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TelePlus Care
Skin Specialist in Edmonton
Searching for a skin specialist in Edmonton usually starts with a simpler question: who should look at this first? A TelePlus Care visit is with a Canadian licensed doctor, not a specialist. The doctor treats many common skin problems by video and refers you to a dermatologist or another service when that's the better fit. The visit is free with an active Alberta Health Card, or $80 without one.
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Quick Answer
TelePlus Care helps Edmonton residents figure out where a skin problem belongs. A Canadian licensed doctor sees you by video or phone, daily from 8 AM to 7 PM Mountain Time, and can treat common conditions such as eczema, acne and rashes when appropriate. New or changing moles, severe disease and skin procedures are sent on to in-person or specialist care.
- Skin visits: free with an active Alberta Health Card, $80 without an active card.
- TelePlus Care doctors aren't dermatologists or specialists; they refer to a dermatologist when needed.
- Dermatologists are medical doctors who specialize in skin, hair and nails, and may prescribe medicines and perform skin surgery (MyHealth Alberta).
- Children with urgent problems in Edmonton can be seen at the Stollery Children's Hospital emergency department.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Who treats which skin problem?
Different skin problems belong with different kinds of care. Here's a practical guide for Edmonton, from everyday rashes to emergencies. If you can't tell where your concern fits, a TelePlus Care doctor can help you sort it out, or Health Link 811 can advise you by phone.
- Everyday acne, eczema, rosacea, mild psoriasis and rashes: a licensed doctor, including by video
- New, growing or changing moles and spots: an in-person exam, often with a dermatology referral
- Severe or widespread disease, or treatments like phototherapy and biologics: a dermatologist
- Hair loss: TelePlus Care's separate, paid hair loss program
- Facial swelling with breathing trouble: call 911
What a skin visit costs in Edmonton
Your TelePlus Care skin visit is free if your Alberta Health Card is active and $80 if it's not. That covers seeing a Canadian licensed doctor about acne, eczema, rosacea, psoriasis, rashes and similar concerns. Other services have their own pricing: prescription refills are free with an active card or $50 without, and doctor's notes are $35 with an active card or $45 without. Hair loss treatment is a separate paid program and isn't part of the free skin visit. Medicines are paid for at the pharmacy.
Eczema and itchy, dry skin
Eczema, also called dermatitis, is a group of conditions that inflame the skin, and it isn't contagious. The Canadian Dermatology Association lists triggers such as scented personal care products, dust, animal dander, smoke, grass, very hot or cold water, low humidity, and wool or synthetic fabrics against the skin. Care usually combines three parts: bathing and moisturizing to repair the skin, medicine to calm inflammation, and avoiding your own triggers. A licensed doctor can often start that plan by video. Signs of infection, or eczema that keeps flaring despite treatment, may call for an in-person exam or a dermatologist.
Acne, rosacea and psoriasis: who usually handles them
If you're dealing with one of these three, a licensed doctor is often a reasonable place to start. For acne, the Canadian Dermatology Association says your doctor or a dermatologist can help at any stage, and severe or scarring acne may be referred for specialist treatment. Rosacea causes flushing, redness and bumps on the face and can involve the eyes, which sometimes means eye care too. Psoriasis produces scaly plaques and can come with joint pain; widespread disease, light therapy and biologic medicines usually bring in a dermatologist. In each case, the doctor explains what can be handled by video and what can't.
Moles and spots that change
A new mole, or a spot that is growing, spreading or changing, deserves a careful look in person. The Canadian Dermatology Association encourages regular skin self-checks using its ABCDE reminders to catch changes early. A video visit isn't the right way to rule out skin cancer, so if you book about a mole, expect the doctor to arrange an in-person assessment or a dermatology referral rather than a diagnosis on camera. Meanwhile, take dated photos of the spot in the same light each time, so any change is easier to track and describe.
Dermatology referrals in Edmonton
A dermatologist appointment in Alberta normally needs a referral. One example in Edmonton is the adult Dermatology Clinic at the Kaye Edmonton Clinic, 11400 University Avenue NW, which MyHealth Alberta lists with services including melanoma care and phototherapy, and a professional referral requirement. When specialist care is needed, a TelePlus Care doctor can send the referral and explain why. The receiving office books the appointment, and specialist wait times are outside TelePlus Care's control. If your skin gets worse while you're waiting, don't just sit tight: book a follow-up or get in-person care.
Urgent skin care for adults and children in Edmonton
Call 911 right away if swelling of the face, lips or throat makes breathing hard. A painful rash spreading quickly with fever, or skin that swells fast, needs an emergency department today. For children, the Stollery Children's Hospital has its own emergency department. Adults can go to any of Edmonton's 24-hour emergency departments, including the Misericordia, Grey Nuns, Royal Alexandra, University of Alberta Hospital or Northeast Community Health Centre. East Edmonton Health Centre offers urgent care, but its hours vary, so phone first. Health Link 811 is free and open 24/7 when you're unsure.
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Related TelePlus Services in Edmonton
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Alberta
Virtual care in Alberta: coverage & licensing
TelePlus Care connects patients in Edmonton and other Alberta communities including Fort McMurray, Fort Saskatchewan, Grande Prairie, and Hay Lakes with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Alberta
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Public insurer: AHCIP
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.
Free health advice
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Edmonton
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
