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TelePlus Care
Confidential Online STI/STD Testing in St. Albert
Worried about an STI in St. Albert? A Canadian licensed doctor can talk with you by secure video or phone, order the right tests on a lab requisition and go over your results with you. The visit is free with an active Alberta Health Card and $80 without one, and no referral is needed.
Book Your Appointment NowFree with an active Alberta Health Card · $80 without · shown before payment
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Quick Answer
TelePlus Care offers confidential STI visits to people in St. Albert, Morinville, Legal and Bon Accord every day from 8 AM to 7 PM Mountain Time. The doctor reviews symptoms and exposure timing, orders urine, swab or blood tests when needed, and treats or explains next steps. Samples are given at a community lab collection site.
- STI visits are free with an active Alberta Health Card; without one, the fee is $80.
- Sturgeon Community Hospital, 201 Boudreau Road, runs St. Albert's 24-hour emergency department.
- MyHealth Alberta lists chlamydia, gonorrhea, syphilis and HIV among Alberta's reportable infections.
- St. Albert Transit's commuter routes reach the University of Alberta, MacEwan and NAIT, and the call can happen from home or campus.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
A free, confidential STI visit for St. Albert
An STI visit with TelePlus Care is free if your Alberta Health Card is active. Without an active card, the price is $80, and it's shown before you book. You'll speak privately with a Canadian licensed doctor by video or phone, from home, a parked car or any quiet spot in Alberta. Nobody needs a referral, and it doesn't matter whether you have symptoms or simply want peace of mind after a new partner. The doctor's job is to work out which tests make sense for you, not to judge how you got here.
Reasons people in St. Albert book a test
Many sexually transmitted infections cause no symptoms at all, so waiting until something feels wrong isn't a reliable plan. Testing is also a sensible step before you and a new partner stop using condoms. The doctor may ask about past infections and treatment, too, to get the full picture. Book a visit if any of these sound familiar, or if you honestly can't remember when you were last tested.
- A new partner, or more than one partner
- A condom broke or wasn't used
- A partner told you they've tested positive
- Discharge, burning when you pee, sores, bumps or itching
- Pelvic pain or bleeding between periods
From video call to lab results
Testing happens in two parts, because samples can't be collected over video. The conversation comes first, so the doctor can match the tests to your situation instead of ordering everything at once. Check the collection site's hours before you go, and bring your requisition along with your Alberta Health Card if you have one. If you had symptoms, let the doctor know whether they've changed by the time your results are in.
- The doctor asks about symptoms, partners and when any exposure happened
- You receive a lab requisition for suitable tests, such as urine, swab or blood tests
- You give samples at a community lab collection site
- The doctor reviews your results and explains what they mean
- Treatment is prescribed when appropriate, or next steps are arranged
Testing too soon can miss an infection
Right after an exposure, some infections don't show up on tests yet. Each one has its own timing, so the doctor asks exactly when the contact happened and advises when testing will be most accurate. Sometimes that means testing now and repeating a test later. If you have symptoms, don't hold off on booking, because symptoms change the plan. And if a recent exposure could involve HIV, go to an emergency department right away: preventive treatment is time-sensitive and can't be started through a virtual visit.
Commuting to U of A, MacEwan or NAIT?
If you live in St. Albert and study in Edmonton, squeezing a clinic visit between classes and a bus ride isn't easy. St. Albert Transit's commuter routes run to the University of Alberta, MacEwan and NAIT, and a TelePlus Care call can happen before you leave home or from a private spot on campus. Wear headphones so the conversation stays between you and the doctor. Afterwards, choose a collection site that suits your week, whether it's in St. Albert or closer to school. Students with an active Alberta Health Card pay nothing for the visit; with only an out-of-province card, it's $80.
Positive results, treatment and partners
If a test comes back positive, the doctor explains what it means and prescribes treatment when that's appropriate, sending it to the pharmacy you choose. You'll also talk about retesting and about letting recent partners know so they can get tested. In Alberta, chlamydia, gonorrhea, syphilis and HIV are among the reportable infections. According to MyHealth Alberta, positive results for reportable infections are shared with the provincial STI services program, nurses may contact you about treatment and follow-up, and partners are contacted confidentially, without your name or personal details being given to them.
Sturgeon Community Hospital and urgent symptoms
Some situations need in-person care the same day, not an online appointment. Sturgeon Community Hospital, at 201 Boudreau Road, has St. Albert's 24-hour emergency department. Call 911 if symptoms are severe or you don't feel safe. If you've been sexually assaulted, you deserve care and support as soon as you're ready to ask for it. For help deciding whether something can wait, Health Link 811 has nurses available around the clock at no cost.
- Severe pelvic, abdominal or testicular pain
- Fever along with genital pain or sores
- A recent possible HIV exposure
- Sexual assault, where emergency staff can connect you with support services
Confidential Online STI/STD Testing in St. Albert — Fast, Convenient Virtual Care
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Other Alberta Locations
We also provide this service in these Alberta communities:
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Related TelePlus Services in St. Albert
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Alberta
Virtual care in Alberta: coverage & licensing
TelePlus Care connects patients in St. Albert and other Alberta communities including Stony Plain, Sylvan Lake, Tulliby Lake, and Two Hills with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Alberta
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Public insurer: AHCIP
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.
Free health advice
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in St. Albert
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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