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TelePlus Care
Confidential Online STI/STD Testing in the Northwest Territories
Residents across the Northwest Territories, from Yellowknife and Hay River to Inuvik, Fort Smith, and smaller communities, can arrange private STI and STD testing online. Connect by video with a licensed doctor who reviews your symptoms and exposure history, then issues a laboratory requisition for sample collection at your local hospital or health centre lab.
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Quick Answer
Patients across the Northwest Territories can book a confidential video visit with a licensed doctor registered to practise in the territory, who reviews symptoms, exposure history, and risk factors, then issues a laboratory requisition. You provide samples at your local hospital or health centre lab, results are reviewed, and treatment is arranged if needed. A licensed doctor reviews your intake before the visit and explains the safest next step.
- Confidential video visit with a doctor registered to practise in the Northwest Territories
- Lab requisition for chlamydia, gonorrhea, syphilis, HIV, and other tests where indicated
- Samples collected at your local hospital or health centre laboratory
- Your intake helps the clinician understand your symptoms, history, and goals before the visit.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
How Online STI/STD Testing Works Across the Northwest Territories
Online STI testing is a clinical service, not a home kit. A doctor registered to practise in the Northwest Territories speaks with you by video about your symptoms, recent exposures, and risk factors, then decides which tests are appropriate and issues a laboratory requisition. This is particularly valuable across the territory's vast distances, where reaching a clinic in person can be difficult. You bring the requisition to your local lab to provide samples. Consider booking if any of these apply:
- Unprotected sex or a new partner since your last screening
- A partner has told you they tested positive for an infection
- Discharge, sores, itching, or pain that could signal an infection
- Routine peace-of-mind screening before a new relationship
- Symptoms appearing after a recent possible exposure
Which Tests a Physician Can Arrange
The doctor selects tests based on your history and symptoms. Commonly arranged tests include chlamydia and gonorrhea (urine NAAT or swab), syphilis and HIV (blood), and hepatitis or herpes testing where clinically indicated. There is no single fixed panel. Your doctor explains which tests they are ordering and why, so you understand exactly what is being checked.
Window Periods and Timing Your Test
Timing matters. Some infections take days to weeks after exposure before a test can detect them. HIV and syphilis, for example, may not show up immediately, so testing too early can produce a falsely reassuring result. Your doctor advises when to test and whether repeat testing after a window period is recommended. Be specific about when any possible exposure happened during your visit.
When to Seek In-Person or Emergency Care
Online testing suits routine and many symptomatic situations, but some circumstances need in-person care at your nearest hospital emergency department, such as Stanton Territorial Hospital in Yellowknife, or your local health centre.
- Possible recent high-risk HIV exposure within the last 72 hours, which may need post-exposure prophylaxis (PEP) urgently in person
- Severe symptoms such as high fever, severe pelvic or testicular pain, or pain with fever
- Pregnancy with any STI symptoms or a known exposure
- Heavy bleeding, painful open sores, or rapidly worsening symptoms
- feeling very unwell or unable to keep fluids down
How Your TelePlus Care STI Visit Works
Booking takes only a couple of minutes from anywhere in the territory with an internet connection.
- Step 1: Complete the secure, confidential intake form about your symptoms and exposure
- Step 2: A doctor registered to practise in the Northwest Territories reviews your case
- Step 3: Connect by video to discuss risk factors and appropriate testing
- Step 4: Receive a lab requisition and attend your local hospital or health centre lab
- Step 5: Your doctor reviews results and prescribes or arranges treatment if needed
Privacy and Treatment After Results
Your visit and results are handled confidentially on PIPEDA-compliant infrastructure. If a test is positive, your doctor reviews it with you, prescribes treatment where appropriate, and can send a prescription to a pharmacy near you such as a Shoppers Drug Mart in Yellowknife or your local community pharmacy. The doctor can also discuss partner notification and any recommended repeat or follow-up testing.
TelePlus Care — Online STI & STD Testing Serving the Northwest Territories
TelePlus Care is a virtual clinic providing confidential STI and STD testing to patients across the Northwest Territories, including Yellowknife, Hay River, Inuvik, Fort Smith, Behchoko, and surrounding communities. Our doctors hold the required territorial registration to practise in the Northwest Territories. All visits run on secure, PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.
Confidential Online STI/STD Testing in Northwest Territories — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
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Other Northwest Territories Locations
We also provide this service in these Northwest Territories communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Northwest Territories
Virtual care in Northwest Territories: coverage & licensing
TelePlus Care connects patients across Northwest Territories, in communities including Yellowknife with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Northwest Territories
You are seen by a Canadian licensed doctor authorized by the the Northwest Territories physician licensing authority to care for patients in Northwest Territories.
Public insurer: NWT Health Care Plan
Health care in Northwest Territories is administered through NWT Health Care Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to NWT Health Care Plan, and no referral, roster, or wait-list is required.
Free health advice
For free, publicly funded non-urgent health advice in Northwest Territories, you can also call 811 (Northwest Territories).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Northwest Territories
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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