Confidential Online STI/STD Testing Across Ontario
Wherever you live in Ontario, from Toronto and Ottawa to London, Hamilton, Windsor, and the north, you can arrange discreet STI and STD testing from home. A licensed doctor reviews your symptoms, exposure history, and risk factors by video, then issues a laboratory requisition. You attend a local collection site to provide your samples, and results are reviewed in confidence.
Book Your Appointment Now
Patients across Ontario can book a confidential video visit with a licensed doctor to arrange STI and STD testing. The doctor reviews your risk factors and issues a lab requisition for sample collection at a LifeLabs or Dynacare site. A licensed doctor reviews your intake before the visit and explains the safest next step.
- Confidential video assessment with a licensed doctor
- Lab requisitions issued for sample collection at LifeLabs or Dynacare sites province-wide
- Common tests include chlamydia, gonorrhea, syphilis, HIV, and hepatitis where indicated
- Your intake helps the clinician understand your symptoms, history, and goals before the visit.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments proceed only when clinically appropriate after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Who Should Consider STI Testing in Ontario
Many sexually transmitted infections cause no symptoms at all, so testing is recommended based on risk rather than how you feel. Ontario residents may want to arrange testing in any of these situations:
- A new sexual partner or more than one partner
- A partner who has tested positive for an STI
- Symptoms such as unusual discharge, burning during urination, sores, or pelvic pain
- A condom that broke or unprotected sex you are unsure about
- Routine sexual-health screening even without symptoms
How Online STI Testing Works Across Ontario
TelePlus Care connects you with a licensed doctor by secure video, whether you are in a major city or a smaller community. The doctor reviews your exposure history and symptoms and decides which tests are appropriate. Common tests arranged include chlamydia and gonorrhea (urine NAAT or swab), syphilis and HIV (blood), and hepatitis or herpes testing where clinically indicated. You then attend a LifeLabs or Dynacare collection site near you to provide urine or blood samples. Once results return, they are reviewed and, if anything is positive, treatment is prescribed or arranged.
Collection Sites and Pharmacies Across Ontario
After your video visit, your requisition can be used at LifeLabs and Dynacare collection sites across Ontario, in cities including Toronto, Ottawa, Mississauga, Hamilton, London, Kitchener-Waterloo, Windsor, Kingston, and Sudbury, as well as many smaller towns. If treatment is needed, prescriptions can be sent to the pharmacy of your choice. Nationwide pharmacy chains across Ontario include Shoppers Drug Mart, Rexall, Walmart Pharmacy, and Loblaw and Metro grocery pharmacies, alongside independent neighbourhood pharmacies.
Understanding Window Periods
Timing matters with STI testing. After an exposure, some infections take days to weeks to become detectable, a gap known as the window period. HIV and syphilis, for example, may not show on a test until weeks after exposure, so testing too early can give a falsely reassuring result. Your doctor will advise when to test and whether a repeat test is needed later to confirm a negative result.
When to Seek In-Person or Emergency Care
Online testing is suitable for routine and low-acuity situations. Certain red flags need in-person or urgent care rather than a virtual visit. If any of the following apply, go to your nearest hospital emergency department:
- A possible recent high-risk HIV exposure within the last 72 hours, which may need urgent post-exposure prophylaxis (PEP) right away at an emergency department
- Severe pelvic or testicular pain, especially with fever
- High fever, severe abdominal pain, or feeling very unwell
- Pregnancy with any STI symptoms or exposure
- Painful sores or symptoms that are rapidly worsening
Confidentiality and Your Results
Your visit and your results are kept private. Consultations are conducted on PIPEDA-compliant infrastructure, and results are shared with you directly. If a test is positive, the doctor will explain what it means and prescribe or arrange appropriate treatment, and may discuss notifying partners.
- Step 1: Complete the secure intake form describing your concern
- Step 2: A licensed doctor reviews your case
- Step 3: Connect by video to discuss your risk and the right tests
- Step 4: Visit a LifeLabs or Dynacare site to provide samples
- Step 5: Receive your results and any treatment if needed
About TelePlus Care Serving Ontario
TelePlus Care provides confidential virtual sexual-health care to patients across Ontario, from large urban centres to rural and northern communities. Our doctors are licensed to practise medicine. All consultations are conducted on PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.
Your Fast and Convenient Healthcare Solution
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment Now
Other Ontario Locations
We also provide this service in these Ontario communities:
Teleplus care clinic is not an urgent care clinic. If you have an emergency please call911 or go to the nearest urgent care facility.
