Before you book
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
Prescription costs in Canada vary by medication, pharmacy, dispensing fees, province, and drug-plan coverage. This guide explains safe ways to reduce the total: ask about Health Canada-approved generics, check public and private formularies, compare complete pharmacy quotes, plan refills early, and use an online doctor review when a stable prescription needs renewal.
Book Prescription Refill$50 CAD for up to 3 medications · shown before payment

To lower prescription costs safely, ask a pharmacist about approved generic options, verify public or private drug-plan coverage, compare the same all-in pharmacy quote, and plan renewals before medication runs out. Never skip doses, split tablets, or switch products solely to save money without professional advice.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
The lowest safe price is the total cost for the correct medication and dose, not simply the lowest advertised number. Coverage and pharmacy fees vary, so verify each part of the cost before filling a prescription. National pharmacare currently covers only listed products in provinces and territories with federal agreements; other public programs and private plans follow their own rules.
The best time to request a renewal is before the final doses are gone. Check your medication bottle, refill label, and pharmacy record so you know what you take, how often you take it, and when the current supply ends. Early planning gives the doctor time to review safety factors and gives the pharmacy time to prepare the medication after a prescription is sent.
A complete medication list helps the doctor make a safer prescribing decision. Include prescription medications, inhalers, injections, creams, over-the-counter products, vitamins, supplements, allergies, and anything you recently stopped. If you use more than one pharmacy, mention that too so the doctor understands the full picture.
Some medications are straightforward to review online when they are stable and already part of your care plan. Others need recent bloodwork, blood pressure readings, an in-person exam, specialist input, or urgent assessment. The doctor will decide whether an online renewal is appropriate after reviewing the medication, dose, symptoms, and monitoring needs.
Using one preferred pharmacy can make prescription handoff easier. The pharmacy can see more of your medication history, identify possible interactions, and contact the clinic if clarification is needed. If you need to use a different pharmacy, bring the medication bottle or previous prescription information so the review is accurate.
An online prescription review may help when you already take a stable medication, your regular appointment is delayed, and the medication can be reviewed safely by phone or video. TelePlus Care doctors can renew suitable medications, order labs when appropriate, or direct you to in-person care when the medication request needs more than a virtual visit.
After the doctor sends a prescription, the pharmacy prepares it according to its own workflow. The pharmacy may need time to process the prescription, confirm supply, or ask the clinic a question. Keep your phone and email available after the appointment in case the clinic or pharmacy needs to reach you.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Prescription RefillTelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
A Canadian licensed doctor reviews the medication, recent changes, side effects, and allergies with you by phone or secure video.
The prescription is sent electronically to the pharmacy you chose. Ask the pharmacy when it will be ready before you head over.
The doctor explains the safer next step, such as lab work or an in-person assessment. Controlled substances are never renewed online.
$50 CAD for up to 3 medications, shown before you pay.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care across Canada — head office in Edmonton, Alberta