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TelePlus Care
Return to Work Certificate in Burnaby
If your employer in Burnaby wants written confirmation that you are fit to return, start with a full assessment visit with a TelePlus Care provider by secure video or phone. The provider looks at your recovery and what your job asks of you before deciding. The assessment visit is $80, and the $60 certificate fee is charged only if you are cleared.
Book Return to Work Assessment$80 assessment visit · $60 certificate only if approved
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Quick Answer
In Burnaby, a TelePlus Care return to work certificate is issued only after a full assessment visit with a Canadian licensed provider. The assessment visit is $80. If the provider clears you to return, the certificate is $60. If not, there is no certificate fee.
- A full assessment visit with a provider is required first. We do not issue a return to work certificate without one.
- The assessment visit is billed like a regular appointment: $80 for patients in Burnaby.
- The certificate fee is $60, charged only if the provider approves your return to work, through a secure payment link emailed after the visit.
- Visits are by secure video or phone, 8 AM to 7 PM daily, Mountain Time.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Going back to work in Burnaby
Campus deadlines and production schedules in Burnaby rarely bend while you recover. If your employer asks for written clearance before you come back after an illness or injury, a long clinic wait is hard to fit in. A full assessment by secure video or phone lets you take care of it from home and talk through what your job involves.
A return to work certificate is not the same as a regular doctor's note. A note explains why you were away. The certificate confirms you are fit to go back, gives your return date and, when needed, lists temporary limits on your duties, such as lighter work or shorter shifts.
- After a longer illness or an injury
- After surgery or a hospital stay
- Before going back to safety-sensitive work, such as driving, operating equipment or heavy lifting
- When your employer or benefits plan sends its own fitness for work form
How the assessment works from Burnaby
Every certificate starts with a full assessment visit. The provider decides after hearing about your illness or injury, your recovery and your duties at work.
- Step 1: Book a visit online and choose "Return to Work Certificate".
- Step 2: Meet the provider by secure video or phone. They review your illness or injury, your recovery and your job duties.
- Step 3: The provider decides whether you are fit to return, and whether any restrictions are needed.
- Step 4: If you are approved, we email you a secure link to pay the $60 certificate fee.
- Step 5: Once it is paid, your signed certificate is emailed to you.
What it costs in Burnaby
There are two separate charges, and you only pay the second one if you are cleared. The assessment visit is billed like a regular TelePlus Care appointment.
- Assessment visit: $80.
- Return to work certificate: $60, charged only if the provider approves your return to work.
- Not approved: no certificate fee. The provider explains why and what to do next.
If you are not cleared yet, or need to be seen in person near Burnaby
Sometimes it is too early to go back, or the provider needs more information first, such as a specialist report, test results or an in-person exam. In that case you are not charged the $60 certificate fee, and the provider explains the next step. That may be more time off, a follow-up visit, or seeing a doctor in person.
If the provider wants you examined in person, Burnaby Hospital serves Brentwood, Metrotown, Edmonds and Lougheed. For free nurse advice when you are not sure where to go, call 8-1-1 HealthLink BC.
- Call 911 for chest pain, trouble breathing, signs of a stroke or heavy bleeding
- Online visits are not for emergencies or for injuries that need a hands-on exam
What to have ready for your visit
Having these ready helps the provider make a decision in one visit.
- The reason you were off work and when it started
- Any hospital, specialist or test reports you have
- A short description of your job duties, especially physical or safety-sensitive tasks
- Your employer's form, if they gave you one
Return to Work Certificate in Burnaby — Fast, Convenient Virtual Care
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Other British Columbia Locations
We also provide this service in these British Columbia communities:
Return to Work Certificate in Campbell RiverReturn to Work Certificate in ChilliwackReturn to Work Certificate in CoquitlamReturn to Work Certificate in CourtenayReturn to Work Certificate in CranbrookReturn to Work Certificate in DeltaReturn to Work Certificate in Fort St. JohnReturn to Work Certificate in KamloopsReturn to Work Certificate in KelownaReturn to Work Certificate in LangleyReturn to Work Certificate in Maple RidgeReturn to Work Certificate in Mission
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
British Columbia
Virtual care in British Columbia: coverage & licensing
TelePlus Care offers patients in Burnaby and other British Columbia communities, including Campbell River, Chilliwack, Coquitlam, and Courtenay, a full return to work assessment by secure video or phone with a Canadian licensed provider. The $60 certificate fee applies only if the provider clears you to go back.
Licensed in British Columbia
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of British Columbia (CPSBC) to care for patients in British Columbia.
Public insurer: MSP
Health care in British Columbia is administered through Medical Services Plan. The $80 return to work assessment visit is a private fee and is not billed to MSP. The $60 certificate fee is charged only if you are cleared.
Free health advice
For free, publicly funded non-urgent health advice in British Columbia, you can also call HealthLink BC (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Burnaby
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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