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Choose the service you need and complete a short intake. No referral is needed.
Ajax patients dealing with thyroid symptoms, type 2 diabetes, PCOS, low testosterone, or other hormone concerns can connect by video with a licensed doctor within minutes. From Pickering Village to Nottingham and the Audley Road communities, our doctors assess your symptoms, order the right blood work, start or adjust common treatments, and refer you to a specialist when advanced care is required.
Book Weight-Loss Assessment$149 CAD initial assessment · shown before payment

Ajax patients with thyroid, diabetes, PCOS, or hormone concerns can book a virtual visit with a licensed doctor through TelePlus Care. Doctors assess symptoms, order labs such as TSH and A1C, start or adjust common medications, and refer to a specialist when advanced care is needed. A licensed doctor reviews your intake before the visit and explains the safest next step.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
The hormone system controls metabolism, energy, mood, and many other functions through hormones. When it is out of balance, the symptoms can be confusing and easy to dismiss. TelePlus Care connects Ajax residents with a licensed doctor who can assess common hormonal and metabolic concerns by video. Consider a virtual visit if you are experiencing:

Rather than waiting weeks for a referral or sitting in a busy clinic along Harwood Avenue, Ajax patients can book a video visit and speak with a licensed doctor quickly. During the consultation the doctor reviews your symptoms and history, and decides which blood work is appropriate. If testing is needed, the doctor sends a requisition to a LifeLabs or Dynacare collection site near you, then reviews the results and follows up on next steps.

When your doctor orders blood work such as a TSH, A1C, or hormone panel, the requisition goes to an Ontario lab. Ajax residents can attend LifeLabs or Dynacare patient service centres located throughout Durham Region. Any prescriptions, such as thyroid medication or a metabolic treatment, can be filled at the pharmacy of your choice, including Shoppers Drug Mart, Rexall, Walmart Pharmacy, Loblaws, or an independent neighbourhood pharmacy near you.

TelePlus Care doctors manage many common hormone and metabolic concerns, but some situations require specialist or in-person care. Complex thyroid disease, pituitary or adrenal disorders, type 1 diabetes, and suspected hormone-producing tumours are referred to a specialist. Seek in-person or emergency care at Ajax Pickering Hospital or the nearest hospital emergency department if you experience any of the following red flags:

Booking takes just a couple of minutes from anywhere in Ajax with an internet connection.

Conditions such as hypothyroidism and type 2 diabetes are often lifelong and benefit from steady monitoring. Ajax patients can use virtual follow-ups to track lab values, review symptoms, and adjust common medications between any specialist appointments.

TelePlus Care is a virtual clinic providing fast access to doctors for patients across Ajax, Pickering, Whitby, and the wider Durham Region. Our doctors are licensed to practise medicine. All consultations are conducted on PIPEDA-compliant infrastructure. We provide virtual access to a doctor for hormone and metabolic concerns and arrange referral to a specialist when advanced care is required. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Weight-Loss AssessmentWe also provide this service in these Ontario communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care offers adults in Ajax and surrounding communities an online medical weight-loss assessment by secure phone or video. In Alberta, the medical visit is $0 with an active Alberta Health Card and $149 without; medication and pharmacy costs are separate.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario.
Health care in Ontario is administered through Ontario Health Insurance Plan. Weight Loss Online is a private $149 CAD assessment and is not billed to OHIP; medication, laboratory, and follow-up costs are separate when recommended.
For free, publicly funded non-urgent health advice in Ontario, you can also call Health811.
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Ajax — head office in Edmonton, Alberta