TelePlus Care

Return to Work Certificate in Toronto

Going back to work in Toronto after an illness or injury, and your employer wants a medical clearance note? A TelePlus Care provider meets you by secure video or phone for a full assessment of your recovery and your job duties, then decides whether you are ready. The assessment visit is $80, and the $60 certificate fee is charged only if you are cleared.

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$80 assessment visit · $60 certificate only if approved

Toronto patient discussing a return to work certificate with a TelePlus Care provider

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Quick Answer

In Toronto, a TelePlus Care return to work certificate is issued only after a full assessment visit with a Canadian licensed provider. The assessment visit is $80. If the provider clears you to return, the certificate is $60. If not, there is no certificate fee.

A full assessment visit with a provider is required first. We do not issue a return to work certificate without one.
The assessment visit is billed like a regular appointment: $80 for patients in Toronto.
The certificate fee is $60, charged only if the provider approves your return to work, through a secure payment link emailed after the visit.
Visits are by secure video or phone, 8 AM to 7 PM daily, Mountain Time.

Medically reviewed by Dr. Maher Jerudi, MD

Last reviewed: October 5, 2026

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

Going back to work in Toronto

Missing a shift in Toronto rarely leaves room for a morning in a walk-in queue, and the same goes for getting cleared to return. After an illness or injury, your employer may want a provider to confirm that you can take on your duties again. The assessment happens by secure video or phone, so you can join from home wherever you are in the city.

A return to work certificate is not the same as a regular doctor's note. A note explains why you were away. The certificate confirms you are fit to go back, gives your return date and, when needed, lists temporary limits on your duties, such as lighter work or shorter shifts.

After a longer illness or an injury
After surgery or a hospital stay
Before going back to safety-sensitive work, such as driving, operating equipment or heavy lifting
When your employer or benefits plan sends its own fitness for work form

Provider reviewing a Toronto patient's recovery before a return to work decision

How the assessment works from Toronto

Clearing someone to return to work is a medical decision, so it always starts with a full visit. Nothing is signed before the provider has talked with you.

Step 1: Book a visit online and choose "Return to Work Certificate".
Step 2: Meet the provider by secure video or phone. They review your illness or injury, your recovery and your job duties.
Step 3: The provider decides whether you are fit to return, and whether any restrictions are needed.
Step 4: If you are approved, we email you a secure link to pay the $60 certificate fee.
Step 5: Once it is paid, your signed certificate is emailed to you.

Secure online return to work assessment for patients in Toronto

What it costs in Toronto

There are two separate charges, and you only pay the second one if you are cleared. The assessment visit is billed like a regular TelePlus Care appointment.

Assessment visit: $80.
Return to work certificate: $60, charged only if the provider approves your return to work.
Not approved: no certificate fee. The provider explains why and what to do next.

Get Started With Return to Work Certificate in Toronto

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If you are not cleared yet, or need to be seen in person near Toronto

Sometimes it is too early to go back, or the provider needs more information first, such as a specialist report, test results or an in-person exam. In that case you are not charged the $60 certificate fee, and the provider explains the next step. That may be more time off, a follow-up visit, or seeing a doctor in person.

If the provider wants you seen in person, hospitals serving the city include Toronto General, St. Michael's and Mount Sinai. In an emergency, call 911 or go to the nearest emergency department. Health811 (dial 811) offers free nurse advice when you are unsure where to go.

Call 911 for chest pain, trouble breathing, signs of a stroke or heavy bleeding
Online visits are not for emergencies or for injuries that need a hands-on exam

When a Toronto patient needs in-person care before returning to work

What to have ready for your visit

Having these ready helps the provider make a decision in one visit. Patients in Toronto and the surrounding area, including Scarborough, North York and Etobicoke, book the same way.

The reason you were off work and when it started
Any hospital, specialist or test reports you have
A short description of your job duties, especially physical or safety-sensitive tasks
Your employer's form, if they gave you one

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Other Ontario Locations

We also provide this service in these Ontario communities:

Return to Work Certificate in Vaughan Return to Work Certificate in Waterloo Return to Work Certificate in Welland Return to Work Certificate in Whitby Return to Work Certificate in Whitchurch-Stouffville Return to Work Certificate in Windsor Return to Work Certificate in Ajax Return to Work Certificate in Aurora Return to Work Certificate in Barrie Return to Work Certificate in Belleville Return to Work Certificate in Bradford Return to Work Certificate in Brampton

View All Ontario Locations

TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.

Ontario

Virtual care in Ontario: coverage & licensing

TelePlus Care offers patients in Toronto and other Ontario communities, including Vaughan, Waterloo, Welland, and Whitby, a full return to work assessment by secure video or phone with a Canadian licensed provider. The $60 certificate fee applies only if the provider clears you to go back.

Licensed in Ontario

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario.

Public insurer: OHIP

Health care in Ontario is administered through Ontario Health Insurance Plan. The $80 return to work assessment visit is a private fee and is not billed to OHIP. The $60 certificate fee is charged only if you are cleared.

Free health advice

For free, publicly funded non-urgent health advice in Ontario, you can also call Health811.

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

What to expect from a TelePlus Care virtual visit in Toronto

Book online

Choose the service you need and complete a short intake. No referral is needed.

Meet a doctor

Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.

Leave with a plan

When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.

Know when to go in person

Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.

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Return to Work Certificate in Toronto: Frequently Asked Questions

The certificate is $60, and it is charged only if the provider approves your return to work. The assessment visit before it is $80, billed like a regular appointment.

No. A provider has to assess you before deciding whether you are fit to return to work, so a full visit is always required first. The certificate is never guaranteed before that visit.

You are not charged the $60 certificate fee. The provider explains why and what to do next, which may be more time off, a follow-up visit or an in-person exam.

No. The clearance is a separate visit done by secure video or phone, where a provider reviews your recovery and your job duties. If the provider decides you need an in-person exam first, they will tell you.

No. A doctor's note explains an absence. A return to work certificate confirms you are fit to go back, and it needs a full assessment visit. If you only need a note for the days you missed, book a doctor's note instead.

If the provider approves your return, we email you a secure payment link after the visit. Your signed certificate is sent once the fee is paid.

No. TelePlus Care is a private virtual clinic, so the $80 assessment visit is not billed to OHIP. The $60 certificate fee is separate and is charged only if the provider approves your return to work.

Choose from the current appointment times shown in the booking form. Clinic hours are 8 AM to 7 PM daily, Mountain Time, and availability changes with demand. You meet a Canadian licensed provider by phone or secure video, and the provider decides after the assessment whether you are cleared, so approval is never guaranteed.

Because care is virtual, TelePlus Care serves patients across Ontario, including Toronto, Vaughan, Waterloo, Welland, and Whitby, and other communities — anywhere in the province with a phone or internet connection.