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Choose the service you need and complete a short intake. No referral is needed.
Worried about a symptom, a new partner or a condom that broke? Talk it through with a Canadian licensed doctor by secure video or phone. The STI visit is free with an active Alberta Health Card and $80 without one, and you can take the call from a city condo, a farmhouse or a work camp, as long as you're in Alberta.
Book Your Appointment NowFree with an active Alberta Health Card · $80 without · shown before payment

TelePlus Care offers confidential STI visits anywhere in Alberta, daily from 8 AM to 7 PM Mountain Time. A Canadian licensed doctor reviews your symptoms and exposure, orders tests by lab requisition when needed, reviews the results, and prescribes treatment or explains the next step. No referral is needed.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
You don't have to wait for symptoms. Many sexually transmitted infections cause none, so a visit is reasonable whenever you think you might have been exposed. It also makes sense if something feels off and you'd rather talk privately than sit in a waiting room. Book if any of these sound familiar:

Expect a frank conversation without judgment. The doctor asks about your symptoms and when they started, the date of the possible exposure, the kind of sex involved, condom use, and any past infections or treatment. Those answers decide which tests are useful and which body sites need samples. Timing matters as well: testing too soon after an exposure can miss an infection, so the doctor will tell you when to go to the lab and whether a repeat test is wise. Ask anything you've felt awkward raising elsewhere. If a hands-on exam is needed, the doctor will say so and explain where to go.

When tests are needed, you receive a lab requisition and give urine, a swab or blood at a community lab collection site, depending on what was ordered. For people in small towns, on acreages or working away from home, that's one stop at a collection site you can reach rather than a long drive to a city clinic. A phone visit works well where video keeps freezing. At the collection site, you'll need the requisition, your Alberta Health Card and a photo ID, and it's worth checking whether that site prefers appointments.

Some situations can't wait for a virtual appointment. Call 911 or go to the nearest emergency department for severe pelvic, abdominal or testicular pain, a fever along with genital symptoms, or feeling very unwell. A possible HIV exposure is also urgent: preventive medicine called PEP must be started within 72 hours. After a sexual assault, an emergency department can give urgent care, and Alberta's One Line for Sexual Violence (1-866-403-8000, call or text, 9 a.m. to 9 p.m. daily) offers support and information. If you can't tell how urgent something is, Health Link 811 connects you with a nurse at any hour, free.

Once your results are in, the doctor reviews them and follows up with you. A negative result early after an exposure may still need a repeat test later, and you'll be told if that applies. For a positive result, the doctor explains what it means and prescribes treatment when appropriate, sent to the pharmacy you pick. Some infections need in-person treatment or longer-term care, and you'll get clear directions if yours does. The doctor will also tell you when it's safe to have sex again and whether to retest down the road.

Your conversation with the doctor and your test results are confidential. There's one process worth knowing about ahead of time. When someone tests positive for a reportable infection, such as chlamydia, gonorrhea, syphilis or HIV, the details go to the provincial STI services program. Nurses may then reach out to people you've had sex with, advising them to get checked, and they don't reveal who you are. Some people prefer to tell partners themselves, and the doctor can help you plan that conversation.

If your Alberta Health Card is active, your STI visit is free. If the card isn't active, or you aren't covered by the Alberta plan, the fee is $80. Medication you fill at a pharmacy isn't part of the visit, and a lab may charge for tests that aren't insured, so ask if you're unsure. Erectile dysfunction and other men's sexual health concerns are handled through a separate paid program, not this visit.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients across Alberta, in communities including Airdrie, Beaumont, Beaverlodge, and Brooks with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
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