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TelePlus Care
Online Doctor in Northwest Territories
Need to talk to a doctor online in the Northwest Territories without travelling long distances or waiting for a fly-in clinic day? TelePlus Care connects NWT residents with doctors registered to practise in the Northwest Territories by secure video or phone — often within 1 to 2 hours of booking. Whether you are in Yellowknife, Hay River, Inuvik, Fort Smith, Behchoko, Norman Wells, or a smaller community across the territory, you can speak with a doctor from home for everyday medical needs. A licensed doctor reviews your intake before the visit and explains the safest next step.
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Quick Answer
An online doctor in the Northwest Territories is a doctor registered to practise in the territory who delivers care by secure video or phone. TelePlus Care offers same-day virtual visits across the NWT for prescriptions, refills, sick notes, infections, mental-health support, and chronic care. Your intake helps the clinician understand your symptoms, history, and goals before the visit.
- The Northwest Territories has a population of approximately 45,000 residents spread across a vast, remote geography.
- Approximately 6.5 million Canadians lack a regular family doctor (Statistics Canada, 2024); access is especially limited in the North.
- Many NWT communities rely on health centres staffed by nurses with visiting doctors, and the nearest hospital can be a flight away.
- TelePlus Care telehealth runs on PIPEDA-compliant, Canadian-hosted infrastructure that protects your personal health information.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
What an Online Doctor in the Northwest Territories Actually Does
An online doctor in the Northwest Territories is a doctor registered to practise in the territory who consults with patients remotely instead of from a brick-and-mortar clinic. At TelePlus Care, every doctor serving NWT patients holds territorial medical registration and is trained to deliver virtual care across the North — workers and families in Yellowknife, residents in Hay River, Inuvik and Fort Smith, and people in smaller communities where care often depends on a local health centre and visiting practitioners. During your appointment you describe your symptoms by secure video or phone, the doctor asks targeted clinical questions, reviews your relevant history, and provides a diagnosis and treatment plan. A general virtual visit can assess common illnesses, prescribe and refill medications (no controlled substances), order lab tests or imaging requisitions, provide sick notes and medical documentation, manage chronic conditions, and refer you to a specialist when needed. If your case requires a hands-on examination, your online doctor will tell you directly and route you to the nearest health centre or hospital.
When to See an Online Doctor vs Going to an ER in the NWT
Many NWT residents who default to the emergency department at Stanton Territorial Hospital in Yellowknife, the Hay River Health Centre, or the Inuvik Regional Hospital for a UTI, sinus infection, or prescription refill spend significant time travelling for care that could be handled virtually in 20 to 30 minutes. Online doctor visits are designed for routine, non-emergency concerns. Severe symptoms still belong in the ER or your local health centre. Go to an emergency room, your local health centre, or call 911 for any of the following — do not book a virtual visit:
- Chest pain, pressure, or shortness of breath that is new or severe.
- Sudden weakness, facial droop, slurred speech, or any suspected stroke symptom.
- Severe abdominal pain, persistent vomiting, or signs of internal bleeding.
- Major trauma, suspected fracture, deep lacerations, or significant burns.
- Suicidal thoughts with intent or any acute psychiatric crisis — call 911 or attend the nearest hospital emergency department or health centre.
- Severe allergic reactions, throat swelling, or difficulty breathing.
- Heavy uncontrolled bleeding or any loss of consciousness.
Conditions NWT Online Doctors Treat Daily
TelePlus Care's online doctors handle a wide range of everyday concerns for Northwest Territories patients. Most virtual visits resolve in a single appointment with a same-day prescription, lab requisition, or digital sick note delivered to your inbox.
- Urinary tract infections (UTIs) — fast assessment and same-day prescription for uncomplicated UTIs.
- Colds, seasonal flu, and sinus infections — common through the NWT's long, deep-cold winters.
- Sore throat and suspected strep — clinical assessment with a lab requisition if a swab is needed.
- Ear infections in adults and children — assessment and treatment plan.
