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TelePlus Care
Online Dermatologist in Edmonton
Hoping to see a dermatologist online in Edmonton? Here's the straight answer: a TelePlus Care skin visit is with a Canadian licensed doctor, not a dermatologist. That doctor can assess and treat many common skin problems over video, and can refer you to a dermatologist when you need specialist care. The visit is free with an active Alberta Health Card, or $80 if your card isn't active.
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Quick Answer
In Alberta, a dermatologist appointment normally starts with a referral. TelePlus Care gives Edmonton residents a skin visit with a Canadian licensed doctor by video or phone, daily from 8 AM to 7 PM Mountain Time, with no referral needed to book. The doctor treats common conditions when appropriate and refers to a dermatologist when a specialist is needed.
- Skin visits are free with an active Alberta Health Card and cost $80 without an active card.
- TelePlus Care doctors are Canadian licensed doctors, not dermatologists, and can refer you to one when needed.
- MyHealth Alberta lists the adult Dermatology Clinic at the Kaye Edmonton Clinic, 11400 University Avenue NW, as requiring a professional referral.
- Specialist wait times are set by dermatology offices and clinics, not by TelePlus Care.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Can you see a dermatologist online in Edmonton?
MyHealth Alberta describes dermatologists as medical doctors who specialize in the skin, hair and nails; they can prescribe medicine and perform skin surgery. TelePlus Care doesn't offer dermatologist appointments. What it does offer is a video or phone visit with a Canadian licensed doctor who can manage many common skin concerns and recognize when a specialist is the better choice. For plenty of everyday problems, that visit may be all you need. For others, it's the step that gets a referral written, with a clear description of what's going on, so the dermatologist has useful information from the start.
Do you need a referral to see a dermatologist in Alberta?
Usually, yes. Dermatologists in Alberta normally see patients who have a referral. In Edmonton, for example, MyHealth Alberta's listing for the adult Dermatology Clinic at the Kaye Edmonton Clinic on University Avenue says a professional referral is required. If you don't have a family doctor, a TelePlus Care doctor can assess your skin and send a referral when it's medically appropriate. The doctor can't choose which dermatologist accepts you or how quickly you're booked; those decisions, and the wait, rest with the specialist's office. If your skin changes while you wait, book a follow-up or contact the office that received the referral.
Skin problems the doctor can often manage
Many skin concerns don't need a specialist at the start. The doctor will look at the area on video, ask about your history and may recommend skin care, prescribe a topical or oral treatment when it's appropriate, or order blood work first. Common reasons people in Edmonton book include:
- Acne on the face, chest or back
- Rosacea redness, flushing and bumps
- Eczema flares and itchy, dry patches
- Mild to moderate psoriasis plaques
- Rashes, including reactions to a new product
When a dermatologist referral makes sense
The doctor will raise a referral if your skin needs tests, procedures or medicines that are usually handled by a specialist. Some treatments for moderate to severe skin disease, such as light therapy, certain oral medicines and biologic injections, involve specialist care and regular monitoring. Typical reasons include:
- A mole or spot that is new, growing or changing
- Severe or widespread psoriasis or eczema
- Deep, scarring acne that may need isotretinoin
- A condition that hasn't improved with standard treatment
- A rash that can't be identified confidently by video
Using the wait for a specialist well
A referral wait doesn't have to mean doing nothing. In the meantime, the doctor can help you manage itch, redness or breakouts with a plan that fits your situation, and you can book a follow-up if something stops working. Keep a simple photo diary, taken in the same light every week or two, so changes are easy to compare. Write down new medicines, products or possible triggers. If a spot grows or looks different from before, tell a doctor sooner rather than later. For questions after hours, Health Link 811 offers free nurse advice around the clock.
Photo and camera tips for a skin video visit
A few minutes of preparation makes the call more useful. Take photos before the appointment in natural daylight, without makeup, filters or fresh cream on the area. Capture one shot up close and one from farther back so the doctor sees both detail and pattern, and hold the phone parallel to the skin instead of at an angle. For hard-to-reach places, ask someone you trust to help. During the call, sit facing a window, wipe the camera lens and be ready to move the phone slowly so the doctor can see the area live.
Urgent skin symptoms: Edmonton emergency options
Some skin problems need care today, in person. Call 911 for facial or throat swelling with difficulty breathing. Head to an emergency department for a painful rash spreading quickly with a fever, or skin that is rapidly swelling. Edmonton's 24-hour emergency departments include the Royal Alexandra Hospital, University of Alberta Hospital, Grey Nuns, Misericordia and the Northeast Community Health Centre, and the Stollery Children's Hospital emergency department sees children. East Edmonton Health Centre has urgent care, but hours vary, so call ahead.
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Other Alberta Locations
We also provide this service in these Alberta communities:
Related TelePlus Services in Edmonton
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Alberta
Virtual care in Alberta: coverage & licensing
TelePlus Care connects patients in Edmonton and other Alberta communities including Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Alberta
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Public insurer: AHCIP
Health care in Alberta is administered through Alberta Health Care Insurance Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to AHCIP, and no referral, roster, or wait-list is required.
Free health advice
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Edmonton
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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