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TelePlus Care
Online Doctor in London, Ontario
Need to see a doctor online in London, Ontario without the wait? TelePlus Care connects Londoners with a licensed doctor by secure video or phone — typically within 1 to 2 hours of booking. Skip the unattached-patient waitlists, the long waits at the Victoria Hospital and University Hospital (LHSC) emergency departments, and the drive down Wellington Road or Oxford Street to a packed walk-in. Whether you live in Old North, Wortley Village, Byron, Masonville, Hyde Park, White Oaks, Westmount, or out toward St. Thomas and Strathroy, you can speak with a licensed doctor from your living room. A licensed doctor reviews your intake before the visit and explains the safest next step.
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Quick Answer
An online doctor in London, Ontario is a licensed doctor who treats London-area patients by secure video or phone. TelePlus Care offers same-day virtual visits for prescriptions, sick notes, UTIs, infections, mental health, and chronic care. Your intake helps the clinician understand your symptoms, history, and goals before the visit.
- London is southwestern Ontario's largest city with a population of approximately 430,000, anchoring the broader London-Middlesex region.
- Approximately 6.5 million Canadians lack a regular family doctor (Statistics Canada, 2024).
- London Health Sciences Centre operates Victoria Hospital and University Hospital, where non-urgent emergency waits can stretch for hours.
- TelePlus Care telehealth runs on PIPEDA-compliant, Canadian-hosted infrastructure aligned with Ontario's Personal Health Information Protection Act (PHIPA).
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
What an Online Doctor in London Actually Does
An online doctor in London is a fully licensed doctor who consults with patients remotely instead of from a brick-and-mortar clinic. At TelePlus Care, every doctor is licensed and trained to deliver virtual care across the London region — Western University and Fanshawe College students, downtown professionals near Richmond Row, families in Byron and Hyde Park, seniors in Old North and Wortley Village, and patients out in St. Thomas, Strathroy, and Dorchester. During an online doctor appointment you describe your symptoms by secure video or phone, the doctor asks targeted clinical questions, reviews your relevant history, and then provides a diagnosis and a treatment plan. If a prescription is appropriate it is sent to the London pharmacy of your choice. If documentation like a sick note is needed, it is delivered to you digitally. If your case requires hands-on examination — chest auscultation, deep wound assessment, or imaging — your online doctor will tell you directly and route you to the right local resource.
When to See an Online Doctor vs Going to a London ER
Many London patients who default to the Victoria Hospital or University Hospital emergency department for a UTI, sinus infection, or prescription refill spend several hours in a waiting room for care that could be handled virtually in 20 to 30 minutes. Online doctor visits are designed for routine, non-emergency concerns. Severe symptoms still belong in a London ER. Go to an emergency room or call 911 for any of the following — do not book a virtual visit:
- Chest pain, pressure, or shortness of breath that is new or severe.
- Sudden weakness, facial droop, slurred speech, or any suspected stroke symptom.
- Severe abdominal pain, persistent vomiting, or signs of internal bleeding.
- Major trauma, suspected fracture, deep lacerations, or significant burns.
- Suicidal ideation with intent or any acute psychiatric crisis (call 911 or attend the nearest London ER).
- Severe allergic reactions, throat swelling, or difficulty breathing.
- Heavy uncontrolled bleeding or any loss of consciousness.
Conditions London Online Doctors Treat Daily
TelePlus Care's online doctors treat a wide range of routine conditions for London patients. Most virtual visits resolve in a single appointment with a same-day prescription or a digital sick note delivered to your inbox.
- Urinary tract infections (UTIs) — fast assessment and same-day prescription for uncomplicated UTIs.
- Sinus infections, colds, and seasonal flu — common through London's cold, snowy southwestern Ontario winters.
- Sore throat and suspected strep — clinical assessment with a lab requisition if a swab is needed.
- Ear infections in adults and children — assessment and treatment plan.
- Pink eye (conjunctivitis) — visual assessment by video and same-day prescription where indicated.
- Skin issues — acne, eczema, psoriasis flares, rashes, and fungal infections.
- Mental health support — anxiety, depression, stress, sleep difficulties, and ADHD follow-up care.
- Prescription refills — for stable, ongoing medications including blood pressure and asthma inhalers.
- Doctor's notes for work or school are handled through the appropriate appointment pathway.
