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TelePlus Care

Online Doctor & Virtual Walk-In Clinic in Edmonton

Book an online doctor appointment from anywhere in Edmonton by secure video or phone. The general visit is free with an active Alberta Health Card and $80 without one. For non-emergency concerns, check today's availability without a waiting room or drive across the city; same-day times may be available and the earliest selectable time is at least two hours after booking. Your doctor confirms whether virtual care suits your concern.

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Quick Answer

An online doctor appointment in Edmonton lets you discuss many non-emergency concerns by secure video or phone. When virtual care is appropriate, a Canadian-licensed doctor explains treatment, prescriptions, documentation, referrals, or lab next steps. General visits are free with an active Alberta Health Card ($80 without). TelePlus Care serves Edmonton, Sherwood Park, St. Albert, Leduc, and nearby communities; current availability is shown in the booking calendar, including same-day options when offered.

  • General virtual visits are free with an active Alberta Health Card; $80 without one
  • Check the calendar for same-day or next available appointments; the earliest selectable time is at least two hours after booking
  • Choose a secure phone or video visit for a non-emergency concern
  • No referral or family doctor is required to request an appointment
  • When clinically appropriate, prescriptions, notes, referrals, or lab next steps are explained after assessment
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

Book a Same-Day Online Doctor Appointment in Edmonton

Check today's availability for a virtual walk-in visit from home, work, or campus. Connect with a Canadian-licensed doctor by secure video or phone for a non-emergency concern; general visits are free with an active Alberta Health Card. If an in-person examination, urgent care, or emergency care is safer, the doctor will explain that clearly.

What can be discussed in a virtual visit?

For many non-emergency concerns, your doctor can review your symptoms and history, then explain the right next step.

  • Cold, flu, sore throat, sinus symptoms, urinary concerns, rashes, and other issues that may be suitable for a remote assessment
  • Questions about an existing prescription, medical documentation, referrals, or laboratory testing when the relevant service pathway is appropriate
  • A follow-up discussion about a recent diagnosis, treatment response, or non-emergency symptom change
  • Mental-health, sexual-health, or chronic-condition concerns when the doctor confirms virtual care is a safe fit
More concerns we can discuss
  • Clear direction to urgent care, an emergency department, or a local clinician when video or phone is not enough
Doctor preparing for a secure virtual consultation in Edmonton

Before your appointment

Prepare for your virtual doctor appointment

Having a few details ready helps you make the most of your time with the doctor. Your doctor will always tell you if an in-person assessment is the safer next step.

  • Your symptoms, relevant health history, and questions
  • A current list of medications and allergies
  • Your preferred Edmonton pharmacy, if relevant
  • A private space, a device, and a reliable connection

How your appointment works

Three clear steps from booking to a care plan.

  1. 1

    Check availability

    Choose a suitable appointment time online or call 587-442-4898. No referral is needed.

  2. 2

    Speak with a doctor

    Meet a Canadian licensed doctor by secure video or phone and discuss your concern.

  3. 3

    Understand the next step

    When appropriate, the doctor can arrange a prescription, note, referral, or lab requisition.

Doctor reviewing a patient intake before a virtual appointment

Clinical care, not a generic form

A clear assessment before the next step

TelePlus Care is designed to make access easier without skipping clinical judgment. Your doctor reviews your concern, discusses it with you, and explains whether virtual care is appropriate.

  • No referral is needed to check appointment availability.
  • Your doctor explains the treatment plan and any appropriate next steps.
  • If a hands-on exam is needed, you receive clear direction for in-person care.

Care that fits Edmonton life

Direct access, careful clinical assessment, and a clear path forward.

  • Check same-day availability during posted hours.
  • Connect from Edmonton, Sherwood Park, St. Albert, Leduc, or another Alberta community.
  • Keep your consultation private with secure video or phone care.
  • Receive clear direction when virtual care is not the right fit.

Care from where you are

Practical access for everyday Edmonton life

Whether you are at home, supporting a family member, or managing a busy day, you can check availability and connect by secure video or phone for eligible non-emergency concerns.

