TelePlus Care

Confidential Online STI/STD Testing in Surrey, BC

Surrey residents looking for discreet sexual health screening can meet with a licensed doctor over secure video. After reviewing your symptoms, exposure history, and risk factors, the doctor issues a laboratory requisition so you can provide samples at a LifeLabs collection site near Surrey Memorial Hospital, in Whalley near Surrey Central, or in Guildford, Newton, Fleetwood, and South Surrey.

Book Your Appointment Now

Confidential Online STI/STD Testing in Surrey, BC virtual care consultation

⏱️Private Virtual Visit

👨‍⚕️Licensed Canadian Doctors

🔒PIPEDA Secure & Private

✓Trusted by 500+ Patients

Quick Answer

Surrey patients can book a confidential video visit with a licensed doctor who reviews symptoms, exposure history, and risk factors, then issues a lab requisition for STI testing. You provide samples at a local LifeLabs site, results are reviewed, and treatment is arranged if needed. A licensed doctor reviews your intake before the visit and explains the safest next step.

Confidential STI/STD video consultation with a licensed doctor
Lab requisition arranged for testing at a LifeLabs collection site in Surrey
Common tests include chlamydia, gonorrhea, syphilis, and HIV; hepatitis or herpes where indicated
Your intake helps the clinician understand your symptoms, history, and goals before the visit.

Medically reviewed by Dr. Maher Jerudi, MD

Last reviewed: April 26, 2026

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

How Online STI Testing Works for Surrey Patients

Online STI testing is a confidential clinical service rather than a mail-order kit. A licensed doctor meets with you by video to understand your symptoms, recent exposures, and risk factors, then issues a laboratory requisition. You attend a local collection site to provide a urine sample or blood draw, and the lab processes your samples. Consider booking a visit if any of the following apply:

Unusual discharge, painful urination, or genital sores
A partner who recently tested positive for an STI
A new partner or unprotected sex you want to screen after
Routine sexual health screening even without symptoms
Pelvic, lower abdominal, or testicular discomfort

Surrey patient exploring online STI testing

Which Tests the Physician Can Arrange

Based on your history, the doctor arranges the tests appropriate for you. Chlamydia and gonorrhea are usually detected with a urine NAAT or swab, while syphilis and HIV are blood tests. Hepatitis or herpes testing may be added when your exposure history or symptoms suggest it. In British Columbia the requisition is sent to LifeLabs, so you can choose the Surrey collection site that works best, whether near Surrey Central, Guildford, or Newton. The clinic does not invent panel details, and the doctor explains what is being tested and why.

Lab requisition for STI testing in Surrey

Window Periods: Timing Your Test Matters

Some infections take time to become detectable after exposure, a span known as the window period. Testing too soon can produce a false negative. HIV and syphilis, for instance, may take days to several weeks after exposure before a blood test reliably detects them, while chlamydia and gonorrhea are often detectable sooner. Your doctor will recommend the best timing based on when your exposure happened, and may suggest repeat testing later to confirm results.

Understanding STI window periods for Surrey patients

Get Started With Confidential Online STI/STD Testing in Surrey

Book a virtual appointment with a licensed healthcare provider today.

Book Your Appointment Now

When to Seek In-Person or Emergency Care

Online testing suits most routine screening, but some situations need urgent in-person care. If you had a possible recent high-risk HIV exposure, post-exposure prophylaxis (PEP) can help only when started within 72 hours — go to the Surrey Memorial Hospital emergency department right away rather than waiting for a video visit.

Possible high-risk HIV exposure within the last 72 hours (PEP may be needed urgently)
Severe pelvic or testicular pain, especially with fever
High fever, severe abdominal pain, or feeling very unwell
Pregnancy with STI symptoms or a known exposure
Heavy bleeding or rapidly worsening genital sores

When Surrey patients should seek emergency STI care

How Your TelePlus Care STI Visit Works

Booking takes only a few minutes from anywhere in Surrey with internet access, and your information stays confidential.

