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TelePlus Care
COVID-19 Treatment, Paxlovid & Sick Note Online in Alberta
Tested positive on a rapid test, feeling unwell, or need a sick note for work? TelePlus Care connects Albertans with a licensed doctor by secure video; current appointment times are shown before booking to assess your symptoms, decide if you qualify for Paxlovid, and issue any documentation you need. No need to expose anyone at a walk-in clinic. For residents physically located in Alberta at the time of the consult.
Book Your Appointment NowFree with an active Alberta Health Card · $80 without · shown before payment
⏱️Private Virtual Visit
👨⚕️Licensed Canadian Doctors
🔒PIPEDA Secure & Private
✓Trusted by 500+ Patients
Quick Answer
TelePlus Care offers current virtual COVID-19 visits across Alberta. A licensed doctor reviews your symptoms, checks your Paxlovid (nirmatrelvir/ritonavir) eligibility — which depends on age, vaccination, comorbidities, and time since symptom onset — and prescribes antivirals or symptom care when appropriate. Sick notes, return-to-work letters, and long-COVID follow-up included. A licensed doctor reviews the concern and explains the safest next step.
- Paxlovid must be started within 5 days of symptom onset to be effective
- AHS prioritises Paxlovid for high-risk groups: age 65+, immunocompromised, multiple chronic conditions, pregnancy
- A licensed doctor reviews virtual consultation requests
- Sick notes and return-to-work documentation are issued during the visit when clinically supported
- Severe symptoms (chest pain, severe shortness of breath, confusion, blue lips) require ED — call 811 or 911
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Who Should Book a COVID Consultation
Most COVID-positive Albertans can be assessed virtually. Book if any of the following apply:
- Positive rapid antigen or PCR test, especially if you are in a high-risk group (age 65+, immunocompromised, pregnant, multiple chronic conditions)
- Symptoms suggestive of COVID and a recent close contact or exposure
- Worsening symptoms day 5–10 — secondary bacterial pneumonia and worsening hypoxia are real risks
- Need a sick note or return-to-work letter for an employer
- Long-COVID symptoms (fatigue, brain fog, chest tightness, post-exertional malaise) lasting beyond 4 weeks
- Need a Paxlovid eligibility assessment before your 5-day window closes
Paxlovid (Nirmatrelvir/Ritonavir) — Eligibility & How It Works
Paxlovid is an oral antiviral that reduces the risk of severe outcomes when started early. Alberta criteria evolve with each wave — your doctor will apply the current AHS criteria during your visit.
- Must start within 5 days of first symptom onset
- Generally prioritised for: age 65 and over, immunocompromised adults, organ transplant recipients, pregnancy, multiple chronic conditions (diabetes, heart disease, chronic lung disease, chronic kidney disease, obesity BMI ≥ 30)
- Significant drug interactions — your doctor will review every prescription and supplement you take
- Treatment is a 5-day course taken twice daily; AHS supplies Paxlovid through specific Alberta pharmacies at clear appointment steps before booking to eligible patients
- Not appropriate for severe kidney disease or for certain medications that cannot safely be paused
- Not the only option — your doctor will discuss alternatives (remdesivir IV, supportive care) if you do not qualify
Symptom Management for COVID-19
Most healthy adults recover at home with rest, fluids, and over-the-counter symptom care. Your doctor will personalise advice based on your symptoms and history.
- Fever and body aches — acetaminophen (Tylenol) or ibuprofen (Advil) at standard doses
- Cough — honey, lozenges, hydration; cough suppressants when needed
- Sore throat — saltwater gargle, lozenges, OTC analgesia
- Nasal congestion — saline irrigation, short courses of decongestant or nasal steroid
- Hydration — small frequent sips even when you don't feel thirsty
- Rest — push yourself only after symptoms have clearly improved; pushing through can prolong recovery
- Pulse oximeter at home — useful if you have one; saturations consistently below 92% on room air need urgent assessment
Sick Notes and Return-to-Work Documentation
Your doctor can issue:
- Sick note for the duration of your isolation
- Return-to-work or return-to-school letter with the appropriate clearance date
- School absence note for parents on behalf of a child (with the child or parent present)
- Employer-required confirmation of COVID diagnosis when supported by the visit
- Long-COVID accommodation letter when symptoms persist and are documented
Red Flags — When to Go to ED or Call 911
COVID-19 can become a medical emergency quickly. Do not wait for a virtual visit if any of the following apply:
- Severe shortness of breath at rest, or trouble speaking full sentences
- Chest pain or pressure
- Blue lips, face, or fingertips
- Confusion, drowsiness that won't lift, or trouble staying awake
- Oxygen saturation consistently below 92% on room air
- Severe dehydration — not able to keep fluids down
- Worsening despite 7+ days of symptoms, especially in high-risk groups
- Call 911 or go to your nearest Alberta emergency department (Royal Alex / UAH in Edmonton; Foothills / Peter Lougheed / South Health Campus / Rockyview in Calgary; Red Deer Regional; Northern Lights in Fort McMurray; Chinook in Lethbridge)
Long-COVID Follow-Up
Persistent symptoms beyond 4–12 weeks after the acute infection are common — fatigue, brain fog, post-exertional malaise, chest tightness, palpitations, anxiety. Your TelePlus Care doctor can:
- Order bloodwork to rule out other causes (CBC, thyroid, vitamin D, ferritin, ANA when indicated)
- Coordinate referral to an Alberta long-COVID clinic where available
- Issue work accommodation letters for graduated return-to-work
- Manage anxiety, sleep disturbance, and pain components
- Refer to physiotherapy with post-COVID rehab experience and cardiology when needed for palpitations or POTS-like symptoms
Access and What to Expect
A licensed doctor reviews the concern and explains the safest next step. Paxlovid is provided through AHS at clear appointment steps before booking when you meet eligibility.
- Virtual consultation for patients
- Paxlovid: available for eligible Albertans through AHS-designated pharmacies
- For COVID-19 Treatment, Paxlovid & Sick Note Online in Alberta, the clinician reviews medication options, pharmacy steps, and follow-up needs during the appointment.
- Sick note / employer letter: provided when clinically appropriate
- Long-COVID specialist or rehab referrals: AHS-available for a referral
Why Albertans Choose TelePlus Care
Skip the walk-in clinic when you are contagious — get assessed from home.
- Every consult is with a licensed Canadian family doctor
- Current appointment times, including evening and weekend options when offered, appear in the live calendar
- Paxlovid eligibility assessed within the 5-day window
- Sick notes and return-to-work letters included in the visit
- Virtual consultation for patients
- Honest red-flag screening — if you need ED, we tell you immediately
- PIPEDA and Alberta HIA compliant secure platform
- Trusted by 500+ Alberta patients (4.9 / 5 average rating)
COVID-19 Treatment, Paxlovid & Sick Note Online in Alberta — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowExplore Our Alberta Services
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Alberta
Virtual care in Alberta: coverage & licensing
TelePlus Care connects patients across Alberta, in communities including Airdrie, Beaumont, Beaverlodge, and Brooks with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in Alberta
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Public insurer: AHCIP
Health care in Alberta is administered through Alberta Health Care Insurance Plan. Online doctor visits are free with an active Alberta Health Card; without an active card the visit is $80.
Free health advice
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Alberta
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
