Online Prescription Refill in Ottawa
Need a prescription refill in Ottawa? Skip the walk-in clinic. Book online, speak with a TelePlus Care licensed physician by secure video, and get your prescription sent to your pharmacy — usually within 1-3 hours.
Book Your Appointment Now
What You Get
A new prescription issued by a TelePlus Care licensed physician after a quick virtual consultation. Sent directly to your preferred Ottawa pharmacy or to your email.
- Issued by a TelePlus Care licensed physician
- Delivered to your pharmacy, usually within 1-3 hours
- Filled at any Ottawa pharmacy (Shoppers, Rexall, Costco, Loblaws, local independent)
- Compliant with Ontario pharmacy regulations

What We Can Refill
Most stable, non-controlled medications can be renewed virtually.
- Blood pressure medications
- Cholesterol medications (statins)
- Diabetes medications (metformin, etc.)
- Asthma inhalers
- Birth control pills
- Antidepressants (SSRIs/SNRIs)
- Thyroid medications
- Acid reflux medications

What We Can't Refill
Controlled substances and high-risk medications require in-person assessment under Ontario regulations.
- Narcotics and opioids
- Benzodiazepines (Xanax, Ativan, etc.)
- ADHD stimulants
- Medications requiring blood work we haven't reviewed
- First-time prescriptions for complex conditions

Why TelePlus Care
Walk-in waits in Ottawa can stretch hours. We give you a TelePlus Care licensed doctor in minutes, fully online, with no surprise billing.
- TelePlus Care licensed physicians
- Wait under 20 minutes — most days
- Encrypted video, privacy-compliant
- Flat fee shown before you book

How It Works
Three simple steps.
- Book — choose a time slot in under 2 minutes
- Consult — speak with a TelePlus Care licensed physician by secure video
- Receive — your prescription goes to your Ottawa pharmacy

Who Can Use This
Anyone physically located in Ontario at the time of the consultation, with a stable medication that's currently or recently prescribed.
- Ottawa residents with stable conditions
- People between family doctor visits
- Newcomers without an established family physician
- Anyone needing a quick refill before an active prescription expires

Pharmacy Pickup in Ottawa
Your prescription goes to whichever pharmacy works for your schedule.
- Shoppers Drug Mart
- Rexall
- Costco Pharmacy (members)
- Loblaws / Real Canadian Superstore Pharmacy
- Local independent pharmacies
- Mail-order options where appropriate

About Our Ottawa Service
TelePlus Care is a virtual clinic serving all of Ottawa and the surrounding region. Evening and weekend slots are available.
- Serving the full City of Ottawa
- Available across the region
- Evening and weekend appointments
- Pharmacy delivery options where supported

Your Fast and Convenient Healthcare Solution
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowTeleplus care clinic is not an urgent care clinic. If you have an emergency please call 911 or go to the nearest urgent care facility.













