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Choose the service you need and complete a short intake. No referral is needed.
Skip the waiting room: TelePlus Care's virtual walk-in clinic connects you with a Canadian licensed doctor by secure video or phone for everyday, non-emergency concerns, with no referral required. A general visit is free with an active Alberta Health Card and $80 without one. Book any day between 8 AM and 7 PM Mountain Time; same-day times may be open and the earliest selectable time is at least two hours after booking.
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Whether you search for an online doctor, telehealth or a virtual walk-in clinic in Calgary, you're after the same thing: a real appointment with a doctor without leaving home. TelePlus Care, a Canadian virtual clinic based in Edmonton, offers that to anyone physically in Alberta. The general visit costs nothing when your Alberta Health Card is active, and $80 when it isn't.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Most people picture a walk-in clinic as a strip-mall waiting room and a numbered ticket. A virtual walk-in clinic keeps the useful part, seeing a doctor without a referral or an existing patient file, and leaves the waiting room out. With TelePlus Care you pick a time, then a Canadian licensed doctor phones you or joins a secure video call wherever you are in the city, whether that's a Beltline condo or a house in Cranston. If your Alberta Health Card is active, that general visit costs you nothing. If it isn't, the fee is $80, shown before you confirm. It's designed for ordinary sick-day problems, not emergencies.

For patients, very little. Online doctor and virtual walk-in clinic describe the experience of seeing a doctor without travelling. Telehealth and telemedicine are the broader names for delivering health care at a distance, by phone or video. Whichever phrase you typed into a search bar in Calgary, the appointment on this page is the same: a general visit with a Canadian licensed doctor for a non-emergency concern. Where services really differ is scope and price, so it pays to check what's included. At TelePlus Care the general visit is free with an active card, while doctor's notes, refills and specialty programs each have their own booking page and fee.

Think of the problems you'd bring to a walk-in clinic that can be explained in a conversation. The doctor asks about your symptoms and history, then explains what's likely going on and what to do about it. When it's appropriate, that can include a prescription sent to the Calgary pharmacy you choose, a lab requisition, or a referral. If the problem genuinely needs someone to examine you in person, the doctor will tell you so and suggest where to go.

When your Alberta Health Card is active, the general visit is covered and there's nothing to pay. Without an active card, for instance if you're in Calgary from another province, the same visit is $80. A few services sit outside the general visit and are booked on their own pages. Specialty programs for weight loss, TRT or HRT, men's sexual health, hair loss and counselling are separate paid services too, so they're never folded into a free visit. Birth control, STI and skin and acne visits are different: they're free with an active card. If you're unsure which booking fits, choose the general visit and the doctor will explain your options.

A video call can't manage an emergency. For chest pain, trouble breathing, stroke signs such as a drooping face or slurred speech, heavy bleeding or a serious injury, call 911. Hospital emergency departments serve each corner of the city: Foothills Medical Centre in the northwest, Peter Lougheed Centre in the northeast, Rockyview General Hospital in the southwest and South Health Campus in the southeast, with Alberta Children's Hospital for kids. If something needs hands-on care but isn't life-threatening, urgent care at Sheldon M. Chumir Health Centre, 1213 4 Street SW, never closes, and South Calgary Health Centre at 31 Sunpark Plaza SE is open 8 a.m. to 8 p.m. daily. Not sure how serious it is? Health Link 811 puts you through to a nurse for free, day or night.

Life in a big city doesn't always line up with clinic hours. Students at the University of Calgary, Mount Royal University, SAIT and Bow Valley College can take a call between classes instead of crossing town. Downtown office workers can book a lunchtime slot and join from a quiet meeting room. Someone coming off a night shift can talk to a doctor in the morning before going to sleep, and a parent can deal with their own sore throat without loading everyone into the car. Because appointments run every day from 8 AM to 7 PM Mountain Time, Saturdays and Sundays work too. Pick a pharmacy on a route you already travel.

A virtual walk-in visit handles today's problem, but long-term conditions are best followed by a family doctor who knows your history. Calgary is split among several Primary Care Networks; the ones you'll most likely come across are Mosaic in the northeast and southeast, South Calgary, Calgary West Central for downtown and the southwest, and Calgary Foothills in the northwest. To see which family doctors and nurse practitioners are accepting new patients, search Alberta Find a Provider at albertafindaprovider.ca, a Primary Care Alberta tool. Openings change, so look more than once. Until you're attached to a practice, TelePlus Care is there for non-emergency concerns that come up.

Pick a time on the booking page and give a short reason for your visit. At the appointment, the doctor calls you or starts a secure video session, asks questions, and goes over a plan before you hang up. Prescriptions are sent electronically to your pharmacy, and requisitions or referrals are arranged when they're needed. A little preparation makes the conversation more useful.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Calgary and other Alberta communities including Camrose, Canmore, Chestermere, and Cochrane with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to AHCIP, and no referral, roster, or wait-list is required.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Calgary — head office in Edmonton, Alberta