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TelePlus Care

Confidential Online STI & STD Testing in Edmonton

Need an STI test in Edmonton but can't get in to see a family doctor? TelePlus Care is based in Edmonton, and a Canadian licensed doctor can assess you by video or phone. Your visit is free with an active Alberta Health Card and $80 without one. If tests are needed, you'll get a requisition to use at a community lab collection site in the city.

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Free with an active Alberta Health Card · $80 without · shown before payment

Edmonton patient having a private online STI testing consultation
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Quick Answer

Edmontonians can book a confidential STI visit with TelePlus Care from 8 AM to 7 PM Mountain Time, any day of the week. The doctor reviews your symptoms and exposure, orders tests, follows up on results and prescribes treatment when appropriate. No referral is needed, and same-day visits may be available.

  • No charge for the Edmonton STI visit with an active Alberta Health Card; $80 if your card isn't active.
  • TelePlus Care is based in Edmonton at 11951 82 St NW, with every visit held by video or phone.
  • Edmonton's 24-hour emergency departments include the Royal Alexandra Hospital, University of Alberta Hospital, Grey Nuns and Misericordia.
  • A public STI clinic operates at the Edmonton General Continuing Care Centre, 11111 Jasper Avenue.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

An Edmonton STI visit, start to finish

Book online and answer a few private intake questions, then speak with the doctor at the time you picked. The conversation covers your symptoms, when the exposure happened and what kind of contact it was, so the tests match your situation rather than a generic panel. Here's the usual path:

  • Choose a time between 8 AM and 7 PM Mountain Time, any day
  • Talk with the doctor by video, or by phone if you'd rather not be on camera
  • Take your requisition to a community lab collection site in Edmonton
  • Hear from the doctor about your results and any treatment
Doctor explaining confidential STI tests to an Edmonton patient

Students at U of A, MacEwan and NAIT

Class timetables and part-time jobs rarely line up with clinic hours, and some students would rather not run into a classmate in a campus waiting room. A virtual visit lets you talk to a doctor from your room between lectures or on a weekend. Many students living in Edmonton have a family doctor back home, or none at all. That doesn't matter here; you only need to be in Alberta during the call. Check that your Alberta Health Card is active before you book, since the visit is $80 without active coverage.

Edmonton university student booking a confidential STI visit

Fitting a lab visit around your week

Community lab collection sites are spread across Edmonton, so pick one near home, work or campus. Bring your requisition, your Alberta Health Card and a photo ID. Many sites encourage appointments, and booking one can make the stop easier to fit around a shift, a class or child care. If you work nights or rotating shifts, mention it during your visit so you and the doctor can plan testing, and any repeat test, for days you're off.

Planning an STI lab visit around work or classes in Edmonton

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Emergency care in Edmonton

Some symptoms need a hospital rather than a video call. Edmonton's 24-hour emergency departments include the Royal Alexandra Hospital, University of Alberta Hospital, Grey Nuns, Misericordia and the Northeast Community Health Centre. Go to one, or call 911, for severe pelvic, abdominal or testicular pain, a high fever with genital symptoms, or after a sexual assault. A possible HIV exposure is urgent as well, because PEP must be started within 72 hours. The Sexual Assault Centre of Edmonton runs a support and information line at 780-423-4121, open daily from 9 a.m. to 9 p.m. Unsure whether to go in? Call Health Link 811.

Edmonton emergency departments for urgent STI symptoms

Prefer to be seen in person?

Some people want a physical exam, or would rather see a provider and give samples in one place. Edmonton has a public STI clinic at the Edmonton General Continuing Care Centre, 11111 Jasper Avenue, offering assessment, testing and treatment on weekdays by appointment or walk-in. Public STI clinics in Alberta are free and confidential, and you don't need a referral. A TelePlus Care visit may suit you better if you need a weekend time, an appointment later in the day, or a conversation from home.

In-person and online STI testing options in Edmonton

Results, treatment and your Edmonton pharmacy

After the lab processes your samples, the doctor reviews the results and follows up. A negative result isn't always the end of it; if you tested soon after an exposure, you may be asked to repeat it. For a positive result, the doctor explains the infection and prescribes treatment when appropriate, sending it to whichever Edmonton pharmacy you choose, whether that's off Whyte Avenue, in Mill Woods or near your office. Partners may need testing too, and the doctor will explain your options, including public health nurses contacting partners without using your name.

