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Choose the service you need and complete a short intake. No referral is needed.
Hamilton residents managing thyroid problems, type 2 diabetes, PCOS, or low testosterone can connect by video with a licensed doctor — no long specialist waitlist to get started. From Dundas to Stoney Creek and the Mountain, your doctor reviews your symptoms, orders the right blood work, and refers you to a specialist when advanced care is required.
Book Weight-Loss Assessment$149 CAD initial assessment · shown before payment

Hamilton patients with thyroid, diabetes, PCOS, or hormone concerns can book a virtual visit with TelePlus Care. A licensed doctor assesses symptoms, orders labs such as TSH, A1C, and hormone panels through LifeLabs or Dynacare, starts or adjusts common medications, and refers to a specialist when advanced care is required. A licensed doctor reviews your intake before the visit and explains the safest next step.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Hormonal and metabolic conditions develop gradually, and Hamilton patients often wait a long time for a specialist appointment. A virtual visit with a licensed doctor lets you start the assessment now: reviewing symptoms, ordering the right tests, and treating the common conditions that do not need a specialist. Book a virtual visit if you are dealing with:

Walk-in clinics across Downtown Hamilton, the Mountain, and Ancaster can mean long waits, and metabolic medicine referrals through the public system can take many months. Our doctors help you make progress sooner. To be clear, TelePlus Care doctors are Canadian licensed doctors with focused expertise in internal medicine, metabolism, and obesity medicine, and they refer you to a specialist when your case calls for one. During your visit the doctor can order TSH and thyroid panels, A1C and glucose testing, and hormone bloodwork, with requisitions sent to a LifeLabs or Dynacare location near you. They can start or adjust common medications for hypothyroidism, type 2 diabetes, and related conditions.

Many common hormone concerns can be managed virtually by a doctor. More complex cases are referred to a specialist for advanced care. Commonly managed virtually: hypothyroidism, hyperthyroidism with stable presentation, type 2 diabetes and prediabetes, PCOS, and low testosterone. Referred to a specialist: complicated or unstable thyroid disease, type 1 diabetes, pituitary or adrenal disorders, suspected hormone-producing tumours, and any case that needs specialist testing or treatment.

Virtual care is not appropriate for an acute hormone-related crisis. If you have any of the following, go to the nearest emergency department — such as Hamilton General Hospital, Juravinski Hospital, or St. Joseph's Healthcare Hamilton — or call 911.

Booking takes only a couple of minutes from any Hamilton location with internet access.

When medication is appropriate, your prescription can be filled at any Hamilton pharmacy of your choice. Whether you live near Mc Master University, work downtown, or are based in Stoney Creek or Dundas, you can pick up your medication close to home. Supported pharmacy chains across Hamilton include Shoppers Drug Mart, Rexall, Costco Pharmacy, Walmart Pharmacy, and independent neighbourhood pharmacies on the Mountain and in the lower city.

TelePlus Care is a virtual clinic providing care to patients across Hamilton, including Dundas, Ancaster, Stoney Creek, Waterdown, and the surrounding region. Our doctors are licensed to practise medicine. All consultations are conducted on PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Weight-Loss AssessmentWe also provide this service in these Ontario communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care offers adults in Hamilton and surrounding communities an online medical weight-loss assessment by secure phone or video. In Alberta, the medical visit is $0 with an active Alberta Health Card and $149 without; medication and pharmacy costs are separate.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario.
Health care in Ontario is administered through Ontario Health Insurance Plan. Weight Loss Online is a private $149 CAD assessment and is not billed to OHIP; medication, laboratory, and follow-up costs are separate when recommended.
For free, publicly funded non-urgent health advice in Ontario, you can also call Health811.
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Hamilton — head office in Edmonton, Alberta