Before you book
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
Need a prescription refill in Winnipeg? Book a secure phone or video visit for a medication you already take. A Canadian-licensed doctor reviews your medication and sends the prescription to your pharmacy when it is safe and appropriate.
Book Prescription Refill$50 CAD for up to 3 medications · shown before payment

Book an online prescription refill visit in Winnipeg for a stable, non-controlled medication. Have your medication name, dose, and preferred pharmacy ready for the doctor.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
This service is for renewing a medication you already take, not for diagnosing something new. During a secure phone or video visit, a Canadian-licensed doctor confirms what you are on, how long you have taken it, whether the dose has changed, and whether you have new symptoms, side effects, or allergies. If your medication is stable and appropriate for virtual care, the doctor can renew it and send the prescription to the Winnipeg pharmacy you choose. If it is not — because something needs monitoring, an exam, or a prescriber who follows your full history — the doctor tells you plainly and points you to the safest next step. The goal is to keep a stable, ongoing medication from lapsing between appointments, whether you live in Fort Garry, work near Portage and Main, or study downtown, without pretending a video call can replace care that genuinely needs to happen in person.
Before booking anything, it is worth talking to your pharmacist. Manitoba pharmacists can extend many continuing prescriptions in limited amounts to bridge you to a prescriber visit, and they can assess and prescribe for a defined list of minor ailments — a scope the province has signalled it intends to widen. For a stable maintenance medication, the pharmacy counter near you, from an independent in Osborne Village to a chain in Waverley West, is often the fastest route. If you do not have a regular provider, Manitoba's Family Doctor Finder program connects residents to a home clinic with a family doctor or nurse practitioner; you can register online or call 204-786-7111 in Winnipeg. A TelePlus Care visit fills the gap in between: when refills have lapsed, the dose has changed, new symptoms have appeared, or the medication sits outside a pharmacist's scope, a licensed doctor can review it online and renew it when that is clinically appropriate.
Many stable maintenance medications can be reviewed virtually when you have already been taking them and there are no new warning signs. The doctor decides case by case and may ask for recent readings, lab results, or pharmacy details before renewing anything. This is about continuity for treatment that is already working, not starting a complex new therapy over a video call. If your last bloodwork is overdue or your numbers have drifted, the doctor may renew a short bridge supply and ask you to complete testing rather than sign off blindly. The examples below are common, but they are illustrations only — being on this list does not guarantee an online refill, and a medication that is not listed is not automatically ruled out. What matters is whether your specific situation can be assessed safely without an in-person exam.
Some prescriptions need a hands-on exam, recent testing, close monitoring, or a prescriber who knows your full history, and the doctor will not renew a medication online when that would be unsafe or outside the proper standard of care. Controlled substances are the clearest line: opioids, benzodiazepines such as lorazepam or clonazepam, and ADHD stimulants are regulated under Health Canada's Controlled Drugs and Substances Act and are never prescribed or refilled through routine online visits — no exceptions. Other medications, including some for the heart, kidneys, thyroid, or diabetes, may need current bloodwork before a safe renewal. And an online visit is never the place for an emergency. If you have chest pain, severe shortness of breath, fainting, sudden weakness on one side, or thoughts of harming yourself, call 911 or go to the nearest emergency department — Health Sciences Centre, St. Boniface Hospital, and Grace Hospital all run adult ERs. For urgent but non-emergency concerns, the Health Links-Info Sante nurse line at 204-788-8200 can help you decide where to go, any hour of the day.
Booking an online prescription refill in Winnipeg is meant to be simple. You complete a secure intake with your medication name, dose, and preferred pharmacy, choose an appointment time, and speak with a licensed doctor by phone or video. The doctor reviews your request, explains whether a refill is appropriate, and gives clear next steps — pharmacy pickup, a lab requisition, or a recommendation for in-person care. You do not need a family doctor to book, and you can use the service from anywhere in the city, whether you are between providers, new to Winnipeg, or simply cannot line up clinic hours with your shift. Keep your medication bottle or a recent prescription label handy so the details are accurate, and watch your email for a booking confirmation and appointment link.
When the doctor renews your medication, the prescription can be sent electronically to the pharmacy you choose anywhere in Winnipeg — a chain, a grocery-store counter, an independent community pharmacy, or a delivery option if that suits you better. Pick whichever fits your route, your schedule, or your neighbourhood, whether that is near your home in Charleswood, on your walk through the Village, or beside campus in St. Boniface. Have your medication bottle or previous prescription details ready so the pharmacy can match the record, and ask them about pickup timing once the prescription arrives. Costs at the counter depend on your coverage; Manitoba's income-based Pharmacare program and any private or workplace plan you hold apply as usual. If the pharmacy needs anything clarified, they can contact the clinic directly.
A routine refill can still turn stressful when a family doctor is booked weeks out, a walk-in clinic is full by mid-morning, or your work hours never overlap with clinic hours. A virtual refill review helps keep stable medication from running out while leaving the doctor room to send you for testing or in-person care when that is safer. It is a practical fit for students at the University of Manitoba, the University of Winnipeg, Universite de Saint-Boniface, and Red River College Polytechnic who are far from a hometown doctor; for shift workers, caregivers, and commuters; and for people newly arrived in the city still waiting on a Family Doctor Finder match. TelePlus Care supports patients across Winnipeg and nearby Manitoba communities — from Transcona and St. Vital to Headingley, Oak Bluff, and the surrounding region. The aim stays the same: review the refill safely, avoid needless gaps, and steer you to in-person care when the situation calls for it.
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Prescription RefillWe also provide online prescription refills in these Manitoba communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Winnipeg and other Manitoba communities including Brandon, Portage la Prairie, Steinbach, and Thompson with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Manitoba (CPSM) to care for patients in Manitoba.
Health care in Manitoba is administered through Manitoba Health. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to Manitoba Health, and no referral, roster, or wait-list is required.
For free, publicly funded non-urgent health advice in Manitoba, you can also call Health Links – Info Santé (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Have your medication bottle or pharmacy label handy: the drug name, strength, how you take it, and the pharmacy you want to use.
A Canadian licensed doctor reviews the medication, recent changes, side effects, and allergies with you by phone or secure video.
The prescription is sent electronically to the pharmacy you chose. Ask the pharmacy when it will be ready before you head over.
The doctor explains the safer next step, such as lab work or an in-person assessment. Controlled substances are never renewed online.
$50 CAD for up to 3 medications, shown before you pay.
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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
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