STI treatment sent to an Edmonton pharmacy after test results

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See current appointment times in the booking calendar; same-day options may be available, and the earliest selectable time is at least two hours after booking.

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Keeping it private

Your visit, requisition and results are confidential. Take the call somewhere you won't be overheard, like a parked car or a room with the door closed, and use headphones if you share a home. Chlamydia, gonorrhea, syphilis and HIV are reportable to public health in Alberta, which is how partner follow-up happens, and that information is handled confidentially. If you want a regular Edmonton doctor for ongoing sexual health care, Alberta Find a Provider lists clinics accepting patients, and Primary Care Networks such as Edmonton North, O-day'min, Southside and West can point you to local practices.

Private STI care for Edmonton residents

Confidential Online STI & STD Testing in Edmonton Fast, Convenient Virtual Care

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.

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TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.

Alberta

Virtual care in Alberta: coverage & licensing

TelePlus Care connects patients in Edmonton and other Alberta communities including Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes with Canadian licensed doctors by phone or secure video — often the same day.

Licensed in Alberta

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.

Public insurer: AHCIP

Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.

Free health advice

For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

What to expect from a TelePlus Care virtual visit in Edmonton

Book online

Choose the service you need and complete a short intake. No referral is needed.

Meet a doctor

Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.

Leave with a plan

When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.

Know when to go in person

Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.

Want to hear from patients? Read TelePlus Care reviews on Google

Confidential Online STI & STD Testing in Edmonton: Frequently Asked Questions

Choose an appointment time with TelePlus Care, complete the private intake, and speak with a Canadian licensed doctor by secure video or phone while you are in Alberta. The visit is free with an active Alberta Health Card or $80 without one. The doctor selects appropriate tests and provides a lab requisition after the assessment; urgent concerns such as a possible HIV exposure need in-person care instead.

With an active Alberta Health Card, the TelePlus Care visit costs nothing. Without an active card, it's $80. Public STI clinics are also free. Medication you pick up at the pharmacy isn't part of the visit.

At a community lab collection site you choose, in the city or nearby. Bring the requisition, your Alberta Health Card and photo ID, and book ahead if the site encourages it.

Yes. Any student who is in Alberta during the call can book. The visit is free with an active Alberta Health Card and $80 if coverage isn't active yet.

The nearest 24-hour emergency department, such as the Royal Alexandra, University of Alberta Hospital, Grey Nuns, Misericordia or Northeast Community Health Centre. Call 911 if you're in danger or too unwell to travel.

Yes. Your visit and results are private. If you test positive for a reportable infection, public health is informed so partners can be offered testing, but partners aren't given your name.

You take the requisition to a lab collection site, the doctor reviews the results and follows up, and treatment is sent to an Edmonton pharmacy if you need it. You'll also hear whether a repeat test makes sense.

Go to an emergency department for severe pain, fever with genital symptoms, a possible HIV exposure in the past 72 hours, or after a sexual assault. If you simply want an exam, the public STI clinic on Jasper Avenue sees people on weekdays.

No. Book directly. If you'd like a long-term family doctor, search Alberta Find a Provider or contact a local Primary Care Network.

Yes. The visit works anywhere in Alberta, so people in St. Albert, Sherwood Park, Spruce Grove, Leduc and Beaumont book the same way Edmontonians do.

Yes. Online doctor visits are free with an active Alberta Health Card. Without an active card, the visit is $80, and the fee is shown before you book. Some services, such as doctor's notes, have their own fee.

Choose from the current TelePlus Care appointment times shown in the booking form — no roster, referral, or wait-list is required. Same-day options may be available, but availability changes with clinician capacity and demand; the earliest selectable time is at least two hours after booking. You connect with a Canadian licensed doctor by phone or secure video from home, and when appropriate a prescription is sent to your preferred Edmonton pharmacy.

Because care is virtual, TelePlus Care serves patients across Alberta, including Edmonton, Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes, and other communities — anywhere in the province with a phone or internet connection.

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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.

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