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TelePlus Care
Confidential Online STI/STD Testing in St. John's
St. John's residents can arrange discreet STI and STD testing without sitting in a waiting room. A licensed doctor reviews your symptoms, exposure history, and risk factors by secure video, then issues a laboratory requisition. From downtown and the Battery to Mount Pearl, Paradise, and near Memorial University, you attend an NL Health Services collection site to provide your samples, and results are reviewed in confidence.
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Quick Answer
St. John's patients can book a confidential video visit with a licensed doctor for STI and STD testing. The doctor reviews symptoms, exposures, and risk factors, then issues a lab requisition for an NL Health Services site. You provide samples locally, results are reviewed, and treatment is arranged if needed. A licensed doctor reviews your intake before the visit and explains the safest next step.
- Confidential video visit with a licensed doctor
- Lab requisition for chlamydia, gonorrhea, syphilis, HIV, and other tests where indicated
- Samples collected at an NL Health Services laboratory site in the St. John's area
- Your intake helps the clinician understand your symptoms, history, and goals before the visit.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Who Should Consider STI Testing in St. John's
A large share of sexually transmitted infections cause no noticeable symptoms, which is why testing is based on risk rather than how you feel. St. John's residents may want to arrange testing in any of these situations:
- A new sexual partner or more than one partner recently
- A partner who has tested positive for an STI
- Symptoms such as unusual discharge, burning during urination, sores, or pelvic pain
- A condom failure or unprotected sex you are unsure about
- Routine sexual-health screening even without symptoms
How Online STI Testing Works for St. John's Patients
TelePlus Care connects you with a licensed doctor by secure video. The doctor reviews your exposure history and symptoms and decides which tests fit your situation. Common tests arranged include chlamydia and gonorrhea (urine NAAT or swab), syphilis and HIV (blood), and hepatitis or herpes testing where clinically indicated. You then attend an NL Health Services collection site to provide urine or blood samples. Once results return, they are reviewed and, if anything is positive, treatment is prescribed or arranged.
Collection Sites and Pharmacies Across St. John's
After your video visit, your requisition can be used at NL Health Services collection sites across the metro area, including locations near downtown, Mount Pearl, and Paradise. If treatment is needed, prescriptions can be sent to the pharmacy of your choice. Nationwide pharmacy chains across St. John's include Shoppers Drug Mart, Lawtons, Walmart Pharmacy, and grocery-store pharmacies, alongside independent neighbourhood pharmacies.
Understanding Window Periods
Timing is an important part of accurate STI testing. After an exposure, some infections take days to weeks to become detectable, a gap known as the window period. HIV and syphilis, for example, may not appear on a test until weeks after exposure, so testing too early can give a falsely reassuring result. Your doctor will advise when to test and whether a repeat test is needed later to confirm a negative result.
When to Seek In-Person or Emergency Care
Online testing suits routine and low-acuity situations. Certain red flags need in-person or urgent care rather than a virtual visit. In St. John's, the nearest hospital emergency department is the Health Sciences Centre. Seek in-person care if you have:
- A possible recent high-risk HIV exposure within the last 72 hours, which may need urgent post-exposure prophylaxis (PEP) right away at an emergency department
- Severe pelvic or testicular pain, especially with fever
- High fever, severe abdominal pain, or feeling very unwell
- Pregnancy with any STI symptoms or exposure
- Painful open sores or symptoms that are getting worse quickly
Confidentiality and Your Results
Your visit and your results stay private. Consultations are conducted on PIPEDA-compliant infrastructure, and results are shared with you directly. If a test is positive, the doctor will explain what it means and prescribe or arrange appropriate treatment, and may discuss notifying partners.
- Step 1: Complete the secure intake form describing your concern
- Step 2: A licensed doctor reviews your case
- Step 3: Connect by video to discuss your risk and the right tests
- Step 4: Receive a lab requisition and attend an NL Health Services collection site
- Step 5: Receive your results and any treatment if needed
TelePlus Care — Online STI & STD Testing Serving St. John's
TelePlus Care is a virtual clinic providing confidential STI and STD testing to patients across St. John's and the wider Avalon Peninsula, including Mount Pearl, Paradise, Conception Bay South, and Torbay. Our doctors are licensed to practise medicine. All consultations are conducted on PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.
Confidential Online STI/STD Testing in St. John's — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
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Other Newfoundland and Labrador Locations
We also provide this service in these Newfoundland and Labrador communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Newfoundland and Labrador
Virtual care in Newfoundland and Labrador: coverage & licensing
TelePlus Care connects patients in St. John's and other Newfoundland and Labrador communities including Corner Brook, Gander, Grand Falls-Windsor, and Mount Pearl with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Newfoundland and Labrador
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Newfoundland and Labrador (CPSNL) to care for patients in Newfoundland and Labrador.
Public insurer: MCP
Health care in Newfoundland and Labrador is administered through Medical Care Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to MCP, and no referral, roster, or wait-list is required.
Free health advice
For free, publicly funded non-urgent health advice in Newfoundland and Labrador, you can also call 811 HealthLine.
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in St. John's
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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