including Spruce Grove, St. Albert, Stony Plain, and Sylvan Lake with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Sherwood Park — head office in Edmonton, Alberta