Yes, absolutely. Our medical notes are issued by fully licensed Alberta physicians registered with the CPSA and meet all provincial medical documentation standards. They are legally valid and accepted by employers, schools, and institutions across Alberta and Canada.

Yes, we accept Alberta Health coverage. If you’re uninsured, you can still get a note for a small fee.

Most notes are delivered within 15–30 minutes after your virtual consultation.

It depends on the situation. For any backdated note request, we’ll need to review your case properly, so we kindly ask you to book an appointment. Once it’s scheduled, our team will connect with you and guide you through the next steps.

For non- residents of Alberta, the cost is $80 for a 15-minute visit, with an extra charge if the visit exceeds this time. Please keep in mind that staying within the allotted time helps ensure that we can provide you with focused care. We recommend preparing any questions or concerns in advance to make the most of your consultation.

View our full list of FAQs for better understanding.

Yes. Virtual healthcare is legally recognized in Alberta. Our notes contain all required elements including the doctor’s CPSA license number and contact information for verification

Absolutely. Our physicians understand the importance of mental health and can provide appropriate documentation for stress, anxiety, burnout, or other mental health concerns—without disclosing specific private details.

Yes, completely. All consultations are PHIPA-compliant and fully encrypted. Your medical information is never shared without your consent.

For workplace injuries covered by WCB (Workers’ Compensation Board), you should follow your employer’s specific reporting procedures. For general illness or non-work-related medical issues, we can certainly help.

Yes. Parents can book virtual consultations for their children and receive medical notes for school absences or daycare requirements.