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Choose the service you need and complete a short intake. No referral is needed.
Book a free virtual appointment with a Canadian licensed doctor from anywhere in Camrose, a Camrose County hamlet or your room at Augustana. The general visit is free with an active Alberta Health Card and $80 without one. You don't need a referral.
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TelePlus Care offers general online doctor visits across Camrose and Camrose County every day from 8 AM to 7 PM Mountain Time. A Canadian licensed doctor can assess everyday illnesses by video or phone, e-prescribe to the pharmacy you pick and arrange lab work or referrals when needed. Emergencies belong at St. Mary's Hospital or with 911.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Camrose is a regional centre, and the City describes St. Mary's Hospital as serving a diverse and growing rural community. If home is Ferintosh, Kingman or Round Hill, getting seen for an ordinary illness can mean fitting a drive into Camrose around work, chores and school pickups. A TelePlus Care appointment moves that first conversation to your kitchen table. A Canadian licensed doctor phones or joins by video, listens to what's going on and decides whether it can be managed remotely. If it can't, you'll know exactly where to go before you leave the yard.

The general visit is meant for common problems that don't need hands-on examination. When treatment is the right call, the doctor can e-prescribe to a pharmacy in Camrose or wherever you usually shop, write a lab requisition, or set up a referral to a specialist. Prescriptions for controlled substances aren't part of the service, so opioids, benzodiazepines and ADHD stimulants won't be written.

Whether you pay anything depends on your Alberta Health Card. When it's active, the general visit costs nothing. When it isn't, including when your coverage still comes from another province, the visit is $80. A few services are booked and priced on their own. A doctor's note is $35 with an active card or $45 without, and a prescription refill visit is free with an active card or $50 without. Weight loss, TRT and HRT, men's sexual health, hair loss and counselling run as separate paid programs, so they aren't included in the free visit. Birth control, STI and acne or skin visits are the exception: they're also free with an active card.

The University of Alberta's Augustana Campus brings students to Camrose, and many of them live on campus. Coming down with something mid-semester doesn't have to mean hunting for a ride or losing a day of classes. Book from your room and have any prescription sent to a pharmacy close to campus. Students with an active Alberta Health Card pay nothing for the general visit; students still covered by another province pay $80. Heading home for a break? Hold off until you're back in Alberta, because the doctor can only see you while you're in the province. A note for a missed exam is booked through the separate doctor's note service.

Some symptoms shouldn't wait for any appointment, virtual or otherwise. Call 911, or go to the 24/7 emergency department at St. Mary's Hospital, 4607 53 Street, for chest pain or pressure, trouble breathing, sudden weakness or slurred speech, a severe allergic reaction, heavy bleeding or a serious injury. If you live out in the county and have symptoms like these, don't drive yourself; phone 911. For the in-between moments, Health Link 811 connects you with a nurse at any hour, free of charge, and can help you choose between waiting, booking a virtual visit and heading to emergency.
A virtual appointment deals with today's illness, while a family doctor follows your health over the years. The Camrose Primary Care Network has doctors in Camrose and in Bashaw, and because every doctor sets their own intake, it's worth calling more than one clinic. Alberta Find a Provider from Primary Care Alberta, at albertafindaprovider.ca, shows clinics, family doctors and nurse practitioners that are accepting patients. Public health services are separate again and are offered at the Camrose Community Health Centre Briarcrest. Until you're attached, keep a simple record of what you were treated for and any medicine you started, so a new doctor can catch up quickly.

You'll answer a few intake questions when you book, then the doctor connects at your chosen time. Appointments run from 8 AM to 7 PM Mountain Time, seven days a week, and same-day spots may be open. On a farm or acreage with patchy internet, a phone call can work when video won't. Gather these few things before the call starts so nothing slows you down:
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Alberta communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Camrose and other Alberta communities including Canmore, Chestermere, Cochrane, and Cold Lake with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Health care in Alberta is administered through Alberta Health Care Insurance Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to AHCIP, and no referral, roster, or wait-list is required.
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Camrose — head office in Edmonton, Alberta