Online Therapy & Counselling in St. John's

Most adults with non-urgent concerns can book a first video visit the same week or the following week, often on evenings that suit shift or offshore schedules. That's typically much faster than waiting for community psychiatry or specialist counselling through the public system. If your needs are urgent or you're in crisis, please use the crisis resources on this page instead — online counselling is scheduled, not immediate.

For many common concerns — anxiety, depression, grief, stress, and relationship issues — research shows virtual talk therapy can be as effective as meeting in person, and many people find it easier to open up from home. That said, no honest provider can promise a specific outcome. Progress depends on your situation, the fit with your counsellor, and time. We focus on practical, evidence-based support and adjust as we go.

Yes, where it's clinically appropriate. Our Canadian-licensed doctors can assess your symptoms and prescribe or adjust antidepressants such as SSRIs and SNRIs, then monitor how you respond and coordinate with your pharmacy and family doctor. Medication is always optional and works best alongside counselling. Many people do well with talk therapy alone, and we will never push medication you don't want.

No. We do not prescribe controlled substances through online visits. That includes benzodiazepines such as Ativan, Xanax, and clonazepam, and ADHD stimulants such as Adderall, Vyvanse, and Concerta. These require in-person assessment and ongoing specialist oversight, and prescribing them virtually would not be safe or responsible. If you may need this kind of treatment, we'll help point you toward appropriate in-person care.

If you are in immediate danger, call 911. You can also call or text 988, the Suicide Crisis Helpline — free and available 24/7 anywhere in Canada. In Newfoundland and Labrador, call 811 any time for mental health and addictions crisis support, or reach the provincial Lifewise Warm Line at 1-855-753-2560. TelePlus Care offers scheduled appointments and is not a crisis or emergency service.

Yes. Visits happen over an encrypted, private connection, and your health information is handled in line with Canada's PIPEDA privacy standards. We know St. John's and the surrounding communities are close-knit, and that privacy matters even more in a small place. You choose where you take your appointment, nothing is shared without your consent, and you can ask your counsellor about confidentiality and its limits at any time.

You don't need a referral to book counselling with us. Coverage varies: many private and workplace insurance plans reimburse registered counselling or therapy, while Newfoundland and Labrador's public MCP plan does not cover most private counselling. We'll be upfront about fees before you book so there are no surprises, and you can check your own plan for mental health or paramedical benefits.

We support adults across the St. John's metro area — including downtown, Georgestown, Churchill Square, Mount Pearl, Paradise, Conception Bay South, Torbay, and Portugal Cove-St. Philip's — and, because care is virtual, people throughout the northeast Avalon and the wider province. All you need is a private space and a phone, tablet, or computer with an internet connection.

Mental Health Counselling Online is a private $80 CAD service and is not billed to MCP. Extended-health reimbursement varies by plan and provider credentials, so confirm before booking.

Choose from the current Mental Health Counselling Online appointment times shown in the booking form. Availability changes with demand; the counselling visit is not an emergency service.

Because care is virtual, TelePlus Care serves patients across Newfoundland and Labrador, including St. John's, Corner Brook, Gander, Grand Falls-Windsor, and Mount Pearl, and other communities — anywhere in the province with a phone or internet connection.

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