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TelePlus Care
Return to Work Certificate in Northwest Territories
A return to work certificate, also called a fitness for work or medical clearance note, confirms you are well enough to go back to your job. From Northwest Territories, you can have the full assessment by secure video or phone with a Canadian licensed provider. The assessment visit is $80, and the $60 certificate fee is charged only if you are cleared.
Book Return to Work Assessment$80 assessment visit · $60 certificate only if approved
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Quick Answer
In Northwest Territories, a TelePlus Care return to work certificate is issued only after a full assessment visit with a Canadian licensed provider. The assessment visit is $80. If the provider clears you to return, the certificate is $60. If not, there is no certificate fee.
- A full assessment visit with a provider is required first. We do not issue a return to work certificate without one.
- The assessment visit is billed like a regular appointment: $80 for patients in Northwest Territories.
- The certificate fee is $60, charged only if the provider approves your return to work, through a secure payment link emailed after the visit.
- Visits are by secure video or phone, 8 AM to 7 PM daily, Mountain Time.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Going back to work anywhere in Northwest Territories
Many communities in the N.W.T. are fly-in, so getting to a clinic can mean real travel. If you are recovering from an illness or injury and an employer asks for clearance before you return, a provider can assess you by secure video or phone. That keeps travel for the times an in-person exam is actually needed.
A return to work certificate is not the same as a regular doctor's note. A note explains why you were away. The certificate confirms you are fit to go back, gives your return date and, when needed, lists temporary limits on your duties, such as lighter work or shorter shifts.
- After a longer illness or an injury
- After surgery or a hospital stay
- Before going back to safety-sensitive work, such as driving, operating equipment or heavy lifting
- When your employer or benefits plan sends its own fitness for work form
How the assessment works from Northwest Territories
The certificate is never issued on request alone. A provider first needs to understand what happened, how you are recovering and what your job involves.
- Step 1: Book a visit online and choose "Return to Work Certificate".
- Step 2: Meet the provider by secure video or phone. They review your illness or injury, your recovery and your job duties.
- Step 3: The provider decides whether you are fit to return, and whether any restrictions are needed.
- Step 4: If you are approved, we email you a secure link to pay the $60 certificate fee.
- Step 5: Once it is paid, your signed certificate is emailed to you.
What it costs in Northwest Territories
There are two separate charges, and you only pay the second one if you are cleared. The assessment visit is billed like a regular TelePlus Care appointment.
- Assessment visit: $80.
- Return to work certificate: $60, charged only if the provider approves your return to work.
- Not approved: no certificate fee. The provider explains why and what to do next.
If you are not cleared yet, or need to be seen in person in Northwest Territories
Sometimes it is too early to go back, or the provider needs more information first, such as a specialist report, test results or an in-person exam. In that case you are not charged the $60 certificate fee, and the provider explains the next step. That may be more time off, a follow-up visit, or seeing a doctor in person.
Stanton Territorial Hospital in Yellowknife serves the territory when an in-person exam or emergency care is needed. Call 811 for free nurse advice if you are not sure where to go.
- Call 911 for chest pain, trouble breathing, signs of a stroke or heavy bleeding
- Online visits are not for emergencies or for injuries that need a hands-on exam
What to have ready for your visit
Having these ready helps the provider make a decision in one visit.
- The reason you were off work and when it started
- Any hospital, specialist or test reports you have
- A short description of your job duties, especially physical or safety-sensitive tasks
- Your employer's form, if they gave you one
Return to work certificates in Northwest Territories communities
The visit and the fees are the same wherever you are in Northwest Territories. These pages add local details for each community.
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Other Northwest Territories Locations
We also provide this service in these Northwest Territories communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Northwest Territories
Virtual care in Northwest Territories: coverage & licensing
TelePlus Care offers patients in Northwest Territories and other Northwest Territories communities, including Yellowknife, a full return to work assessment by secure video or phone with a Canadian licensed provider. The $60 certificate fee applies only if the provider clears you to go back.
Licensed in Northwest Territories
You are seen by a Canadian licensed doctor authorized by the the Northwest Territories physician licensing authority to care for patients in Northwest Territories.
Public insurer: NWT Health Care Plan
Health care in Northwest Territories is administered through NWT Health Care Plan. The $80 return to work assessment visit is a private fee and is not billed to NWT Health Care Plan. The $60 certificate fee is charged only if you are cleared.
Free health advice
For free, publicly funded non-urgent health advice in Northwest Territories, you can also call 811 (Northwest Territories).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Northwest Territories
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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