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Choose the service you need and complete a short intake. No referral is needed.
Need an STI test in Edmonton but can't get in to see a family doctor? TelePlus Care is based in Edmonton, and a Canadian licensed doctor can assess you by video or phone. Your visit is free with an active Alberta Health Card and $80 without one. If tests are needed, you'll get a requisition to use at a community lab collection site in the city.
Book Your Appointment NowFree with an active Alberta Health Card · $80 without · shown before payment

Edmontonians can book a confidential STI visit with TelePlus Care from 8 AM to 7 PM Mountain Time, any day of the week. The doctor reviews your symptoms and exposure, orders tests, follows up on results and prescribes treatment when appropriate. No referral is needed, and same-day visits may be available.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Book online and answer a few private intake questions, then speak with the doctor at the time you picked. The conversation covers your symptoms, when the exposure happened and what kind of contact it was, so the tests match your situation rather than a generic panel. Here's the usual path:

Class timetables and part-time jobs rarely line up with clinic hours, and some students would rather not run into a classmate in a campus waiting room. A virtual visit lets you talk to a doctor from your room between lectures or on a weekend. Many students living in Edmonton have a family doctor back home, or none at all. That doesn't matter here; you only need to be in Alberta during the call. Check that your Alberta Health Card is active before you book, since the visit is $80 without active coverage.

Community lab collection sites are spread across Edmonton, so pick one near home, work or campus. Bring your requisition, your Alberta Health Card and a photo ID. Many sites encourage appointments, and booking one can make the stop easier to fit around a shift, a class or child care. If you work nights or rotating shifts, mention it during your visit so you and the doctor can plan testing, and any repeat test, for days you're off.

Some symptoms need a hospital rather than a video call. Edmonton's 24-hour emergency departments include the Royal Alexandra Hospital, University of Alberta Hospital, Grey Nuns, Misericordia and the Northeast Community Health Centre. Go to one, or call 911, for severe pelvic, abdominal or testicular pain, a high fever with genital symptoms, or after a sexual assault. A possible HIV exposure is urgent as well, because PEP must be started within 72 hours. The Sexual Assault Centre of Edmonton runs a support and information line at 780-423-4121, open daily from 9 a.m. to 9 p.m. Unsure whether to go in? Call Health Link 811.

Some people want a physical exam, or would rather see a provider and give samples in one place. Edmonton has a public STI clinic at the Edmonton General Continuing Care Centre, 11111 Jasper Avenue, offering assessment, testing and treatment on weekdays by appointment or walk-in. Public STI clinics in Alberta are free and confidential, and you don't need a referral. A TelePlus Care visit may suit you better if you need a weekend time, an appointment later in the day, or a conversation from home.

After the lab processes your samples, the doctor reviews the results and follows up. A negative result isn't always the end of it; if you tested soon after an exposure, you may be asked to repeat it. For a positive result, the doctor explains the infection and prescribes treatment when appropriate, sending it to whichever Edmonton pharmacy you choose, whether that's off Whyte Avenue, in Mill Woods or near your office. Partners may need testing too, and the doctor will explain your options, including public health nurses contacting partners without using your name.

Your visit, requisition and results are confidential. Take the call somewhere you won't be overheard, like a parked car or a room with the door closed, and use headphones if you share a home. Chlamydia, gonorrhea, syphilis and HIV are reportable to public health in Alberta, which is how partner follow-up happens, and that information is handled confidentially. If you want a regular Edmonton doctor for ongoing sexual health care, Alberta Find a Provider lists clinics accepting patients, and Primary Care Networks such as Edmonton North, O-day'min, Southside and West can point you to local practices.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Edmonton and other Alberta communities including Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
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