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Choose the service you need and complete a short intake. No referral is needed.
Living in Cranbrook or the wider East Kootenay region, hormone and thyroid concerns can mean a long wait to see a specialist. TelePlus Care connects you by video with a licensed doctor who assesses common thyroid, diabetes, PCOS, and testosterone concerns, orders the right blood work at a LifeLabs site near you, and refers you to a specialist when advanced care is required.
Book Weight-Loss Assessment$149 CAD initial assessment · shown before payment

Cranbrook patients with thyroid, diabetes, PCOS, or low-testosterone concerns can book a virtual visit with a licensed doctor through TelePlus Care. The doctor reviews symptoms, orders labs such as TSH, A1C, and hormone panels at LifeLabs, starts or adjusts common medications, and refers to a specialist when advanced care is needed. A licensed doctor reviews your intake before the visit and explains the safest next step.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Hormonal and metabolic conditions are common and often develop slowly. A TelePlus Care doctor can assess and help manage many of these virtually for patients across Cranbrook and the East Kootenay. Consider a virtual visit if you are dealing with any of the following:

In a community the size of Cranbrook, a metabolic medicine referral can mean travelling to Kelowna or the Lower Mainland and waiting months for an appointment. A TelePlus Care visit lets you start the process sooner. A licensed doctor reviews your symptoms, orders the relevant baseline blood work, and begins or adjusts common medications where appropriate. When your results or symptoms point to a condition that needs specialist input, the doctor arranges a referral to a specialist rather than managing it virtually.

TelePlus Care patients across Cranbrook fill prescriptions at the pharmacy of their choice. Whether you live near the downtown Baker Street area, in Slaterville, near the College of the Rockies, or out toward Marysville and Kimberley, your prescription and lab requisition are handled during the visit. Blood work requisitions are sent to a LifeLabs collection site near you. Prescriptions can be filled at Shoppers Drug Mart, Save-On-Foods Pharmacy, Pharmasave, or any independent pharmacy in the region.

Virtual care suits ongoing assessment and routine management, but some hormone-related symptoms are urgent and need in-person evaluation at the East Kootenay Regional Hospital emergency department or by calling 911.

Booking takes just a few minutes from anywhere in Cranbrook with an internet connection.

Our doctors manage common hormone concerns virtually, but complex cases are best handled by a specialist. We will arrange a referral to a specialist for situations such as these.

TelePlus Care is a virtual clinic providing convenient care to patients across Cranbrook, Kimberley, Fernie, Creston, and the wider East Kootenay region. Our doctors are licensed to practise medicine. All consultations are conducted on PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Weight-Loss AssessmentWe also provide this service in these British Columbia communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care offers adults in Cranbrook and surrounding communities an online medical weight-loss assessment by secure phone or video. In Alberta, the medical visit is $0 with an active Alberta Health Card and $149 without; medication and pharmacy costs are separate.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of British Columbia (CPSBC) to care for patients in British Columbia.
Health care in British Columbia is administered through Medical Services Plan. Weight Loss Online is a private $149 CAD assessment and is not billed to MSP; medication, laboratory, and follow-up costs are separate when recommended.
For free, publicly funded non-urgent health advice in British Columbia, you can also call HealthLink BC (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
Virtual care for Cranbrook — head office in Edmonton, Alberta