Step 1: Complete the secure intake form describing your symptoms and exposure history
Step 2: A licensed doctor reviews your case
Step 3: Connect by video to discuss your risk factors and testing plan
Step 4: Receive a lab requisition for a LifeLabs site in Surrey
Step 5: Your results are reviewed and treatment is prescribed or arranged if positive

How a TelePlus Care online STI visit works in Surrey

Results, Treatment, and Follow-Up

After the lab completes your tests, your doctor reviews the results. If a treatable infection is found, the doctor prescribes or arranges treatment and can send a prescription to a Surrey pharmacy such as Shoppers Drug Mart, London Drugs, or Save-On-Foods Pharmacy. The doctor may also recommend notifying recent partners so they can be tested, and arranging repeat testing where window periods apply. Treatment decisions are individualized; the clinic does not make cure guarantees or publish preset drug doses online.

STI test results and treatment follow-up for Surrey patients

Book Confidential Online STI/STD Testing in Surrey Today

See current appointment times in the booking calendar; same-day options may be available, and the earliest selectable time is at least two hours after booking.

Book Your Appointment Now

About TelePlus Care's Online STI & STD Testing for Surrey

TelePlus Care provides confidential virtual sexual health visits to patients across Surrey, Whalley, Guildford, Newton, Fleetwood, Cloverdale, and South Surrey in the wider Metro Vancouver region. Consultations are conducted by Canadian licensed doctors on PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.

Confidential Online STI/STD Testing in Surrey — Fast, Convenient Virtual Care

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.

Book Your Appointment Now

Explore Our Surrey Services

Weight Loss & Diabetes

Local virtual care

Other British Columbia Locations

We also provide this service in these British Columbia communities:

View All British Columbia Locations

TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.

British Columbia

Virtual care in British Columbia: coverage & licensing

TelePlus Care connects patients in Surrey and other British Columbia communities including Vancouver, Vernon, Victoria, and West Vancouver with Canadian licensed doctors by phone or secure video — often the same day.

Licensed in British Columbia

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of British Columbia (CPSBC) to care for patients in British Columbia.

Public insurer: MSP

Health care in British Columbia is administered through Medical Services Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to MSP, and no referral, roster, or wait-list is required.

Free health advice

For free, publicly funded non-urgent health advice in British Columbia, you can also call HealthLink BC (811).

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

What to expect from a TelePlus Care virtual visit in Surrey

Book online

Choose the service you need and complete a short intake. No referral is needed.

Meet a doctor

Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.

Leave with a plan

When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.

Know when to go in person

Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.

Want to hear from patients? Read TelePlus Care reviews on Google

Confidential Online STI/STD Testing in Surrey: Frequently Asked Questions

Yes. Your video consultation and lab requisition are handled confidentially on PIPEDA-compliant infrastructure, and you visit a local LifeLabs collection site discreetly to provide your samples.

Your licensed doctor sends a requisition to LifeLabs, and you choose a collection site convenient to you, such as locations near Surrey Memorial Hospital, Surrey Central, or in Newton, for a urine sample or blood draw.

Commonly arranged tests include chlamydia and gonorrhea (urine NAAT or swab) and syphilis and HIV (blood tests). Hepatitis or herpes testing can be added when your symptoms or exposure history indicate it.

It depends on the infection. Some, such as HIV and syphilis, have a window period of days to weeks before they are reliably detectable, so testing too early can miss an infection. Your doctor will advise the best timing and may recommend repeat testing.

If you may have had a high-risk HIV exposure within the last 72 hours, post-exposure prophylaxis (PEP) may help but must be started quickly. Go to the Surrey Memorial Hospital emergency department right away rather than waiting for a video appointment.

TelePlus Care is a private virtual clinic, so visits are not billed to Medical Services Plan (MSP) — you pay a flat visit fee and there is no wait-list or referral needed. Our doctors are licensed by the College of Physicians and Surgeons of British Columbia (CPSBC) to care for patients in British Columbia. For publicly insured, non-urgent advice you can also call HealthLink BC (811).

Choose from the current TelePlus Care appointment times shown in the booking form — no roster, referral, or wait-list is required. Same-day options may be available, but availability changes with clinician capacity and demand; the earliest selectable time is at least two hours after booking. You connect with a Canadian licensed doctor by phone or secure video from home, and when appropriate a prescription is sent to your preferred Surrey pharmacy.

Because care is virtual, TelePlus Care serves patients across British Columbia, including Surrey, Vancouver, Vernon, Victoria, and West Vancouver, and other communities — anywhere in the province with a phone or internet connection.