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Confidential Online STI & STD Testing in Calgary

STI testing in Calgary can start with a private phone or video visit instead of a clinic waiting room. A Canadian licensed doctor reviews your symptoms and possible exposure, gives you a lab requisition, and goes over your results. The visit is free with an active Alberta Health Card, or $80 without one.

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Free with an active Alberta Health Card · $80 without · shown before payment

Calgary patient having a private online STI testing consultation
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Quick Answer

TelePlus Care offers confidential STI and STD testing visits for people in Calgary, every day from 8 AM to 7 PM Mountain Time. The doctor asks about symptoms and timing, orders urine, swab or blood tests by requisition, and treats or explains next steps once results are in. No referral is needed.

  • STI testing visits are free with an active Alberta Health Card and cost $80 without one.
  • Sheldon M. Chumir Health Centre, at 1213 4 Street SW, runs 24-hour urgent care in Calgary.
  • Samples are given at a community lab collection site after the doctor sends a requisition.
  • After a possible HIV exposure, PEP must be started within 72 hours, so that needs in-person care.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

Testing without the waiting room

Maybe a condom broke, a partner just told you they tested positive, or you're starting something new and want a clean slate. Whatever the reason, you can book from anywhere in Calgary and speak privately with a Canadian licensed doctor. No referral or family doctor is needed. The doctor asks what's going on, when the possible exposure happened and what testing you've had before, then decides which tests make sense. Same-day visits may be available, depending on the schedule.

  • Burning when you pee, new discharge, or genital sores or bumps
  • A partner who has tested positive for an STI
  • Sex without a condom, or a condom that broke or slipped
  • No symptoms, but you'd like a routine check
Calgary resident booking a private online STI testing visit

Which tests the doctor may order

There isn't one test that checks for every infection, so the requisition is built around your history. Depending on what you describe, the doctor may order a urine test, a swab, blood work, or a combination. Chlamydia and gonorrhea are often checked with urine or swab samples, while syphilis and HIV are checked with blood tests. Timing matters too. A test taken too soon after an exposure can miss an infection, so the doctor will tell you whether to test now, wait, or test again later.

Doctor explaining urine, swab and blood STI tests by video

Confidential testing for Calgary students

Student life at the University of Calgary, Mount Royal University, SAIT or Bow Valley College doesn't leave many private hours. You can take the call from your room, your car or a booked study space, as long as nobody can overhear. Once you have your requisition, go to whichever community lab collection site is easiest to reach from campus or home. If your health coverage comes from another province or country and you don't have an active Alberta Health Card, the visit is $80.

Calgary student taking a confidential STI testing call

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Urgent care, emergency departments and 911 in Calgary

Some situations shouldn't wait for a virtual appointment. After a possible HIV exposure, PEP medication must be started within 72 hours, so go to an emergency department right away. Calgary's adult emergency departments are at Foothills (NW), Peter Lougheed (NE), Rockyview (SW) and South Health Campus (SE), and Alberta Children's Hospital sees children. Call 911 for severe or life-threatening symptoms. For urgent problems that aren't emergencies, Sheldon M. Chumir Health Centre is open 24 hours, and South Calgary Health Centre runs 8 a.m. to 8 p.m. daily.

  • Severe pelvic or lower belly pain, or painful, swollen testicles
  • Fever along with genital or pelvic symptoms
  • Any symptoms or concerns after a sexual assault
Calgary urgent care and emergency options for serious STI symptoms

From requisition to results

After the call, you'll have a lab requisition listing the tests the doctor ordered. Bring it and your Alberta Health Card to a community lab collection site near home, work or school, and check that site's hours and booking rules before you go. Results go to the doctor who ordered them, who reviews them and talks you through what they mean.

  • Negative: advice on whether a repeat test later makes sense
  • Positive: treatment when appropriate, or clear next steps
  • Either way: practical ways to protect yourself and your partners
Calgary patient taking an STI lab requisition to a collection site

Partners, public health and privacy

Your conversation with the doctor and your test results are confidential. If a test comes back positive, the doctor will talk about telling recent partners so they can be tested and treated too. Some infections, including chlamydia, gonorrhea, syphilis and HIV, are reportable in Alberta. For those, the result is shared with the provincial STI services program, and nurses may contact you about treatment and follow-up. Nurses can also reach your partners without giving them your name or personal details.

