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TelePlus Care
Confidential Online STI & STD Testing in Charlottetown
Charlottetown residents from downtown and Brighton to Sherwood, Parkdale, and West Royalty can arrange discreet STI and STD testing without an awkward in-person visit. A licensed doctor reviews your symptoms, exposure history, and risk factors by secure video, then issues a laboratory requisition for testing through Health PEI. Results are reviewed and, if anything is positive, treatment is prescribed or arranged.
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Quick Answer
Charlottetown residents can arrange confidential STI and STD testing online with TelePlus Care. A licensed doctor reviews your symptoms and exposure history by video, then issues a lab requisition for chlamydia, gonorrhea, syphilis, HIV, and other tests through Health PEI. Results are reviewed and treatment is arranged if needed. A licensed doctor reviews your intake before the visit and explains the safest next step.
- Confidential video consultation with a licensed doctor
- Lab requisition issued for testing through Health PEI collection sites
- Tests can include chlamydia, gonorrhea, syphilis, HIV, and hepatitis where indicated
- Your intake helps the clinician understand your symptoms, history, and goals before the visit.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
How Online STI Testing Works in Charlottetown
STI and STD testing online is a clinical service, not an at-home kit. It starts with a secure video consultation where a licensed doctor reviews your symptoms, recent sexual exposures, and personal risk factors. Based on that assessment, the doctor issues a laboratory requisition for the tests appropriate for you. You then attend a Health PEI collection site to provide your samples. Common tests arranged include:
- Chlamydia and gonorrhea (urine NAAT or swab)
- Syphilis and HIV (blood draw)
- Hepatitis B and C testing where indicated by your history
- Herpes (HSV) testing when symptoms or exposure suggest it
Who Should Consider STI Testing in Charlottetown
Many sexually transmitted infections cause no symptoms at all, so testing is often based on exposure rather than how you feel. A confidential consultation may help if any of the following apply, including students at UPEI or Holland College who want discreet screening.
- A new sexual partner or multiple partners in recent months
- A condom broke or you had sex without a barrier method
- A partner told you they tested positive for an STI
- Symptoms such as discharge, genital sores, burning, or pelvic pain
- Routine screening before starting a new relationship or pregnancy planning
Understanding Window Periods
Timing matters when you get tested. After an exposure, many infections take days to weeks to become detectable, a gap called the window period, so testing too early can give a false negative. HIV and syphilis, for instance, can take several weeks after exposure before a blood test reliably detects them, while chlamydia and gonorrhea are usually detectable sooner. Your licensed doctor will advise on the best timing for your situation and whether repeat testing is recommended to confirm results.
When to Seek In-Person or Emergency Care
Online testing is suitable for routine screening and mild symptoms, but some situations need urgent in-person care. If you have had a recent high-risk HIV exposure, post-exposure prophylaxis (PEP) must begin within 72 hours, so go to the emergency department at the Queen Elizabeth Hospital in Charlottetown right away rather than waiting for a virtual visit. Seek in-person or emergency care if you experience:
- Possible high-risk HIV exposure within the last 72 hours (PEP may be needed urgently)
- Severe pelvic or testicular pain, especially with fever
- Pregnancy with any STI symptoms or known exposure
- Painful genital ulcers with high fever or feeling very unwell
- Heavy or unusual bleeding
How Your TelePlus Care STI Visit Works
Booking a confidential consultation takes only a couple of minutes from anywhere in Charlottetown with an internet connection.
- Step 1: Complete the secure intake form describing your symptoms and exposure
- Step 2: A licensed doctor reviews your case
- Step 3: Connect by video to discuss risk factors and testing
- Step 4: Receive a lab requisition for a Health PEI collection site near you
- Step 5: Your results are reviewed and, if positive, treatment is prescribed or arranged
Treatment and Follow-Up
If a test returns positive, your doctor reviews the result with you and arranges treatment. Many bacterial STIs such as chlamydia and gonorrhea are treated with antibiotics, which can be sent to a pharmacy near you such as Shoppers Drug Mart, Sobeys Pharmacy, Murphy's Pharmacy, or your local independent pharmacy in Charlottetown. Your doctor will also discuss notifying recent partners so they can be tested, and whether repeat testing is needed to confirm the infection has cleared. Some infections require ongoing management, in which case you will be guided to appropriate continuing care.
About TelePlus Care's Online STI & STD Testing for Charlottetown
TelePlus Care provides confidential STI and STD testing to patients across Charlottetown and the surrounding communities of Stratford, Cornwall, Sherwood, Parkdale, and West Royalty. Our doctors are licensed and all consultations take place on PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.
Confidential Online STI & STD Testing in Charlottetown — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
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Other Prince Edward Island Locations
We also provide this service in these Prince Edward Island communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Prince Edward Island
Virtual care in Prince Edward Island: coverage & licensing
TelePlus Care connects patients in Charlottetown and other Prince Edward Island communities including Summerside with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Prince Edward Island
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Prince Edward Island (CPSPEI) to care for patients in Prince Edward Island.
Public insurer: PEI Medicare
Health care in Prince Edward Island is administered through PEI Medicare. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to PEI Medicare, and no referral, roster, or wait-list is required.
Free health advice
For free, publicly funded non-urgent health advice in Prince Edward Island, you can also call 811 (Prince Edward Island).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Charlottetown
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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