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TelePlus Care
Pink Eye Treatment Online in Alberta
Red, itchy, or crusty eyes? Choose an available TelePlus Care appointment for a private video or phone assessment with a Canadian licensed doctor. The doctor reviews your symptoms and photos when helpful, explains whether the pattern fits conjunctivitis, and recommends treatment or in-person care when needed. The live calendar shows current openings, with the earliest selectable time at least two hours after booking; a prescription is never guaranteed before the assessment.
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Quick Answer
Red, itchy, or crusty eyes? Book an available TelePlus Care appointment for a secure video or phone assessment with a Canadian licensed doctor. The doctor distinguishes likely viral, bacterial, allergic, or other causes and recommends treatment or in-person care when needed. A prescription is issued only when clinically appropriate.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
What Is Pink Eye (Conjunctivitis)?
Pink eye, medically known as conjunctivitis, is an inflammation of the conjunctiva, the thin clear tissue that lines the inside of the eyelid and supports the white part of the eye. It is one of the most common eye conditions and is usually not serious, but it can be highly contagious depending on the cause. There are three main types of conjunctivitis: Bacterial conjunctivitis: Caused by bacteria, produces thick yellow or green discharge, and typically requires antibiotic eye drops. Viral conjunctivitis: Caused by a virus (often the same viruses that cause the common cold), produces watery discharge, and usually resolves on its own. Allergic conjunctivitis: Triggered by allergens such as pollen, dust, or pet dander, affects both eyes, and is treated with antihistamines or anti-inflammatory drops.
Common Pink Eye Symptoms
Pink eye symptoms vary by type but generally include the following. If you notice any of these signs, book a virtual appointment for assessment:
- Redness in one or both eyes
- Itching or burning sensation in the affected eye
- Excessive tearing or watery eyes
- Thick yellow or green discharge (bacterial)
- Crusting of the eyelids or lashes, especially upon waking
- Gritty or sandy feeling in the eye
- Sensitivity to light
- Swollen eyelids
- Blurred vision in some cases
How to Tell Which Type of Pink Eye You Have
Identifying the type of pink eye helps determine the right treatment approach:
- Bacterial: Thick yellow or green discharge, often in one eye first then spreading to the other, eyelids stuck together in the morning
- Viral: Watery or clear discharge, often starts in one eye and spreads, frequently accompanies a cold or respiratory infection
- Allergic: Intense itching in both eyes, watery discharge, often seasonal or triggered by specific allergens, may include sneezing and nasal congestion
How Online Pink Eye Treatment Works
Getting pink-eye care online starts with a short booking and intake. Choose an available time, then meet a Canadian licensed doctor by secure video or phone. Share when the symptoms started, whether one or both eyes are affected, any discharge or vision change, and photos when requested. The doctor explains the likely cause and next step; if medication is clinically appropriate, the prescription can be sent to the Alberta pharmacy you choose. If the symptoms need an eye examination, testing, or urgent in-person care, the doctor tells you where to go instead.
Pink Eye Treatment Options
Treatment depends on the type of conjunctivitis diagnosed:
- Bacterial conjunctivitis: Antibiotic eye drops or ointment (such as erythromycin, tobramycin, or fluoroquinolone drops) typically clear the infection within 5 to 7 days
- Viral conjunctivitis: Supportive care with cold compresses, artificial tears, and rest. Most cases resolve within 7 to 14 days without medication
- Allergic conjunctivitis: Antihistamine eye drops, oral antihistamines, or mast cell stabilizers. Avoiding the allergen trigger is key to prevention
- Over-the-counter lubricating eye drops (artificial tears) for comfort across all types
- Cold compresses applied to closed eyelids to reduce swelling and discomfort
- Proper hand hygiene and avoiding touching or rubbing the eyes to prevent spread
Why Choose TelePlus Care for Pink Eye Treatment
TelePlus Care provides private pink-eye assessments for patients across Alberta:
- Current video and phone times shown in the live booking calendar
- Licensed doctors experienced in diagnosing eye conditions
- Treatment recommendations and prescriptions only when clinically appropriate
- Photo-based assessment for accurate remote diagnosis
- No need to visit a clinic and risk spreading the infection
- Private, secure, PIPEDA-compliant telehealth platform
- Licensed virtual care for eligible concerns
Pink Eye Treatment Online — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
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TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
What to expect from a TelePlus Care virtual visit
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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