- Pink eye (conjunctivitis) — video assessment and same-day prescription where indicated.
- Skin issues — acne, eczema, psoriasis flares, rashes, and fungal infections.
- Mental-health support — anxiety, depression, stress, and sleep difficulties.
- Prescription refills — for stable, ongoing medications including blood-pressure pills and asthma inhalers.
- Doctor's notes for work or school.
- Chronic-disease management — diabetes, hypertension, thyroid, and asthma check-ins.
Booking Your NWT Online Doctor Visit — Under 5 Minutes
We designed the booking flow so a Northwest Territories patient can move from "I should probably see someone about this" to "I have a confirmed appointment" in under five minutes. Step 1 — Visit telepluscare.com/book-appointment. Choose a virtual visit and pick a same-day slot. Step 2 — Enter your contact details and a brief reason for your visit. This helps the doctor prepare and keeps the consult focused. Step 3 — At your appointment time, connect by secure video or phone. Most visits last 10 to 20 minutes. Prescriptions are routed to your local pharmacy, and sick notes and lab requisitions are emailed to you — a real advantage for residents far from a hospital.
Appointment Details, Prescriptions, and Lab Tests in the NWT
TelePlus Care online doctor visits in the Northwest Territories are offered through a clear booking process. Appointment steps are reviewed and shown to you in full before you confirm the booking. The booking team explains what to expect before your visit. The same upfront appointment steps applies to documentation products such as sick notes, work-accommodation letters, school medical letters, and return-to-work forms. If a prescription is appropriate, it is sent electronically to the NWT pharmacy of your choice (no controlled substances). If a lab test or imaging study is needed, your doctor issues a requisition you can take to your local hospital or community health centre laboratory for processing.
Communities Across the Northwest Territories We Serve
TelePlus Care's online doctor service is territory-wide — anywhere in the Northwest Territories with a phone or internet connection works, which is a major advantage for residents far from a hospital. We see patients from:
- North Slave — Yellowknife, Behchoko, Dettah, and Ndilo.
- South Slave — Hay River, Fort Smith, Fort Resolution, and Enterprise.
- Dehcho — Fort Simpson, Fort Providence, and surrounding communities.
- Sahtu — Norman Wells, Deline, Tulita, and Fort Good Hope.
- Beaufort Delta — Inuvik, Aklavik, Tuktoyaktuk, and Fort Mc Pherson.
- Smaller and remote communities where care often depends on a local health centre and visiting practitioners.
Why NWT Patients Choose TelePlus Care
Northwest Territories residents pick TelePlus Care over long-distance travel for a few specific reasons that come up in patient feedback consistently.
- Distance — many communities are reachable only by ice road, ferry, or air, and the nearest hospital can be a flight away. A virtual visit happens from home.
- Weather — extreme cold, blizzards, and whiteouts make travel dangerous. A virtual visit keeps you off the road and out of the air.
- Contagious illness — when you are coughing, feverish, or have pink eye, sitting in a crowded waiting room exposes others. Stay home and get treated.
- Same-day access — when a doctor only visits your community periodically, we can see you today.
- Registered doctors — every doctor holds Northwest Territories medical registration.
- Privacy — every visit happens on an encrypted, Canadian-hosted platform that protects your personal health information.
Online Doctor in Northwest Territories — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
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Other Northwest Territories Locations
We also provide this service in these Northwest Territories communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Northwest Territories
Virtual care in Northwest Territories: coverage & licensing
TelePlus Care connects patients across Northwest Territories, in communities including Yellowknife with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Northwest Territories
You are seen by a Canadian licensed doctor authorized by the the Northwest Territories physician licensing authority to care for patients in Northwest Territories.
Public insurer: NWT Health Care Plan
Health care in Northwest Territories is administered through NWT Health Care Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to NWT Health Care Plan, and no referral, roster, or wait-list is required.
Free health advice
For free, publicly funded non-urgent health advice in Northwest Territories, you can also call 811 (Northwest Territories).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Northwest Territories
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
