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Choose the service you need and complete a short intake. No referral is needed.
TelePlus Care offers online contraception consultations for people across Kitchener and the wider Region of Waterloo — from Downtown and the Tannery tech district to Stanley Park, Forest Heights, Doon and Bridgeport. You meet a licensed Ontario doctor by secure video or phone, so there is no drive down King Street and no months-long wait for a family-doctor appointment. The doctor reviews your health history, checks your blood pressure, and screens for the conditions that make certain methods unsafe. When combined hormonal contraception is appropriate for you, they can prescribe the pill, the patch or the vaginal ring, which you fill at any Kitchener pharmacy. Not everyone is a candidate, and an IUD or implant needs in-person insertion — your doctor will be honest about that and point you to the right next step.
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TelePlus Care connects Kitchener and Region of Waterloo residents with a licensed Ontario doctor for an online contraception visit. After reviewing your health history and blood pressure by video, the doctor can prescribe the pill, patch or ring when it is safe. IUD and implant insertion require in-person care.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Getting a contraception prescription online in Kitchener is straightforward, and the clinical standard matches an in-person visit — only the logistics change. You book a video or phone appointment, then complete a short, confidential intake about your health history, current medications, and what you are looking for. A licensed Ontario doctor meets you privately, takes a blood-pressure reading, and screens for the conditions that make certain methods unsafe. If combined hormonal contraception is appropriate, the doctor sends a prescription to the pharmacy you choose — a Shoppers Drug Mart on King Street, a Rexall near Fairview Park Mall, or your neighbourhood pharmacy in Doon or Forest Heights. There is no waiting room and no need to find parking downtown. The booking team confirms timing, any intake requirements, and follow-up before your visit, so you know what to expect.

TelePlus Care doctors can prescribe short-acting hormonal contraception when it is clinically appropriate for you. That includes the combined oral contraceptive pill (which contains estrogen and progestin), the progestin-only 'mini-pill,' the contraceptive patch, and the vaginal ring. If you already use one of these methods and simply need a refill, the doctor can renew it after confirming it is still a safe fit. What cannot be handled by video is any method that requires a procedure — an intrauterine device (IUD) or a contraceptive implant has to be placed in person. Hormonal contraception is not a controlled substance, but it is still prescription medication, so the doctor prescribes only after an assessment, never automatically. The goal is to match the method to your health, your routine, and your preferences — not to push a single product.

Birth control is safe and effective for most people, but combined hormonal methods — the pill, patch and ring all contain estrogen — are not right for everyone. This is why the doctor takes a blood-pressure reading and asks about your history before prescribing, following the same eligibility framework Canadian clinicians use, summarized in the WHO Medical Eligibility Criteria for Contraceptive Use and the SOGC's Canadian Contraception Consensus. Certain conditions raise the risk of blood clots or stroke enough that an estrogen-containing method is not advised. When that is the case, the doctor will say so plainly and often has a good alternative, such as a progestin-only pill, or a recommendation for in-person care. An honest 'this method is not safe for you' is part of good contraception care, not a barrier to it.

Long-acting reversible contraception — the hormonal IUD, the copper IUD, and the contraceptive implant — is among the most effective birth control available, but each one has to be inserted by a clinician in person, so it falls outside what an online visit can do. TelePlus Care will not pretend otherwise. If a long-acting method is what you want, the doctor can talk you through the options and encourage you to arrange insertion with a local provider — a family physician, a walk-in or sexual-health clinic, or Region of Waterloo Public Health, which runs sexual-health services in the community. The same is true for a routine Pap test, an IUD-string check, or an in-person pelvic exam: those are hands-on and belong in a clinic. Online care handles the pill, patch and ring well; for everything that needs a procedure, we point you to the right place in Kitchener, Waterloo or Cambridge.

Waterloo Region is a student and tech town, and access to timely contraception care matters here. Tens of thousands of students study at the University of Waterloo, Wilfrid Laurier University and Conestoga College, whose main campus sits in Kitchener's Doon neighbourhood, and many are new to the city without a family doctor. That makes same-week virtual access genuinely useful — for a Conestoga student in Doon, a University of Waterloo co-op worker downtown, a nurse at Grand River Hospital on shift, or a parent in Stanley Park juggling school pickup. OHIP, Ontario's public insurer, covers medically necessary physician care, but private virtual clinics may charge a fee, so ask the booking team about costs before you book.

Hormonal contraception is very safe for most people, but you should know the warning signs of a serious problem. Estrogen-containing methods slightly raise the risk of blood clots, so call 911 or go to the nearest emergency department — Grand River Hospital or St. Mary's General Hospital in Kitchener, or Cambridge Memorial Hospital — if you have sudden chest pain or trouble breathing, a severe or sudden headache, weakness or trouble speaking, vision loss, or pain and swelling in one leg. Clinicians often teach the 'ACHES' warning signs: Abdominal pain, Chest pain, Headaches, Eye problems, and Severe leg pain. See a clinician promptly, too, for blood pressure that runs high, a missed period when pregnancy is possible, or side effects that do not settle. If you need emergency contraception after unprotected sex, levonorgestrel ('Plan B') is available without a prescription at Ontario pharmacies. This page is general information, not a substitute for personal medical advice.

If you live in Kitchener or anywhere in the Region of Waterloo — Waterloo, Cambridge, Bridgeport, Forest Heights, Doon, Stanley Park or the surrounding townships — you can start contraception care from home. TelePlus Care offers virtual video and phone appointments with licensed Ontario doctors, with no referral and no long waitlist. At your visit, the doctor reviews your history, checks your blood pressure, and, if a combined or progestin-only method is safe for you, sends a prescription to your preferred Kitchener-area pharmacy. If it is not the right fit, they will tell you honestly and help you find the appropriate next step, including in-person care for an IUD or implant. Your intake helps the doctor understand your history and goals before the visit, and the booking team confirms timing, costs and follow-up in advance. Book today to speak with a licensed doctor about the method that suits you.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these Ontario communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Kitchener and other Ontario communities including London, Markham, Milton, and Mississauga with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario.
Health care in Ontario is administered through Ontario Health Insurance Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to OHIP, and no referral, roster, or wait-list is required.
For free, publicly funded non-urgent health advice in Ontario, you can also call Health811.
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
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