- Chronic disease management — diabetes, hypertension, thyroid, and asthma check-ins.
Booking Your London Online Doctor Visit — Under 5 Minutes
We designed the booking flow so a London patient can move from "I should probably see someone about this" to "I have a confirmed appointment" in under five minutes. Step 1 — Visit telepluscare.com/book-appointment. Choose a virtual visit and pick a same-day slot. Step 2 — Enter your contact details and a brief reason for your visit. This helps the doctor prepare and keeps the consult focused. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit. Step 3 — At your appointment time, connect by secure video or phone. Most visits last 10 to 20 minutes. Prescriptions are routed to your London pharmacy. Sick notes and lab requisitions are emailed to you.
How Online Doctor Visits Work in London
TelePlus Care operates through a clear booking process. Appointment steps are shown before booking, so whether you are an established London resident, new to southwestern Ontario, or visiting from outside the province. Documentation products — sick notes, work-accommodation letters, school medical letters, return-to-work forms, and third-party paperwork — also include appointment steps shared before booking. If a test is ordered, your doctor sends a lab requisition you can take to a LifeLabs or Dynacare collection site in London or across Ontario. Prescriptions go to the pharmacy you choose.
London Neighbourhoods and Communities We Serve
TelePlus Care online doctor service is location-flexible — anywhere with a phone or internet connection works. We see London-area patients daily from:
- Central London — downtown, Richmond Row, Old North, Old East Village, and Woodfield.
- South London — Wortley Village, Westmount, White Oaks, and the Wellington Road corridor.
- West London — Byron, Hyde Park, Oakridge, and Westmount communities.
- North London — Masonville, Stoneybrook, Sunningdale, and the area around Western University.
- Surrounding region — St. Thomas, Strathroy, Dorchester, Ilderton, Lucan, and Komoka.
- Major institutions — Western University, Fanshawe College, and the London Health Sciences Centre (Victoria and University Hospital) catchment.
Western, Fanshawe & London Student Care
London's large post-secondary population — Western University and Fanshawe College — is one of the heaviest user groups for online doctor services. Class schedules, midterm season, and short reading weeks make booking a traditional in-person family practice appointment nearly impossible. A virtual visit fits between lectures. We regularly support London students with prescription refills (including SSRIs, ADHD medications continued from existing diagnoses, and oral contraceptives), sick notes for missed midterms, mental health check-ins, UTI care, and sinus and throat infections. If you are an out-of-province or international student studying in London, the care team confirms the visit steps, intake requirements, and follow-up plan before the appointment.
Why London Patients Choose TelePlus Care
London residents pick TelePlus Care over driving to a physical walk-in for a few specific reasons that come up in patient feedback consistently.
- Winter weather — heavy snow squalls off the Great Lakes and icy commutes along Wellington Road and Oxford Street make a round trip to a walk-in unpleasant. A virtual visit happens from your kitchen.
- Contagious illness — when you are coughing, feverish, or have pink eye, sitting in a crowded waiting room exposes others. Stay home and get treated.
- Time savings — a virtual visit including booking, consult, and prescription transmission often takes under an hour versus a half-day at a walk-in or ER.
- Same-day access — many London family doctors are booking weeks out for non-urgent issues. We see you today.
- Licensed doctors — every TelePlus Care doctor is licensed, the same standard of care as your in-person family doctor.
- Privacy — every visit happens on an encrypted, PIPEDA-compliant platform aligned with Ontario's PHIPA.
Online Doctor in London — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
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Other Ontario Locations
We also provide this service in these Ontario communities:
Online Doctor in MarkhamOnline Doctor in MiltonOnline Doctor in MississaugaOnline Doctor in NewmarketOnline Doctor in Niagara FallsOnline Doctor in North BayOnline Doctor in OakvilleOnline Doctor in OrangevilleOnline Doctor in OrilliaOnline Doctor in OshawaOnline Doctor in OttawaOnline Doctor in Peterborough
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Ontario
Virtual care in Ontario: coverage & licensing
TelePlus Care connects patients in London and other Ontario communities including Markham, Milton, Mississauga, and Newmarket with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Ontario
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario.
Public insurer: OHIP
Health care in Ontario is administered through Ontario Health Insurance Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to OHIP, and no referral, roster, or wait-list is required.
Free health advice
For free, publicly funded non-urgent health advice in Ontario, you can also call Health811.
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in London
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
