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TelePlus Care
Confidential Online STI/STD Testing in Saint John
Saint John residents can arrange discreet STI and STD testing from home. A licensed doctor reviews your symptoms, exposure history, and risk factors by secure video, then issues a laboratory requisition. You provide your samples at a local Horizon Health collection site serving Uptown, the North End, or the West Side, and your results are reviewed privately.
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Quick Answer
Saint John patients can book a confidential video visit for STI/STD testing. A licensed doctor reviews your symptoms and exposure history and issues a lab requisition for chlamydia, gonorrhea, syphilis, HIV, and other tests where indicated. You provide samples at a local Horizon Health lab, and results are reviewed privately. A licensed doctor reviews your intake before the visit and explains the safest next step.
- Private video consultation with a licensed doctor, usually within 30 minutes
- Lab requisition for chlamydia, gonorrhea, syphilis, HIV, and other tests where clinically indicated
- Provide samples at a Horizon Health collection site near you in Saint John
- Your intake helps the clinician understand your symptoms, history, and goals before the visit.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
How Online STI/STD Testing Works for Saint John Patients
Confidential testing starts with a private video visit. A licensed doctor asks about your symptoms, recent exposures, and risk factors, then decides which tests are appropriate and issues a laboratory requisition. You attend a local collection site to give a urine sample, a swab, or a blood draw depending on the tests ordered. Common tests we can arrange include:
- Chlamydia and gonorrhea (urine NAAT or swab)
- Syphilis and HIV (blood test)
- Hepatitis B and C testing where indicated
- Herpes (HSV) testing when symptoms or exposure suggest it
- A review of your results, with treatment prescribed or arranged if anything is positive
Discreet Testing Without the Waiting Room
Many Saint John residents would rather not sit in a walk-in clinic or sexual health clinic waiting room. Our virtual service connects you with a licensed doctor within roughly 30 minutes, keeping the conversation about your sexual health private and available of judgment. If testing is appropriate, your requisition is sent so you can attend a Horizon Health collection site in Saint John or nearby Rothesay and Quispamsis at a convenient time.
Understanding Window Periods Before You Test
Timing matters with STI testing. Some infections take days to weeks after exposure before they can be detected reliably, a gap known as the window period. HIV and syphilis, for example, may not show up right after a recent exposure. During your video visit the doctor will help you decide when to test, and whether repeat testing later is recommended, so you do not get a falsely reassuring result from testing too soon.
- Chlamydia and gonorrhea can often be detected within about a week or two of exposure
- HIV and syphilis may take several weeks to become reliably detectable
- Your doctor may recommend a follow-up test to confirm results after the window period
- Tell the doctor the approximate date of your last possible exposure
When to Seek In-Person or Emergency Care
Online testing suits many people, but some situations need in-person or urgent care. Saint John residents can visit the Saint John Regional Hospital emergency department for the following:
- A possible recent high-risk HIV exposure within the last 72 hours — seek urgent in-person care, as post-exposure prophylaxis (PEP) is time-sensitive
- Severe pelvic pain or testicular pain, especially with fever
- High fever, feeling very unwell, or rapidly worsening symptoms
- Pregnancy with possible STI symptoms or exposure
- Painful sores, heavy discharge, or bleeding that is severe or alarming
How Your TelePlus Care Visit Works
Booking takes only a couple of minutes from any Saint John location with an internet connection.
- Step 1: Complete the secure, confidential intake form describing your symptoms and concerns
- Step 2: A licensed doctor reviews your case
- Step 3: Connect by video or phone to discuss your history and risk factors
- Step 4: Receive a lab requisition and attend a Horizon Health collection site near you
- Step 5: Your results are reviewed, and if anything is positive, treatment is prescribed or arranged
After Your Results: Treatment and Follow-Up
Once the lab processes your samples, your results are reviewed privately. If a result is positive, the doctor will discuss treatment options and can prescribe medication to a pharmacy near you, such as Shoppers Drug Mart, Lawtons, Sobeys Pharmacy, or a Walmart pharmacy in Saint John. We also discuss notifying recent partners and, where appropriate, retesting to confirm the infection has cleared. Public health follow-up may apply for certain reportable infections.
TelePlus Care — Online STI & STD Testing Serving Saint John
TelePlus Care is a virtual clinic providing confidential STI and STD testing to patients across Saint John, Rothesay, Quispamsis, Grand Bay-Westfield, and the wider Fundy region of New Brunswick. Our doctors are licensed to practise medicine. All consultations are conducted on PIPEDA-compliant infrastructure to protect your privacy. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.
Confidential Online STI/STD Testing in Saint John — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
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Other New Brunswick Locations
We also provide this service in these New Brunswick communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
New Brunswick
Virtual care in New Brunswick: coverage & licensing
TelePlus Care connects patients in Saint John and other New Brunswick communities including Dieppe, Edmundston, Fredericton, and Miramichi with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in New Brunswick
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of New Brunswick (CPSNB) to care for patients in New Brunswick.
Public insurer: NB Medicare
Health care in New Brunswick is administered through New Brunswick Medicare. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to NB Medicare, and no referral, roster, or wait-list is required.
Free health advice
For free, publicly funded non-urgent health advice in New Brunswick, you can also call Tele-Care (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Saint John
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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