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Whether you're between classes at SFU on Burnaby Mountain, working a shift near Metrotown, or raising a family out toward Deer Lake, getting contraception shouldn't mean losing a morning in a walk-in waiting room on Kingsway. TelePlus Care connects Burnaby residents with a licensed doctor over a private, encrypted video visit. During the appointment, the doctor reviews your health history, checks a recent blood-pressure reading, and screens for the things that make estrogen unsafe for some people. If a hormonal method fits, they can prescribe the combined pill, the progestin-only pill, the patch, or the vaginal ring, and send it to a pharmacy near Brentwood, Lougheed, or Edmonds. Not everyone is a candidate, and IUDs and implants still need in-person insertion — your doctor will tell you honestly which path is right for you.
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TelePlus Care offers Burnaby residents a virtual contraception consultation: a licensed BC doctor reviews health history and blood pressure by video and can prescribe the pill, patch, or ring when it's safe. Not everyone qualifies, and IUDs and implants need in-person insertion. Many prescription contraceptives are free for MSP-enrolled BC residents through PharmaCare.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Life across Burnaby doesn't leave much room for a half-day in a walk-in waiting room. Students commute up Burnaby Mountain to SFU or over to BCIT on Willingdon; families are spread from Capitol Hill to Edmonds; and the town centres at Metrotown and Brentwood keep long shift hours. TelePlus Care lets you handle contraception from wherever you are, over a private, encrypted video visit with a licensed doctor. There's no referral needed and no requirement to already have a family doctor — which matters in a province where many people are still waiting on the Health Connect Registry to be attached to one. During the visit, your doctor gets to know your history and goals, reviews a recent blood-pressure reading, and talks through which methods genuinely suit you. If a hormonal method is appropriate, the prescription can often be ready at a nearby pharmacy the same day.

We're upfront about the limits of virtual care, because with contraception the method itself decides whether video is appropriate. A doctor can safely prescribe anything you administer yourself after a proper history and a blood-pressure check. Anything a clinician has to physically place is out of scope online. If an IUD or implant is what you're after, your TelePlus Care doctor will point you toward appropriate in-person options in Burnaby rather than leave you guessing. Interestingly, BC's own PharmaCare guidance says the same thing: these devices are covered, but insertion happens at a clinic. We won't prescribe a method that isn't safe to start without hands-on care, and we won't pretend a video visit can do more than it should.

Booking is straightforward, and there's no waiting room. You reserve a time online at telepluscare.com or by calling the booking team, complete a short and secure intake, then meet a licensed doctor by video or phone at your appointment. The intake helps your doctor prepare, but the clinical decisions happen during the visit itself — the doctor confirms what's safe and appropriate for you before anything is prescribed.

Most people can safely use at least one hormonal method, but the estrogen in combined methods (the combined pill, patch, and ring) isn't right for everyone. Canadian clinical guidance, including guidance from the Society of Obstetricians and Gynaecologists of Canada, describes several situations where estrogen raises the risk of a blood clot or stroke enough that a combined method should be avoided. Screening for exactly these is the point of the video visit. If a combined method isn't safe, a progestin-only pill is often still an option, and your doctor can explain non-hormonal or in-person alternatives. None of this is a checklist you have to pass on your own — it's a conversation, and the aim is a method that's both effective and safe for you.

Here's something that genuinely sets British Columbia apart: many prescription contraceptives are free for residents. Through BC PharmaCare, people enrolled in the Medical Services Plan (MSP) can get most contraceptive pills, the hormonal ring, the contraceptive injection, hormonal and copper IUDs, and emergency contraception at no cost — you present your prescription and Personal Health Number at the pharmacy and pay nothing for a fully covered product (gov.bc.ca, PharmaCare). A few items sit outside that free list — the patch and barrier methods such as condoms and diaphragms, for example — so it's worth asking your pharmacist what's covered before you decide. The TelePlus Care visit itself is a private virtual consultation; the medication is dispensed and billed separately at the pharmacy under PharmaCare's rules. If your MSP coverage isn't active yet, a BC pharmacist can often arrange exceptional coverage. We prescribe what's clinically right for you first, and your pharmacist can help you land on the most affordable version.

Once your prescription is issued, you can fill it at any licensed BC pharmacy. Burnaby is well covered — from Shoppers Drug Mart, London Drugs, and Save-On-Foods pharmacies around Metrotown and Brentwood to independent and grocery pharmacies in Edmonds, Highgate, and Lougheed. For care a video visit can't provide, Burnaby has in-person options too. IUD and implant insertions, cervical screening, and hands-on sexual-health care are available through family practices, walk-in clinics, and Options for Sexual Health (Opt) clinics in the region; SFU's Health & Counselling Services and BCIT's student health services also support students directly on campus. Burnaby Hospital, part of Fraser Health, is the local hospital for anything urgent. Your TelePlus Care doctor can tell you when one of these is the better route — and because no hormonal method protects against sexually transmitted infections, may also suggest STI testing, which BC clinics and Opt provide.

Hormonal contraception is very safe for most people, but a small number of serious problems need urgent, in-person attention — don't wait for a video visit for these. Call 911 or go to the nearest emergency department, such as Burnaby Hospital or Royal Columbian Hospital in New Westminster, if you notice any of the warning signs below. These can be signs of a blood clot, a stroke, or another emergency, and they matter more if you've recently started an estrogen-containing method. And if you think you might be pregnant, or you've missed doses and aren't sure what to do, book a follow-up rather than guessing.

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowWe also provide this service in these British Columbia communities:
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
TelePlus Care connects patients in Burnaby and other British Columbia communities including Campbell River, Chilliwack, Coquitlam, and Courtenay with Canadian licensed doctors by phone or secure video — often the same day.
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of British Columbia (CPSBC) to care for patients in British Columbia.
Health care in British Columbia is administered through Medical Services Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to MSP, and no referral, roster, or wait-list is required.
For free, publicly funded non-urgent health advice in British Columbia, you can also call HealthLink BC (811).
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
Choose the service you need and complete a short intake. No referral is needed.
Speak with a Canadian licensed doctor by phone or secure video, daily from 8:00 AM to 7:00 PM Mountain Time.
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
Want to hear from patients? Read TelePlus Care reviews on Google
Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.
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