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TelePlus Care
Return to Work Certificate in Edmonton
A return to work certificate, also called a fitness for work or medical clearance note, confirms you are well enough to go back to your job. From Edmonton, you can have the full assessment by secure video or phone with a Canadian licensed provider. The assessment visit is covered with an active Alberta Health Card, or $80 without one, and the $60 certificate fee is charged only if you are cleared.
Book Return to Work AssessmentVisit covered with an active Alberta Health Card, otherwise $80 · $60 certificate only if approved
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Quick Answer
In Edmonton, a TelePlus Care return to work certificate is issued only after a full assessment visit with a Canadian licensed provider. The assessment visit is covered with an active Alberta Health Card, or $80 without one. If the provider clears you to return, the certificate is $60. If not, there is no certificate fee.
- A full assessment visit with a provider is required first. We do not issue a return to work certificate without one.
- The assessment visit is billed like a regular appointment: covered for Alberta patients with an active Alberta Health Card, otherwise $80.
- The certificate fee is $60, charged only if the provider approves your return to work, through a secure payment link emailed after the visit.
- Visits are by secure video or phone, 8 AM to 7 PM daily, Mountain Time.
Medically reviewed by Dr. Maher Jerudi, MD
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Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Going back to work in Edmonton
Whether your workplace is downtown or out in the wider metro area, the request for clearance usually comes from a workplace policy, a collective agreement or a benefits plan. Jobs that involve driving or lifting are the most likely to ask before you return. Doing the assessment by video or phone means no trip across the city while you are still getting your strength back.
A return to work certificate is not the same as a regular doctor's note. A note explains why you were away. The certificate confirms you are fit to go back, gives your return date and, when needed, lists temporary limits on your duties, such as lighter work or shorter shifts.
- Before going back to work that involves driving or lifting
- When a benefits plan wants a signed form before you return
- When your employer asks for a return date with lighter duties at first
- Returning to a placement at U of A, MacEwan, NAIT or NorQuest after an illness
How the assessment works from Edmonton
The certificate is never issued on request alone. A provider first needs to understand what happened, how you are recovering and what your job involves.
- Step 1: Book a visit online and choose "Return to Work Certificate".
- Step 2: Meet the provider by secure video or phone. They review your illness or injury, your recovery and your job duties.
- Step 3: The provider decides whether you are fit to return, and whether any restrictions are needed.
- Step 4: If you are approved, we email you a secure link to pay the $60 certificate fee.
- Step 5: Once it is paid, your signed certificate is emailed to you.
What it costs in Edmonton
There are two separate charges, and you only pay the second one if you are cleared. The visit is billed like any regular TelePlus Care appointment.
- Assessment visit: covered for Alberta patients with an active Alberta Health Card. Without an active card, the visit is $80.
- Return to work certificate: $60, charged only if the provider approves your return to work.
- Not approved: no certificate fee. The provider explains why and what to do next.
If you are not cleared yet, or need to be seen in person near Edmonton
Sometimes it is too early to go back, or the provider needs more information first, such as a specialist report, test results or an in-person exam. In that case you are not charged the $60 certificate fee, and the provider explains the next step. That may be more time off, a follow-up visit, or seeing a doctor in person.
When the provider decides an exam or testing has to happen in person, they will direct you to it. Estimated emergency wait times for Edmonton-area hospitals are published online, Health Link 811 offers free nurse advice around the clock, and 911 is for anything life-threatening.
- Call 911 for chest pain, trouble breathing, signs of a stroke or heavy bleeding
- Online visits are not for emergencies or for injuries that need a hands-on exam
What to have ready for your visit
Having these ready helps the provider make a decision in one visit. Patients in Edmonton and the surrounding area, including Sherwood Park, St. Albert, Leduc, Spruce Grove, Fort Saskatchewan and Beaumont, book the same way.
- The reason you were off work and when it started
- Any hospital, specialist or test reports you have
- A short description of your job duties, especially physical or safety-sensitive tasks
- Your employer's form, if they gave you one
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Other Alberta Locations
We also provide this service in these Alberta communities:
Return to Work Certificate in Fort McMurrayReturn to Work Certificate in Grande PrairieReturn to Work Certificate in Hay LakesReturn to Work Certificate in LeducReturn to Work Certificate in LethbridgeReturn to Work Certificate in Medicine HatReturn to Work Certificate in OkotoksReturn to Work Certificate in Red DeerReturn to Work Certificate in Sherwood ParkReturn to Work Certificate in Spruce GroveReturn to Work Certificate in St. AlbertReturn to Work Certificate in Airdrie
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Alberta
Virtual care in Alberta: coverage & licensing
TelePlus Care offers patients in Edmonton and other Alberta communities, including Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes, a full return to work assessment by secure video or phone with a Canadian licensed provider. The $60 certificate fee applies only if the provider clears you to go back.
Licensed in Alberta
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Public insurer: AHCIP
Health care in Alberta is administered through Alberta Health Care Insurance Plan. The return to work assessment visit is covered with an active Alberta Health Card; without an active card the visit is $80. The $60 certificate fee is charged only if you are cleared.
Free health advice
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Edmonton
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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