Confidential STI results and partner notification for Calgary patients

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See current appointment times in the booking calendar; same-day options may be available, and the earliest selectable time is at least two hours after booking.

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What it costs, and care beyond one visit

With an active Alberta Health Card, the STI testing visit is free. Without one, it's $80. If treatment is prescribed, what you pay at the pharmacy depends on your drug coverage. For regular sexual health check-ins, a family doctor who knows your history is a good fit. Calgary's primary care networks include Calgary Foothills, Calgary West Central, Mosaic and South Calgary, and Alberta Find a Provider shows which clinics and doctors are taking new patients. Health Link 811 is free, day or night, if you want a nurse's advice first.

Cost of STI testing and finding ongoing care in Calgary

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TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.

Alberta

Virtual care in Alberta: coverage & licensing

TelePlus Care connects patients in Calgary and other Alberta communities including Camrose, Canmore, Chestermere, and Cochrane with Canadian licensed doctors by phone or secure video — often the same day.

Licensed in Alberta

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.

Public insurer: AHCIP

Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.

Free health advice

For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

What to expect from a TelePlus Care virtual visit in Calgary

Book online

Choose the service you need and complete a short intake. No referral is needed.

Meet a doctor

Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.

Leave with a plan

When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.

Know when to go in person

Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.

Want to hear from patients? Read TelePlus Care reviews on Google

Confidential Online STI & STD Testing in Calgary: Frequently Asked Questions

Book a TelePlus Care appointment, answer the confidential intake questions, and join a secure video or phone visit while you are physically in Alberta. The visit is free with an active Alberta Health Card or $80 without one. After assessing your symptoms and exposure timing, the doctor provides the right lab requisition and follow-up plan; possible HIV exposure within 72 hours requires urgent in-person care.

Yes, the visit is free when your Alberta Health Card is active. If your card isn't active, the visit costs $80. Medication, if you need any, is filled at a pharmacy, and what you pay there depends on your drug coverage.

Yes. What you tell the doctor and your results stay confidential. Take the call somewhere private, and use headphones if you're in a shared space like a residence or an office.

At a community lab collection site. Bring the requisition from your visit and your health card, and check the site's hours and booking rules before you head over.

It depends on the infection and when the exposure happened. Testing too early can miss an infection, so the doctor will tell you when to test and whether to repeat it later.

You give your samples at a lab using the requisition. When results are ready, the doctor reviews them with you. If something is positive, the doctor can treat it when appropriate or explain what needs to happen next, including testing for partners.

Go to an emergency department right away after a possible HIV exposure, because PEP must be started within 72 hours. Severe pelvic pain, a fever, or symptoms after a sexual assault also need in-person care. Call 911 in an emergency.

Yes, as long as you're in Alberta at the time of the call. If you don't have an active Alberta Health Card, for example because your coverage is from another province, the visit is $80.

Sheldon M. Chumir Health Centre at 1213 4 Street SW has 24-hour urgent care. South Calgary Health Centre, at 31 Sunpark Plaza SE, is open 8 a.m. to 8 p.m. daily. For life-threatening symptoms, call 911.

Yes. Call 911 if you're in immediate danger, and get in-person medical care. Alberta's One Line for Sexual Violence, 1-866-403-8000, offers talk and text support and can help you find sexual assault services. Health Link 811 is also there anytime for nurse advice.

Yes. Online doctor visits are free with an active Alberta Health Card. Without an active card, the visit is $80, and the fee is shown before you book. Some services, such as doctor's notes, have their own fee.

Choose from the current TelePlus Care appointment times shown in the booking form — no roster, referral, or wait-list is required. Same-day options may be available, but availability changes with clinician capacity and demand; the earliest selectable time is at least two hours after booking. You connect with a Canadian licensed doctor by phone or secure video from home, and when appropriate a prescription is sent to your preferred Calgary pharmacy.

Because care is virtual, TelePlus Care serves patients across Alberta, including Calgary, Camrose, Canmore, Chestermere, and Cochrane, and other communities — anywhere in the province with a phone or internet connection.

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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.

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