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Choose the service you need and complete a short intake. No referral is needed.
Wherever you live in Ontario, from Toronto and Ottawa to London, Hamilton, Windsor, and the north, you can arrange discreet STI and STD testing from home. A licensed doctor reviews your symptoms, exposure history, and risk factors by video, then issues a laboratory requisition. You attend a local collection site to provide your samples, and results are reviewed in confidence.
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Patients across Ontario can book a confidential video visit with a licensed doctor to arrange STI and STD testing. The doctor reviews your risk factors and issues a lab requisition for sample collection at a LifeLabs or Dynacare site. A licensed doctor reviews your intake before the visit and explains the safest next step.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Many sexually transmitted infections cause no symptoms at all, so testing is recommended based on risk rather than how you feel. Ontario residents may want to arrange testing in any of these situations:
TelePlus Care connects you with a licensed doctor by secure video, whether you are in a major city or a smaller community. The doctor reviews your exposure history and symptoms and decides which tests are appropriate. Common tests arranged include chlamydia and gonorrhea (urine NAAT or swab), syphilis and HIV (blood), and hepatitis or herpes testing where clinically indicated. You then attend a LifeLabs or Dynacare collection site near you to provide urine or blood samples. Once results return, they are reviewed and, if anything is positive, treatment is prescribed or arranged.

After your video visit, your requisition can be used at LifeLabs and Dynacare collection sites across Ontario, in cities including Toronto, Ottawa, Mississauga, Hamilton, London, Kitchener-Waterloo, Windsor, Kingston, and Sudbury, as well as many smaller towns. If treatment is needed, prescriptions can be sent to the pharmacy of your choice. Nationwide pharmacy chains across Ontario include Shoppers Drug Mart, Rexall, Walmart Pharmacy, and Loblaw and Metro grocery pharmacies, alongside independent neighbourhood pharmacies.

Timing matters with STI testing. After an exposure, some infections take days to weeks to become detectable, a gap known as the window period. HIV and syphilis, for example, may not show on a test until weeks after exposure, so testing too early can give a falsely reassuring result. Your doctor will advise when to test and whether a repeat test is needed later to confirm a negative result.

Online testing is suitable for routine and low-acuity situations. Certain red flags need in-person or urgent care rather than a virtual visit. If any of the following apply, go to your nearest hospital emergency department:

Your visit and your results are kept private. Consultations are conducted on PIPEDA-compliant infrastructure, and results are shared with you directly. If a test is positive, the doctor will explain what it means and prescribe or arrange appropriate treatment, and may discuss notifying partners.

TelePlus Care provides confidential virtual sexual-health care to patients across Ontario, from large urban centres to rural and northern communities. Our doctors are licensed to practise medicine. All consultations are conducted on PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed β book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Ontario communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients across Ontario, in communities including Ajax, Aurora, Barrie, and Belleville with Canadian licensed doctors by phone or secure video β often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario.
Health care in Ontario is administered through Ontario Health Insurance Plan. TelePlus Care is a private virtual clinic β your flat-fee visit is not billed to OHIP, and no referral, roster, or wait-list is required.
For free, publicly funded non-urgent health advice in Ontario, you can also call Health811.
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Ontario β head office in Edmonton, Alberta