Check appointment availability
Family preparing for a private virtual doctor appointment from home in Alberta

When virtual care is not the right fit

Virtual care is not for emergencies or concerns that need a hands-on examination. For chest pain, trouble breathing, stroke symptoms, severe bleeding, or another emergency, call 911. For non-emergency Alberta health advice, call Health Link at 811.

Ready to check today’s availability?

Book a secure virtual appointment for a non-emergency concern.

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Local virtual care

Other Alberta Locations

We also provide this service in these Alberta communities:

Online Doctor & Virtual Walk-In Clinic in Calgary
View All Service Areas

TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.

Alberta

Virtual care in Alberta: coverage & licensing

TelePlus Care connects patients in Edmonton and other Alberta communities including Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes with Canadian licensed doctors by phone or secure video — often the same day.

Licensed in Alberta

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.

Public insurer: AHCIP

Health care in Alberta is administered through Alberta Health Care Insurance Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to AHCIP, and no referral, roster, or wait-list is required.

Free health advice

For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

What to expect from a TelePlus Care virtual visit in Edmonton

Book online

Choose the service you need and complete a short intake. No referral is needed.

Meet a doctor

Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.

Leave with a plan

When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.

Know when to go in person

Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.

Want to hear from patients? Read TelePlus Care reviews on Google

Online Doctor & Virtual Walk-In Clinic in Edmonton: Frequently Asked Questions

TelePlus Care provides virtual walk-in appointments for Edmonton and Alberta patients. Licensed doctors assess non-emergency concerns by secure video or phone and explain when an in-person visit is the safer option.

A licensed doctor may prescribe medication when it is clinically appropriate and virtual care is suitable for the concern. If a prescription is issued, it can be sent to your preferred Edmonton pharmacy.

Choose an appointment and describe your main non-emergency concern. A Canadian-licensed doctor assesses you by secure video or phone and explains whether virtual care is appropriate. If you need hands-on care, imaging, or urgent assessment, the doctor tells you where to go next.

Check the booking page for today’s availability. Same-day appointments may be available during posted hours, subject to appointment capacity and whether virtual care is appropriate for your concern.

Choose an open time on TelePlus Care's booking page, select a secure phone or video visit, and tell us the main non-emergency concern you want assessed. No referral or family doctor is required. The booking page shows the applicable cost before you confirm, and an active Alberta Health Card makes a general visit free.

For a smoother appointment, have your symptoms, medication list, questions, and preferred pharmacy ready. Use a private space with a phone, tablet, or computer and a reliable connection. Your doctor will let you know if an in-person assessment is the safer next step.

No referral is needed. Book online or call 587-442-4898 to check current appointment availability.

A doctor may provide a sick note or medical certificate after an assessment when it is clinically appropriate. Check appointment availability online; documentation timing depends on the visit and the doctor’s assessment.

Absolutely. All consultations with TelePlus Care are fully confidential and conducted on a fully secure, private platform.

Yes, with an active Alberta Health Card a general virtual visit costs nothing. Without an active card the visit is $80, and the fee is shown before you book. Some services, such as doctor's notes, have their own fee.

Here, yes. Telemedicine, online doctor and virtual walk-in clinic all describe a visit with a Canadian licensed doctor by secure video or phone, booked online without a referral.

Call 911 for chest pain, trouble breathing, stroke signs, severe bleeding or any other emergency. For free nurse advice at any hour, call Health Link 811.

TelePlus Care is a private virtual clinic, so visits are not billed to Alberta Health Care Insurance Plan (AHCIP) — you pay a flat visit fee and there is no wait-list or referral needed. Our doctors are licensed by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta. For publicly insured, non-urgent advice you can also call Health Link (811).

Choose from the current TelePlus Care appointment times shown in the booking form — no roster, referral, or wait-list is required. Same-day options may be available, but availability changes with clinician capacity and demand; the earliest selectable time is at least two hours after booking. You connect with a Canadian licensed doctor by phone or secure video from home, and when appropriate a prescription is sent to your preferred Edmonton pharmacy.

Because care is virtual, TelePlus Care serves patients across Alberta, including Edmonton, Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes, and other communities — anywhere in the province with a phone or internet connection.

Get Started Today

Ready to Book Online Doctor & Virtual Walk-In Clinic in Edmonton?

Connect with a licensed healthcare provider from the comfort of your home. No referral needed.

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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.

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