Online Prescription Refill in Burnaby BC — Same-Day Virtual Doctor
An online prescription refill in Burnaby from TelePlus Care lets you renew your medication by secure video without trekking to a Kingsway walk-in or commuting downtown for a family-doctor appointment. We serve every Burnaby neighbourhood — Metrotown, Brentwood, Lougheed, Burnaby Mountain, Highgate, Burnaby Heights, and Edmonds — including SFU and BCIT students, condo residents along the SkyTrain corridor, and families near Burnaby Hospital. Because TelePlus Care is an Alberta-based virtual clinic, this is a paid out-of-province visit; MSP does not cover private virtual prescription refills. A flat fee of approximately $40-$80 applies and your prescription is delivered within 30 minutes for any Burnaby pharmacy.
Book Your Appointment Now
TelePlus Care provides online prescription refills for Burnaby residents through licensed BC physicians on a paid private basis. MSP does not cover these out-of-province virtual visits, so a flat fee of $40-$80 applies. Same-day prescriptions are issued within 30 minutes for any Burnaby pharmacy.
- MSP does not cover virtual prescription refill consultations from private clinics — flat fee applies (typically $40-$80)
- Physicians are licensed and authorized to prescribe in BC via telemedicine
- Same-day turnaround — prescription issued within 30 minutes for any BC pharmacy
- PIPEDA + BC PIPA (Personal Information Protection Act) compliant secure platform
Online Refills for Burnaby Residents
Burnaby sits at the geographic centre of Metro Vancouver and is home to two major post-secondary institutions — SFU on Burnaby Mountain and the main BCIT campus near Willingdon — plus a fast-growing high-density population along the Expo and Millennium SkyTrain lines. Walk-in clinics at Metrotown, Brentwood Town Centre, and Lougheed Town Centre fill capacity quickly, and many Burnaby family practices have been closed to new patients for years. TelePlus Care lets anyone in Metrotown, Brentwood, Lougheed, Highgate, Burnaby Heights, Edmonds, or on Burnaby Mountain connect by encrypted video with a licensed BC physician and renew a stable medication on the same day.
Common Refills for Burnaby Patients
Most non-controlled chronic medications used by adults in Burnaby can be refilled virtually after a brief medication review by a physician.
- Antihypertensives — ramipril, perindopril, amlodipine, bisoprolol
- Cholesterol — atorvastatin, rosuvastatin, ezetimibe
- Diabetes — metformin, Jardiance, Ozempic, Trulicity, Rybelsus
- Mental health — Cipralex, Zoloft, Wellbutrin, Effexor, Pristiq
- Asthma and COPD inhalers — Symbicort, Trelegy, Advair, Ventolin
- Thyroid replacement — Synthroid, Eltroxin, levothyroxine
- GERD — pantoprazole, esomeprazole, rabeprazole
- Birth control pills, patches, rings, and HRT
- ED medications — sildenafil (Viagra), tadalafil (Cialis)
What We Cannot Refill
Federal law and 's Practice Standard on Telemedicine restrict virtual prescribing of certain medications. We do not refill the following — these need an in-person Burnaby physician.
- Controlled substances under the Controlled Drugs and Substances Act — opioids, stimulants (Adderall, Vyvanse, Concerta, Ritalin), benzodiazepines (Ativan, Xanax, clonazepam)
- Methadone and Suboxone for opioid agonist therapy
- Medical cannabis authorizations
- Hypnotics such as zopiclone in many cases
- First-time prescriptions where in-person physical assessment is clinically required
How a Burnaby Online Refill Works
The process follows 's Practice Standard for Telemedicine and is the same whether you're in a Metrotown high-rise, a Brentwood condo, or near Burnaby Hospital. Most refills take less than 15 minutes from intake to delivery.
- Step 1 — Complete the online intake (medications, allergies, preferred Burnaby pharmacy)
- Step 2 — Pay the flat consultation fee (MSP does not cover this private out-of-province service)
- Step 3 — Connect with a licensed physician by encrypted video
- Step 4 — Doctor reviews and issues the refill within 30 minutes if appropriate
- Step 5 — Receive a signed PDF prescription you can fill at any Burnaby pharmacy
Pricing and MSP Coverage in Burnaby
TelePlus Care is an Alberta-based virtual clinic, so consultations for Burnaby residents are private out-of-province visits. The Medical Services Plan (MSP) does not reimburse private virtual prescription refill consultations from out-of-province providers. The fee is shown before booking and you receive an itemized receipt that many extended health plans — Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield — will reimburse as an uninsured medical service. BC Fair PharmaCare can still cover the medication itself when filled at your Burnaby pharmacy.
- Standard refill consultation: typically $40-$80 flat fee, disclosed up front
- MSP does NOT cover private out-of-province virtual prescription refills
- Itemized receipt for extended health benefit reimbursement
- BC Fair PharmaCare can still apply to medication cost
Burnaby Neighbourhoods and Pharmacies We Serve
Anyone physically in Burnaby at the time of the consultation can use the service. Our patients fill prescriptions at every major Burnaby chain plus independent pharmacies in each town centre.
- Metrotown, Brentwood, Lougheed, Highgate, Edmonds, Burnaby Heights, Burnaby Mountain
- Adjacent communities — New Westminster, Coquitlam, North Burnaby
- Pharmacies — London Drugs and Shoppers Drug Mart at Metropolis at Metrotown, London Drugs and Pharmasave at Brentwood Town Centre, Shoppers at Lougheed Town Centre, Save-On-Foods Pharmacy at Highgate, Costco at Still Creek, plus independent pharmacies near Burnaby Hospital and along Hastings
Privacy — PIPEDA and BC PIPA
Every Burnaby consultation is conducted on an encrypted platform that complies with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (BC PIPA). The Practice Standard on Telemedicine requires physicians to use platforms that protect confidentiality and obtain informed consent for virtual care. Your chart, prescription, and notes are stored on Canadian servers and only your treating physician and the pharmacist you choose can access them.
- End-to-end encrypted video on Canadian-hosted infrastructure
- PIPEDA and BC PIPA compliant
- Practice Standard on Telemedicine followed
- Patient chooses the Burnaby pharmacy — no automatic routing
Why Burnaby Residents Choose TelePlus Care
Burnaby's growth along the SkyTrain corridor has outpaced the supply of family doctors. Walk-in clinics at Metrotown, Brentwood, and Lougheed routinely cap same-day capacity within an hour of opening, and the wait at Burnaby Hospital's emergency for non-urgent issues is often hours long. TelePlus Care fills the routine-refill gap with same-day virtual access from a licensed physician at a transparent flat fee — particularly useful for SFU and BCIT students with tight class schedules and tower-block residents who want to skip the trip downtown.
- licensed BC physicians
- Same-day refills — typically within 30 minutes
- Transparent flat fee — disclosed before booking
- Honest about coverage — this is a paid private service, MSP does not pay
- Encrypted platform meeting PIPEDA and BC PIPA standards
Your Fast and Convenient Healthcare Solution
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment Now
Serving Communities Across Alberta
Burnaby — Metrotown, Brentwood, Lougheed, Highgate, Edmonds, Burnaby Heights, Burnaby Mountain, plus New Westminster and Coquitlam.
Teleplus care clinic is not an urgent care clinic. If you have an emergency please call 911 or go to the nearest urgent care facility.
